Pet Friendly Hotels in Albuquerque

The parking lot is large, open-air and free. The room is large, but the decoration is rather old. The overall service is good. It is located on the outskirts of the city. There are many restaurants nearby and it is safe.

Arrived at the Best Western and fron desk staff was very courteous. They accommodated my request for a 1st Floor Room. They thanked me for being a loyal member. After checking in They gave .e a courtesy call to my room to see if everything was satisfactory. Nice quiet area with a few restaurants within walking distance. Room was clean and had plenty of Towels stocked. Good Breakfast Choices. The Parking lot spaces are small. Overall I would stay here again.

Lovely hotel, adjacent to the ever popular - Saw Mill. Upon entering the room; I knew we erred by not booking a balcony room. The window in our room was small, dirty and overlooked a parking lot, hotel and the dumpsters below - dismal = The room did not receive much light. We requested to upgrade twice but they were unable to accommodate us. We spent four days at Hotel Chaco. We were here to attend the Day of the Tread. We were surprised that there were no breakfast offerings (as early as we required) at the hotel before the events. We had to walk down the road to purchase food. *Consistent (early morning) coffee service in the lobby would have been appreciated as well. The room was nicely appointed, the amenities acceptable. We loved the comfortable robes and appreciated the slippers. The fitness center was one of the best we’ve used - it had everything you’d need, from yoga mats to Peloton machines. Housekeeping was exceptional! Victor and Edward were helpful and offered a wealth of information - thank you. We will be back next year, and hope to book a balcony overlooking the pool.

My company hosted a four day event from Tuesday, September 20, 2022 to Friday, September 23, 2022. Erika in catering went above and beyond to make our event run as smoothly as possible, doing the job of multiple people. After the AC not working in one of the conference rooms for two days, Erika took the initative to switch our event to a different room with working AC. During the lunch rush in the hotel restaurant, Erika was taking orders, serving drinks, bringing out orders, and busing tables for 30 to 40 people, at times by herself, with no complaints, only apologies for being understaffed. Erika is truly an asset to this hotel, a joy to work with, and always has a smile on her face. On another note, the hotel is shabby. AC didn't work in the Lounge on the club level and at times in my room.

I thought the location was great. Downtown is relatively slow moving but it seems create easy access to the rest of the city. The rooms are relatively basic I got to experience the ones with an updated bathroom and the ones without. The gym is very lackluster and the pool is even more so. Staff is hit or miss. Some people were kind and attentive, others were not. There’s definitely construction going on so there are the sounds of that happening throughout the hotel. Other than that there’s not much more to tell. Nothing that really stands out in a negative or positive way.

We booked a King suite for 2 adults and 1 child and were put in the “Tower” area Rm#391 of the Hotel. The parking lot for this area sits behind a vacant commercial building that has some sketchy looking people hanging around, Drugs? ************? Homeless? were our first thoughts, the chain link fence that divides the properties is leaning over in spots giving the appearance that it has been climbed over several times and there appeared to be several vagrants in the area on the streets. We booked here for the use of the hottub which was not working and was told that the jets quit working the night before, which I have my doubts as this property is in desperate need of attention from the maintenance department. The outdoor lock of the tower building that you need your key card to enter is damaged and loosly hanging on the wall and the key card would not open it. Upon not being able to enter and reporting to the front desk they were already aware and said that it can be very temperamental. So we had to enter through the lobby and walk through “the maze” to get to our room. The walls throughout the property have several areas that need attention to cover the damaged paint that lend to the appearance of an old, tired, run down hotel. The sheets on the bed appeared clean. But the room itself needs attention. The bathroom ceiling was badly water damaged with pieces hanging down that was covered up with paint and deep scratches on the wall above the toilet. The corners of the floor in the bathroom need attention as they are collecting dirt and debris. The carpet in the bedroom is very old, loose and rippled creating a tripping hazard. The window sheers had two large vertical tears and several burn holes. The wall paper is separating in several areas and peeling away from the wall most notably in the upper corner of the bedroom. There were no visible outlets or charging stations near the bed. While searching for an outlet for my husband’s bi-pap machine we accidentally pulled the the very heavy oversized headboard off the wall thinking it would move with the bed. The headboard was only attached with two small screws that were easily pulled out of the wall. We immediately called the front desk to alert them of the accident. (Apparantly we’re not getting back the $100 deposit) The kitchenette area of the suite has very worn out cabinets, the vinyl flooring sounded and felt sticky when walking on it. There was a table in the suite but no chairs to sit at. There was no bedding or pillows in the closet for the sofa bed (we fell asleep and our 17yo daughter didn’t realize she could open the sofa bed even though she was told; but a pillow and bedding in the closet would have helped. Overall very dissapointed with the 1 night accomodations at the “Resort” rate of $463 +$100 deposit. This property appears to be an old Holiday Inn Suites that had some new paint slapped on it and they called it good. Would not recommend this property and will NEVER stay here a