3-Star Hotels in Kumamoto City

it was a very cute place!! the owner seemed like she loved the place very much, and was decorated very nicely. it’s a women’s only hostel, so i was glad that i was born a woman. i got one of the rooms - very clean, and the shred kitchen was nicely decorated. you can see the castle on the rooftop.

The hotel's location is excellent. It's about a 10-minute walk from the Kumamoto Bus Terminal after taking a bus from Fukuoka. The commercial district, Kumamoto tram, and Kumamoto Castle are all nearby and easily accessible on foot. The hygiene is impeccable; you even take off your shoes upon entering the lobby, storing them in shoe lockers on the first floor. The front desk service was superb. We stayed for three nights and changed rooms once, and they immediately allowed us to check in, without making us wait until 3 PM. When we looked lost outside, they promptly provided us with a map, suggestions, and directions. The deluxe twin room, a Japanese-style room, is quite spacious by Japanese standards and elegantly decorated. The washing area, shower, and toilet are three separate, independent spaces. The onsen (hot spring) on the 11th floor is also very clean, with a pleasant environment. Afterward, there are free ice pops and a relaxation area. Free ramen is served at 9:30 PM, which was also delicious. There's free coffee on the first floor, and the breakfast is abundant and exquisite, with a high 'eatability' factor. All in all, I hope to have the chance to stay here again.

Although we have booked a smoker room(no more non smoker room available), we asked for a “smoke-free treatement required” due to my wife’s pregnancy. Checked that box here on trip.com and specifically mentioned on the special request. But to our disappointment, the room still had a lingering smell of smoke. I asked the front desk but they said we could switch rooms for 14700 yen. We understand that there would be no other cheaper rooms available due to golden week, but they could’ve offered to clean the room again or something but they didn’t. We also requested for extra pillows for my pregnant wife on the special request, but non were given. At their price range, we thought we could get more decent treatment. I have stayed on other cheaper hotels with much better treatment. I hope they would do better next time.

It's a 5-minute walk from the airport bus stop, in an alley next to an arcade, behind a department store, and within 20 minutes of walking to the south gate of Kumamoto Castle. It's the perfect location for sightseeing in Kumamoto.

The room is spacious with two beds and a great view. Great amenities, I especially like the instant noodles machine and the massage chair! The coffees machine has got a tea capsule which is really refreshing and nice. It is a short walk to the city centre but very close to the shrine. Remember to book for 2 persons, as I only booked for 1 and pay for another at the reception, the staffs are very nice though.

Convenience location which able to walk to Kumamoto Castle, Shopping Street. If park car at hotel car park and do not move out, a day, extra charges imposed beside the daily ¥1,200 parking fees. So, location can walk, don't walk, drive out 😅

The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful

Pros: 1. The hotel is directly opposite Kumamoto Castle, making it very convenient for sightseeing. It's also close to Kumamoto's Kamimachi area. 2. The views are excellent. From the 10th-floor restaurant, you can see Kumamoto Castle, and there's a free self-service beverage machine for unlimited drinks. 3. The room size is generous; a 26-inch suitcase can open completely. The facilities are new and very clean, and the service is good. Cons: The streets are very dark at night, and it's quite a distance to the nearest convenience store.

It was a stay with a friend, but it was smooth from reservation to check-in, and the facilities in the room were perfect, so it became very satisfying. I was talking to my friend again to use it. Did the remote control battery on the TV run out? I couldn't use it, so please check it. It was a nice stay. Thank you very much.

Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.