"Enjoyed a lot of, exceptional hospitality"

"I like this hotel. The spa is a free bath. I originally thought it was a massage and made a mistake. You can also book a massage, but there is an additional fee. Haha. Nice environment"

"First time staying in a Premier Inn. Ideal central location, very clean and surprisingly nice and quiet. What lovely staff especially Matt or Max I think his name was, a very pleasant & helpful chap. My husband loved the breakfast. We would definitely stay again."

"The room is spacious. A family of three can sleep in one big bed and one small bed. We are very satisfied with the room and the breakfast is delicious."

"Had a lovely evening thank you for a nice experience. Will stay here again"

"Really nice hotel but a party was held downstairs that went on until 2am then spilled outside until 4am. Very poor sleep as a result and no response from hotel when contacted regarding. The hotel is part of the AFC Fylde football club who had just been promoted the day of my stay and were celebrating. Understandable BUT the hotel should have been closed to regular guests under the circumstances and the lack of response to the issue is exceptionally poor. Cannot recommend as a result."

"I usually never right reviews but on this occasion I feel I absolutely had to express the frustration I had with my stay. I had booked this hotel for me and my family 5 months prior to the stay sine it was for my brothers graduation we were all hoping the room would be ready on our arrival. We were given our room and when we entered it was in a shocking state and I have never been so upset with the state of a room there was liquid all over the bed , it smelt like cigarettes, there was sugar all over the table, used coffee cups, used contacts lenses and all the sheets were used and not cleaned. After seeing this I went reception to express my concern, for them to tell me that the room had been cleaned which it obviously had not been we were located to a different room instead and it was a hassle due to having to move all of our luggage. After proceeding to move to our new room we were again shocked to see spilt coffee stains on the floor which I had stepped on with my bare feet and there was a patch of sticky goo on the floor next to my bed. We needed to go to a meal that night so we left and spoke to the receptionist later that evening their solution was to move us yet again which was frustrating since it was so late in the evening. I didn't want to move again and explained that I just wanted it to be cleaned and that I would even do it myself if they gave me some supplies however their response was they would get someone to do it the next day. The next day we were out all day expecting to come back to a clean room as promised and yet again frustratingly they had lied to us and we came back to another dirty room the floor wasn't cleaned and towels weren't cleaned. I had to go to reception myself to get clean towels for myself even though I had the hanger on the door requesting a room top up and clean. I would like to mention that free breakfast was offered to me and my family however even though this was a nice gesture when staying in a hotel i expect my room to be clean upon arrival and not have to chase for a cleaner and I think that is a bare minimum that unfortunately this hotel could not meet. This was my first and last time staying In a travalodge as this experience was the worst."

"Our initial room was very dusty and had a smell of cigarette, my wife made a complaint and reception staff were very helpful, they came to our room and witnessed the dust and changed us to another room with a free dinner although we did insist that we did not mind to pay we did not want them to feel as if we were taking the micky but we have a little that very sensitive."

"Arrived for a four night stay, given a menu to read while we had a drink. Came to order, no nachos, no king prawns , no cauliflower. That’s 25% of the menu gone. As we’re staying for 4 nights, I asked if those items were likely to be available on subsequent nights to be told, I doubt it 🤷🏻‍♂️. I did suggest someone could pop into Tesco tomorrow and do some shopping but apparently that’s not allowed. How do you run out of Nachos which come in a sealed package with a shelf life of 12 months or prawns which come frozen. As we had already had a drink we ate in. It seems the chef had a timer, 15 minutes after our starters arrived, the mains were brought out without anyone checking if we had finished our starters. The food we had was ok but really, who does the ordering? No I know, no one does.🤦 Nice room but it seems we will be eating out on subsequent nights."