3-Star Hotels in Bacolod

From booking to check-in, throughout our stay, and all the way to checkout—everything was seamless. It was by far the smoothest booking experience we’ve ever had. But the real highlight was the place itself: packed with amenities and thoughtful extra touches that made us feel like we were staying in a five-star hotel, yet at a very affordable price. We’ve officially found our go-to spot whenever we have an event. Kudos to the owners for such an outstanding experience!

Cleanliness probably the best so far... place safe and nearby to robinson.mall employess very professional ill recommend this hotel. west town hotel price very cheap and affordable...

i have been accomodated for excellently. The staff are always courteous and polite including the guards. The room was nice and clean and overall, it was a great stay. Thank u, Sukro.

The hotel is situated in the downtown area making it very accessible to the different go to places in the City like malls, restaurants, stores selling local food products, even the parks where one can stroll and enjoy the local delicacies. Transportation available are tricycles, jeepneys, and modern mini buses. Grab cars are also easily bookable. The hotel is 35 years old so the interior is expectedly dated but surprisingly well-maintained. The employees are very accommodating and polite making the stay truly relaxing. There are weekend activities at the poolside, namely acoustic night on Fridays and a DJ playing music favorites from different eras on Saturdays. I think these events can attract more customers if they are advertised well in the hotel and its vicinity.

Located on a busy road near the center of Bacolod, close to San Sebastian Cathedral. The room was spacious with a window, and a table and chairs, which made it very comfortable. The air conditioning was noisy (common in the Philippines) but worked perfectly. There were two power outages during my one-night stay, but this seems to be common in the area, as no one was fazed. The staff were kind and the place had a local feel, which I personally enjoyed.

Overall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.

The hotel staff are all friendly. The rooms are all clean and they provide us free extra bed. They even went to get our laundry so we can enjoy our time in Bacolod. We enjoyed our stay. Thank you. We’ll visit again and booked the same hotel.

We found a booger on the bathroom floor inside the shower. I had to use the disposable toothbrush to remove it. It was too disgusting to take a photo and post it here. Good service though, staff are quite nice!

The place was good. However, accomodation wise, it was stressful. The owner of the unit did not provide us the room number so the front desk personnel had to scour all sources to find the right unit. It was not organized properly and owner did not communicate prior to our arrival. We had to get the keys from a locked mailbox. So imagine the hassle and difficulty of reaching out those keys and keycard which were not inside the pouch. It was stressful. The first thing that greeted us upon entering the unit is a broken mirror on the table, incorrect wifi password and complicated door locks. We had to ask the receptionists downstairs for the owner's contact number so that we can have a wifi access. Lastly, we hate it that the pool is only open from 6am-9pm. I mean, can't you make it accessible until 11pm at least for some guests prefer to swim late in the night. Overall, it was an okay experience. Will come back but will not rent tge same unit because the owner is irresponsible and inconsiderate. We wanted to de stress but checking in was not smooth sailing given the fact that it was expensive but paid beforehand. P.S. Please tell the owner to be give extra care to the guests and not be a burden.

The  hotel was located near to the mall. The staff service is excellent