Immerse yourself in the natural beauty and cultural richness of Oʻahu's most legendary coastline. At our Oʻahu resort in Hawaiʻi, every stay finds its rhythm through adventure, discovery, and soul-stirring moments inspired by the spirit of the North Shore. Explore miles of secluded beaches, nature trails, and discover endless possibilities at every turn.
"First of all, the scenery is so perfect.
The beach in front of the hotel is good, and the view from the pool is so beautiful. Maybe it was because the old resort was acquired from Ritz-Carlton, but I saw a lot of regrets.
1. Cleanliness
- The grass and hair in the room towels came out and it was difficult to use, so the pool towels felt rather clean.
2. Toilet
- The shower room is too narrow and attached to the toilet, so it is very inconvenient to go back and forth. I think it's probably an old room feature even if it's remodeled.
3. Friendly staff
- I've been to Ritz-Carlton, another city, and it's the first time I've been to a place that's not as friendly as here. Maybe it's because it's Asian, but when you check in, you don't explain the facilities well, and you don't check the details before you ask for a receipt when you check out. At the beach house restaurant, it's called Walk-In Welcome, but there's no seat. It may not have been, but even if I came on time for the reservation, I was guided to the corner. (Even though it was the end of dinner time, it was a reservation seat and there was no other table)
The natural scenery and lobby were good, but considering the price or the expectations for the Ritz-Carlton brand, the attitude and cleanliness of the staff are unfortunate."