Spa Hotels in Ernakulam

Our stay at Grand Hyatt Kochi Bolgatty was truly the highlight of our Kerala trip. We stayed in the 2-bedroom villa and every part of the experience exceeded our expectations. The hospitality was exceptional from the moment we arrived. The staff were warm, attentive, professional, and always willing to help with a smile. You can genuinely feel the care and attention they give to their guests. The villa itself was spacious, luxurious, comfortable, and very well maintained. The ambience, cleanliness, facilities, and beautiful waterfront views made our stay incredibly relaxing and worthwhile. After travelling across several places in Kerala, this was the one stay that truly felt worth every penny. Thank you to the entire team for making our trip so memorable. We would definitely love to return again in the future.

A fairly new hotel, with limited rooms but the service more than makes up for any disadvantages. Very friendly staff, decent buffet on offer, good location if you're looking for peace and quiet, and situated right next to a good mall. All in all, we had an excellent stay

This is a beautiful, niche, local high-end brand hotel with Portuguese style. Although the hotel was almost full when I checked in, all my requests, big and small, (including changing rooms twice because I was afraid of noise) were met. On the night of arrival, I dined by the pool while enjoying local traditional dance music, and the candlelight was a special experience. All the staff were very friendly and professional. With the meticulous care of the newly appointed chef, I had a delicious breakfast for several days. Afterwards, the unfinished fruit plate was also delivered to the room for free. Figure 3 is a 200-year-old Jewish healing spring, and many Jews still come here to soak. The hotel is in a very convenient location, with various shopping and attractions just outside. It only takes a few minutes to walk to the beach.

We stayed here twice for closeness to the airport. The first time in a suite, which was very large and had plenty of room for the 3 of us, they made a bed up for our son. Staff were welcoming and friendly. Airport shuttle always available. The beds were really comfortable Food was good. Pool was large and good to refresh in. Overall definitely a good place to stay for Kochi airport. Only negative which wasnt really to bad, was the room could of been alittle more cleaner, but it really wasn't a problem.

Had an excellent stay. Service was top notch. We were greeted very courteously at the reception by Sanika . She made sure everything was sorted and took us to the room. All the amenities weee excellent. At swimming pool sharif really went out of his way while dealing with my son. Even restaurant food was really good We were served very well by Athul there

This hotel should be completely renovated. We thought the Abad Atrium would be the same as the Abad Plaza, which is right in front. Both are the ”Abad” hotel. The first room we got had a really bad smell in the bathroom, with appeared dirty, but may have been old rust/stain. We got moved to another room, where the toilet flush didn't work, and the sink didn't drain properly. Finally, we asked to be moved to the Abad Plaza hotel, right in front of the Atrium, which they did (after some resistance). The Plaza is excellent, clean, everything works. The staff is very nice in both places, but this Abad Atrium hotel, please avoid it.

Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.

The hotel looks very quaint with lots of heritage. It has a resort feel with gorgeous yellow coloured umbrellas and sunbed at the pool area. Good breakfast spread. What could be improved: the rooms and bed are quite old, an upgrade would be timely! In the toiler, u will need to shower in the bath tub not too friendly for elderly. But the staff are very friendly and food is good.

I recently stayed at this hotel and was left quite disappointed. One of the main reasons I chose this property was because it advertised a swimming pool — something I specifically filtered for when making my booking. However, upon arrival, I was told the pool was unavailable due to maintenance. There was no prior notice, no mention during check-in, and certainly no update when I made the reservation. It felt misleading and unprofessional, especially since the pool was one of the few leisure amenities offered. I understand that maintenance issues can arise, but transparency is important. A simple heads-up before arrival or a temporary note on the website would have gone a long way. The rest of the stay was fine — the room was clean and the staff were polite — but the lack of honesty regarding available facilities really put a damper on the experience. If you’re booking specifically for certain amenities, I’d recommend double-checking with the hotel directly before confirming.

Not at all welcoming reception. I am a rider . Travelled around 84 kms and came for check in . Forget welcome drinks no one even offered water nor was there water somewhere at the reception wherein one can go n get for themselves. Brings me to a conclusion that it’s all about money more than customer satisfaction. I did miss my stay at “Luxo Kochi “  Positive aspects I have marked on the scale .