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9.8/10
Outstanding
JJamesHallGreat friendly couple running this hotel, booked during a period where a lot of hotels were booked up, usually I go to travlelodges/premierinns/holidayinns but this for the price this was way better and more personable. Granted it is a long old running Hotel, the reviews I see of this place are correct! Nice hot showers, hot chocolate and water bottles were an amazing bonus, just a continental breakfast which was free and all I personally needed to start my day. Right next to a convenience store for those quick forgotten items and even a bar if you wish to have a drink or hang out at the hotel. One thing I'll mention is stairs, might be difficult for anyone with a walking disability. Even the extra little services they offer are nice, like leaving your bags at the reception if your return journey is after check out if you plan to spend the day in Blackpool is a nice touch.
GGuest UserThis was a very last minute booking as the original place we’d booked was horrific.
Given my experience I was reluctant about booking another place, but I need not have worried.
Obviously the decor won’t be to everyone’s taste and it was a little dated, but the place was very clean, the beds super comfortable and the staff extremely friendly and helpful.
We didn’t have breakfast, as the bed was too comfortable I didn’t want to get up.
If I was to return to Blackpool I’d certainly think about staying here again as it was great value for money.
Nnatasha6792Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people!
Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!
GGuest UserA stay to remember… for better and worse
I’ll start with the highlight: the staff at Blue Waters Hotel were absolutely exceptional. Warm, helpful, and genuinely friendly—they made me feel like I’d wandered into a live episode of Fawlty Towers, minus the chaos. Their charm and effort were the saving grace of my stay.
Unfortunately, the hotel itself is in serious need of TLC. My room’s curtains detached dramatically and collapsed to the floor, leaving my window fully exposed to the car park and main street. Not ideal—especially with a rather sad pile of rubbish lingering in the corner outside.
The leisure facilities didn’t fare much better. The pool was cloudy and didn’t feel well maintained, and the sauna was out of order during my visit. A shame, as I’d been looking forward to a relaxing dip.
Dinner was, frankly, disappointing. We ordered roasted pork, which arrived cold, and the vegetables were so overcooked they seemed to have time-traveled from the previous night’s menu. Breakfast offered a decent variety, but the quality was just about passable.
In short: brilliant staff, but the hotel itself needs a refresh—both in decor and dining. If you’re coming for the laughs and location, you might enjoy it. If you’re after comfort and cuisine, you may want to look elsewhere.
GGuest UserHotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)
GGuest Useromg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
GGuest UserWas happy with our stay at the hotel
I did not except the plenty of food we were offered
Was so delicious
The room was clean
Only the carpets are old and car park is difficulty
But l would love to go again
I really enjoyed the food
Had variety and you would until you are full
Thank you and keep it up
GGuest UserClean, tidy, and COMPACT accommodation. Used as a base going out during the day and eating breakfast and evening meals at local venues.
The location was excellent for walking to the Blackpool Tower and along the promenade.
The onsite staff were available, cheerful, and helpful.
Amenities were adequate. The en-suite included a GOOD shower, but it was NOT spacious. The fridge in the room was very useful for fruit etc. Kettle in the room for tea or coffee.
Iron and ironing board available on the premises.
Note that parking, one space at the side of the property, was an extra charge per night, otherwise parking on the street, or at locally managed car parks at various rates.
GGuest UserDecent hotel for the price. Isn't the cleanest hotel but sort of acceptable. Would recommend to those looking for a cheap stay but if you have a little extra budget then better off spending the little extra for something better. Was allowed to check out later than usual which was very beneficial to get a little extra sleep in after enjoying the night out.
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