"This hotel is located outside the Sayram Lake scenic area and appears to be newly opened, as the facilities are incredibly new and clean. The property is quite large, primarily offering two types of accommodations: RV-style 'space capsule' rooms and small cabins. We initially booked a space capsule RV, but the front desk upgraded us to a cabin, claiming it was larger with two separate rooms, two bathrooms, and a living area in between. While the cabin was new and tidy, personally, I felt the space capsule RV would have offered a more futuristic and modern feel.
If you're driving, you can park at the hotel's front desk or drive closer to your unit. Our room was near the restaurant and coffee shop, and even after closing hours, there was minimal noise despite people passing by.
We had dinner at the hotel restaurant on our first night. The dishes tasted good, but the wait was excessively long. For just a few simple dishes, we waited almost an hour. What's more, we had informed the restaurant of our dinner reservation right after check-in, so they should have had ample time to prepare. This long wait was simply unacceptable. While waiting, I also noticed other guests leaving due to the extended delays. We repeatedly urged the staff, but their helpless expressions made it hard to fully blame them. However, I truly hope the hotel improves this aspect, as it significantly detracts from the overall experience. We had planned to eat early and explore the surroundings, but by the time dinner was finally served an hour later, it was already late at night, making it impossible to enjoy the hotel's amenities.
The hotel also offers a buffet breakfast at the same location. There's a good selection, but even before breakfast officially ended, we saw most of the staff coming to get food boxes, eating the same breakfast as us. Although we were almost finished, when we went back for more, there was very little food left, which was disappointing. While I appreciate the hotel's good treatment of its employees, allowing them to share the same meal choices as guests, I suggest they have their breakfast after guests have finished. It feels a bit off to pay a relatively high price for accommodation and then have to share breakfast with staff before the service time is even over, especially given the hotel's higher pricing, which comes with higher expectations.
The hotel's coffee shop has a strong design aesthetic and is perfect for Instagram. Unfortunately, the coffee prices were quite high, so we didn't make a purchase, simply taking some photos before leaving. However, if you have time, it would be a very comfortable place to relax for a while."