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Posted on Apr 9, 2026
heiho
The hotel's location is absolutely fantastic, exceeding all my expectations. The room was incredibly spacious, featuring two bathrooms and showers. It also had a private balcony with stunning views and sun loungers. The breakfast spread was delicious, and enjoying it while overlooking the Aegean Sea was an unbeatable experience. The swimming pool had a comfortable temperature. The hotel staff were exceptionally friendly. We stayed for three nights and also visited Oia, but we still felt this hotel offered a quieter location with equally breathtaking views. We took a taxi to and from the airport, costing 35 euros each way. We traveled during the off-season, but the scenery was still spectacular, and the temperature was perfect. Highly recommended!
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Price per night fromVND 5,344,982
Posted on Sep 9, 2026|Cave Suite Seaview Private Heated Pool
Guest UserI truly don’t even know where to begin with Elizabeth… she is exceptional. Our stay at Theano Cave Suites was beautiful, immaculate, and exactly as pictured online, but Elizabeth is what made our experience feel genuinely 5-star.
Before we even arrived in Santorini, she had everything arranged for us. A private driver was waiting at the port with our name, our room was ready early, and from the moment we arrived, we honestly didn’t have to think about a thing. She completely took everything off our plate.
Every morning she prepared the most incredible homemade breakfast, at whatever time we preferred, and would help us plan our day… where to go, what to see, transportation, reservations… everything. She somehow made everything feel effortless while still being incredibly personal and genuine.
My husband and I were completely blown away by her. We actually decided to stay an extra night in Santorini because of the experience she created for us.
The suite itself is beautiful, clean, peaceful, and everything you would hope for… but Elizabeth is what makes this place unforgettable. I can confidently say that if we return to Santorini, I would specifically return here just to have Elizabeth as our host again.
If you are looking for a carefree, luxurious and truly special experience in Santorini… book this place. And if you have Elizabeth taking care of you, consider yourself incredibly lucky. She is truly one of the best things this island has to offer. 🤍
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Price per night fromVND 2,344,970
Posted on Jul 13, 2026
Althea YeoThere's so much to say about the beautiful Mardanza Suites. Firstly, the views are SPECTACULAR. I felt we got this place at a steal for such views of the crater from the balcony. Location is right at the heart of Imerovigli - no complaints. You can take a 25 mins walk down to Fira, take a public bus, or drive over. Walk is scenic but the summer heat can be brutal. Do consider your luggage though as there are quite a few steps before you get to the suites. Although, Veronica was kind to arrange for a porter to help us bring our 25kg luggage down when we arrived. Additional porter services are available if you texted her in advance.
Check-in was fast and straight-forward. Veronica meets you personally and goes through the house rules.
We brought food back to the villa on a couple occasions to enjoy the crater view. It really is magnificent at sunset. And just a 10 mins walk away from the Sakros Rock too. Place is not over packed like in Oia, and you get equally stunning views.
The only downside really, was that the electricity kept tripping on us. There were 3 occasions the electricity tripped, once was overnight for 6 hours... Thankfully, the room was somehow kept cool even without the AC. There's a balcony so insects are inevitable. But they didn't pose too much of a problem.
Overall, we'd still recommend the place :)
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Price per night fromVND 2,790,708
Posted on Feb 14, 2026
TravellingBubuDudu
The hotel didn't provide me with my original room as scheduled, offering me a cheaper room instead. I only discovered this myself, after which the hotel informed me that some equipment in my original room was damaged and arranged a refund for the difference, which was acceptable.
I was assigned a rather small room, but the space was still sufficient. However, in the attic room, I had to bend over to enter and exit the bathroom (I'm 153cm tall).
The biggest problem with the room was the weak water pressure in the shower, and it took several minutes for the water to warm up enough for showering. I don't know if this is the case in all hotels in Fira.
The room was fairly clean, but there were a few ants (3-5 in the bathroom and 8-10 on the floor below during my two days there). I don't know where they came from.
Hotel location: Vehicles couldn't reach the hotel entrance. It's about a 5-8 minute walk to the nearest drop-off point, not far, but there are many uneven stairs or cobblestone paths, so if you have luggage, I suggest reducing your luggage. I believe most scenic hotels in this area are similar.
The hotel includes breakfast, which is quite substantial and good.
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Price per night fromVND 6,620,181
Posted on Sep 20, 2026|Triple Room, Volcano View
Bish Gurung⭐⭐⭐⭐⭐ Wonderful, peaceful and relaxing stay
This hotel is incredible — spotless, beautifully maintained, full of space, and has such a lovely atmosphere. From the moment we arrived, the welcome drink was a wonderful gesture and gave us a very warm and friendly welcome.
The hotel grounds are spacious and beautifully kept, with large swimming pools, restaurants with lovely views, a separate children’s play area, and plenty of space to relax. Everything around the hotel felt neat, clean, fresh and peaceful.
The rooms themselves were comfortable, but for us, the best thing about the hotel was the peace, quiet and relaxing atmosphere. Although the hotel is slightly outside the main town centre, this is actually a big advantage. Fira town is only around a 12-minute walk away, with beautiful sea views along the way. You get the convenience of being close to the town while still having a peaceful and spacious place to stay.
The reception team were wonderful. Christin and all the other team members were lovely, friendly and extremely helpful. I would also especially like to thank the lady manager. Unfortunately, I forgot to ask her name, but she deserves special recognition. She was always around the hotel, checking on guests, smiling, and ready to help whenever needed. Her friendly presence really made a difference to our stay, and I believe she deserves a lot of credit.
