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Posted on Sep 24, 2024|Standard Double Room
Guest UserHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
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Price per night from€ 115
Posted on Nov 1, 2024
Chiu
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
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Price per night from€ 153
Posted on Mar 6, 2024|Chanzy, Guest Room, 1 King, Courtyard View
がんちゃん3298It was a very clean and well-shaped room. The staff was also very helpful. The location was also very convenient.
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Price per night from€ 203
Posted on May 6, 2025
OlgaBelozub
The staff began to solve the problem with our Russian translations immediately, did not become specially stressed on this occasion, little, we were given free of charge the second number (apartments), because when they saw the growth of our child, said, That on the coffin (couch) it will not be comfortable, on the growth he injected..., shortly, we are in shock! A pleasant shock! ) The apartments are huge, perfectly equipped, very spacious bath-shower, super clean! To the center-mah 15 minutes walk, it is better to walk than in a noisy, problem center to take off the house (in the historic center of the problem: water, sewerage, thunder). In general, this hotel recommends!
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Price per night from€ 95
Posted on Jan 7, 2026
Guest User
Do consider staying at this hotel if you’re visiting Reims with a car. With a 7-minute drive from the city center, you get a more spacious room with facilities much more than a 3-star. We couldn’t manage to arrive on time for check-in, but they have kindly found out an alternative to work it out. Attached photo displays the outdoor patio to our room!
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Price per night from€ 78
Posted on Oct 20, 2024
TurushevaV
A great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.
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Price per night from€ 58
Posted on Sep 15, 2025
Guest User
A good budget hotel for a night on our way back home. Reims is a must to visit for sure!
The room was small and it would be hard to use it for more than 2 people.
However the location is great and easy to reach from the motorway. And next to the ibis hotel there is Mercury hotel where we went for dinner And it was superbly delicious;))))
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Price per night from€ 65
Posted on Jun 11, 2025
Guest User
Cheap, clean, on the outskirts of town across from a mc Donald’s and a 3 mile walk from the cathedral. Quiet at night, secure parking, ideal if you have a motorcycle as it’s in a locked compound. Slept well, bed comfy and shower good and hot. Excellent value, easy to find on Apple Maps. Would come again.
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Price per night from€ 44
Posted on Jun 23, 2026
Guest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
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Price per night from€ 68
Posted on Apr 2, 2024
C. Gellings
Simple, and practical for a short stay. Quiet surroundings. Parking near the entrance, breakfast in the main building, which was acceptable. Bathroom had a bath and shower in it. The glass to avoid splashing doesn't work, since it is far too small and the bathroom floor gets wet and one risks falling.
In all not a bad hotel for the price charged.
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Price per night from€ 57