"It was okay. Sink leaked a lot as well as the shower. Shower made a horrible screeching noise non stop. The hotel room was quite warm and whenever you opened the window the noise from the street was quite loud too. Other than that it was fine."

"I like this hotel. The spa is a free bath. I originally thought it was a massage and made a mistake. You can also book a massage, but there is an additional fee. Haha. Nice environment"

"very nice hotel"

"Very helpful and friendly service and the apartment was very nice"

"Do NOT trust 5* reviews mentioned Manav!!! This man asked me to give him a 5* review on Tripadvisor for 'complementary" wifi he gave us for bad room we have got. He did not really help with room problems or didnt offer us a better room, but he asked for 5* review and even wrote his name on piece of paper. Customer's reviews are not for sale or trade for wifi! Bad standards! Bad hotel!"

"Highly recommend the Holiday Inn to everyone visiting Preston. City centre and staff provided professional service."

"It's great, the breakfast is delicious too."

"Immediately as you approach the hotel it's clear to see the building is bright and well maintained and once you set foot into the hotel you'll receive a warm welcome ,stress free check in and handed your room keys in a cheery and professional manner. The Reception area is tastefully decorated and furnished,cosy and comfortable and everywhere looks clean,fresh and well maintained . This was my first stay here ( is) but I know it's a very well established family run business of many years and has always maintained an excellent reputation whether you're a solo traveller, or as a couple or family, on business,work or visiting the area you'll not be disappointed by choosing to stay at the Ashwood Hotel. My room was ( is) very nicely decorated and the carpet looked extremely clean and in excellent order. The bed ( I booked a single ensuite suite room) was very comfortable and the bed linen was white, clean,fresh looking and smelling likewise. Indeed the room cannot be faulted it was all spotlessly clean,well maintained and spacious. The shower room also was ( is) kept in pristine condition. Plenty of choice of tea,coffee,hot chocolate sachets and milk in the welcome tray along with a clean and modern kettle. The tv too is of a good size and the remote in perfect working order and well kept. Handy bedside locker and light with another socket beside it to charge your phone or whatever . Nice desk,mirror and chair and clean drawers to store things away in. ,white double wardrobe with proper wooden coat hangers! Also there is an excellent, very informative book put together by the owner which gives lots of useful info about Preston and other very useful details should you require any further help re: local services and businesses. In fact the book is far better than that of any hotels I've seen anywhere,or at least it matches them! quiet here no noisy guests. I've booked breakfast which I will look forward to having in the morning and I'm sure it will be excellent. I certainly made the right choice in choosing Ashwood Hotel and have no hesitation in recommending it! Only wish I'd thought of this hotel on my previous visits ! It's certainly the Hotel I'd book again when I next return to Preston. C. Grant Feb 2024 ."

"I stayed in this hotel with my friends. Everything else was fine, but something happened. This is what happened to my friend. Nothing happened overnight. In the morning, he woke up and turned over and felt a tingling sensation on his skin. He turned over and looked for something, but found something like a "pin". He immediately called the room cleaning staff. They also saw it and promised to solve it. We said we hope to solve it as soon as possible because we are here for tourism and will not stay in the UK for a long time. They also promised to solve it. When my friend came back, he called them and they said, why didn’t you tell us at night, but in the morning, and said it was the laundry’s business, as if to let us go to the laundry (so funny)? The attitude is very bad. Can such a handling method satisfy the guests? This hotel happened at the beginning of our journey. The reason why I will comment at the end of my trip is that I want to compare the services of hotels in other parts of the UK. The result is that there is no hotel that treats guests with such a bad attitude. It is probably because you tourists are not living in the UK anyway, so it is okay to treat them like this. It seems that they are not afraid of bad reviews. Nowadays, there are very few such ways of treating guests, but you must know that "a bad apple can spoil the whole pot of porridge!" I hope that guests who are going to stay here will pay more attention to the service attitude and hospitality of this hotel!"