A very special thank you also goes to the chefs and the entire restaurant team. We were travelling with our young baby, who has specific food requirements, and the chef kindly prepared her meals according to our instructions. They were always happy to prepare the food for us whenever we needed it, from early morning until late at night. This level of care and flexibility meant a lot to our family, and we are extremely grateful.
The breakfast was also excellent — fresh, healthy, tasty and with a good variety of choices.
One area that I feel the hotel should seriously look into
Unfortunately, our experience with the taxi driver arranged through the hotel was very disappointing. We booked a hotel taxi three times — from the airport to the hotel, from the hotel back to the airport, and from the hotel to Oia — and on all three occasions the same driver came.
Sadly, he was not friendly or welcoming and, in our experience, his behaviour came across as quite rude. This was particularly disappointing because the taxi service was arranged through a 5-star hotel, and the driver is therefore part of the overall guest experience and, in some ways, represents the hotel's reputation.
A warm, polite and friendly taxi driver should be the continuation of the welcome guests receive from the hotel. Unfortunately, this driver's attitude really affected our mood on those occasions. I genuinely hope the hotel can look into this and provide appropriate customer-service training, because I would not want other guests to have the same experience.
Apart from the taxi experience, everything about our stay was wonderful. The hotel itself, the staff, the food, the cleanliness, the atmosphere and the peaceful location were all excellent.
A big thank you to the entire hotel team for making our stay so comfortable and memorable. We truly appreciate all the care and kindness we received, especially towards our baby.
We would happily recommend this hotel and would love to return again in the future. ❤️
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Price per night fromVND 2,317,838
Posted on Aug 14, 2024|Deluxe Cliff Cave Suite (Indoor Massage Pool)
Guest UserLocation : You can not find a better location than this hotel. The location and exquisite view are unbeatable. And close to everywhere.
Hotel Facility : as hotel built on cliff, there are many small things needs repairs, and some places are needing update. during our stay, our shower leaked badly, also the water is not going down which they have fixed as much as they can and as quick as possible. but we have indoor jacuzzi room , which the jacuzzi can not be turned off, and make the bathroom super hot and uncomfortable , feels like sauna room , and their AC are not super strong, so ,if we keep bathroom door open, hot air come to the bedroom , if we keep the bathroom door closed, then, inside of the bathroom is super hot ( like sauna ) , you will instantly sweat if you step in bathroom if you keep the bathroom door closed.
Food Service: they serve breakfast which you have to chose from a list every night and they will deliver to you in the morning. The quality and selection of the food is quite limited, basically, you get choice of egg, bread with juice and coffee, very basic continental breakfast but without and meat . Their coffee is super weak, if you are a coffee drinker, suggest you to bring your own. breakfast does not serve meat , if you wish to have meat, you have to ask for it and they only have deli ham for you. there is one day , i actually went outside eat breakfast as their food it just too plain and simple , lack of flavor. Their breakfast does not meet up with the rate they charge for the hotel.
Service and Value : Their service is limited, when all of their ten rooms are occupied , be prepared to receive your breakfast very late as they only have 1 person to bring breakfast to each room. And if you request something to be fixed , it can only be done in the morning time as their maintenance guy only work in the morning time, their manager also leave mid afternoon, there is only 1 person who has limited resource to help you.
Overall, this is hotel with super great location and view , but limited in service. I would still recommend this hotel for its location and view, suggest to book OUTSIDE jacuzzi room and without breakfast option ( eat breakfast else where - you have many choices to chose from walking distance from the hotel )
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Price per night fromVND 5,391,494
Posted on Oct 7, 2025|Elegant White Deluxe Room With Private Balcony
WenshuangyuThe biggest advantage of this hotel is its excellent location, very close to Fira station, and right across the street is a large supermarket with cheap prices, making it easy to stock up on bottled water and snacks. Other aspects are fairly average. The room we checked into was very noisy due to its proximity to the road, so we immediately changed to a room further away from the main road. Another hotel was located opposite our window, and construction noise could sometimes be heard in the mornings. The most unbelievable thing about the hotel was the bathroom; there was no place to put toilet paper or shower gel, so the toilet paper was placed on the sink outside the door, meaning we had to open the door to use the toilet. Housekeeping is done daily, and we stayed for four days. The breakfast was quite substantial, with different options each day. Standing by the pool, you can see the sea. The price is reasonable for Santorini. The service could be more proactive and enthusiastic.
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Price per night fromVND 2,666,677
Posted on Jun 8, 2026
Guest UserThe hotel is located in the heart of Oia, offering direct, expansive sea views and very close proximity to popular attractions. The room type is excellent, though the outdoor jacuzzi couldn't be used due to low temperatures. I suggest optimizing this feature.
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Price per night fromVND 5,926,380
Posted on Apr 2, 2025
Chaxingzhe5
The environment is very beautiful, the room facilities are also very good, and we were upgraded to a large room. Whether it is the manager or the two waiters, the service is very good. There is also a 24-hour warm water bath on the balcony, with lights, which is very beautiful, although we did not take a bath due to strong winds. The only comment is that there are too few fruits and vegetables in the breakfast, which can be improved.
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Price per night fromVND 4,492,265
Posted on Aug 24, 2025
Guest User
Next time I book a room, I'll definitely plan things more carefully; having to change rooms mid-stay was quite inconvenient. I understand they had no other rooms available, which meant switching to a standard room, and that's understandable. However, the kitchen sink in the standard room looked a bit off-putting. My advice: if you don't like constantly moving your belongings and your booking involves a mid-stay room change, you should seriously think twice before reserving.
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Price per night fromVND 1,189,927