3-Star Hotels in Genteng

Everything you need. The rooms are soundproof and feature a bathtub. The location is excellent, close to a mall, plenty of food options, and the government center.

It's a comfortable place for a transit stay, but this time I was perhaps unlucky. I got a room where the AC wasn't cooling properly, and the TV only just turned on, with a blurry picture and a very limited channel selection.

The Front Office and Housekeeping services were good, and the cleanliness was decent. The location is strategic, right in the city center. Essential facilities such as a water heater, TV, and amenities were all provided. (Suggestion/Feedback: Regarding cleanliness, I recommend checking and further improving pest control measures.)

Varna Culture Hotel is located at strategic location closer to Tunjungan Plaza and many local eateries around. But I was given a room at smoking floor although when I booked I already requested for nonsmoking room. We have to inhale lots of 2nd hand smoke which was quite bad for our throat and causing us hard to breathe. The bathroom had given us lots of problems, after we took a shower, we realised the water cannot flow into the drainage hole and stayed floating next to the toilet bowl. The whole floor flooded as the floor design was a problem. When we complained to front desk staff, they already knew the problem but they cannot do anything. They only offered the housekeeper to mop away the water. Which the floor still wet. The water pressure is too low while we on the shower. The shower head positioned wrongly on wall and not flexible which caused the shower water to shoot directly to the opposite wall instead of to our body or face. It wet the whole towel rack and the toilet bowl behind us. Hence, we have to hold the shower head most of the time to ensure we can clean our body thoroughly. Breakfast served was average. The juices were quite plain and no fruit flavour. The overall food served was OK. No minibar in the hotel. We have to buy ice cube 5,000rp for a cup of 4pcs ice cudes.

The hotel is really nice, but there is a lot of rubbish near the parking lot.

The hotel is good, clean, it's a pity that it's still quite a while in the renovation, so the noise is still quite audible, the lobby is on the 3rd floor

The room is not avordable, the food is not good and not in the restaurant, there is no amenities, no drinking water, no shampoo

Good facilities, unique, spacious rooms, cleanliness is not bad, just there is a cockroach one passing by when I want to sleep. For the room it takes time for the preparation unlike other hotels that usually can go in directly when booking. the security guard is a bit unfriendly

The location is close to the Grand city and also close to the gubeng station, for the service is very good, the room is cleaned a day,