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Posted on May 24, 2026
Anonymous UserOverall, a very good experience. The staff were friendly and polite. The location is convenient, with many restaurants and a supermarket nearby. The room was spacious and clean.
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Price per night fromRUB 12,722
Guest User
Very clean and spacious hotel. The staff were super friendly. The bar and restaurant is open late until midnight, they have a snack shop. The breakfast was nice also the hotel is spacious and beautiful. I would defenitly go back if staying in Reims. It's not located directly at the city center though, but at least it's quiet. They have a parking place for those coming by car. I recommend it
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Price per night fromRUB 9,758
Posted on Dec 22, 2025
VNFAbove expectation! Despite ongoing renovations and no parking on the premises, everything about this business hotel is spot on. The triple room we had was newly renovated and spotless. Even the hairdryer worked well and did the job fast. We forgot some items in the room when checking out and the hotel contacted us immediately via the app’s messaging system. Price was a bit high but for a last-minute find, this place is a gem. 10 minutes to the cathedral of Reims on foot. Didn’t get the breakfast, so can’t comment.
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Price per night fromRUB 8,729
Posted on Nov 8, 2025
Yilukaixuange
This is the first night of the Fari trip. I arrived at Paris Airport in the morning and rented a car to the hotel. The hotel is close to the city center, but the road in front of the door is a one-way street. There are not many vehicles passing by and it is not noisy. The location is very good. The parking garage is not too big, the entrance is less than a little on the facade of the hotel, don't drive it, otherwise the one-way line will have to retrograde or detour. After arriving, ask Shangtai Garage entry method and then check in early. The service is standardized and the hygiene is impeccable.
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Price per night fromRUB 11,097
Guest User
Nice & cozy, clean hotel. Free breakfast is very good, much better than expected. Free parking outdoor or paid parking indoor with free charging. The gym is small but ok.
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Price per night fromRUB 6,274
Posted on Nov 1, 2024
Chiu
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
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Price per night fromRUB 13,032
Posted on Jun 9, 2026
Anonymous UserThe hotel itself is good, with a decent variety of breakfast options and pretty nice rooms, plus there's parking available.
However, the service leaves a lot to be desired. Upon check-in, we were told that the room type we booked was unavailable and they could only offer us an accessible room, which was awkwardly equipped and clearly not meant for general guests. This is quite unacceptable, especially when guests book well in advance and arrive for check-in an hour after it starts, at 5 PM. The receptionists initially refused to offer any alternatives, then suggested a room at an extra charge (why should we pay more when they can't even provide the room we booked?). It was only after speaking with a senior administrator that we finally managed to sort things out and get a room without an additional fee. The receptionists were very unfriendly throughout this process, which is not the welcome you expect on arrival.
There wasn't even a bottle of water in the room when we checked in; it was only provided the next day. Tea and coffee weren't replenished either, which was disappointing.
To top it off, the Wi-Fi didn't work for our entire stay (a whole three days!). I've never encountered this in a hotel of this caliber before.
The parking payment system is also inconvenient; you have to pay when exiting, not at reception. And it's quite expensive for this location.
On the upside, it's a genuinely short walk to the city center, about 10-12 minutes.
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Price per night fromRUB 12,089
Guest User
Fabulous spot right next to the cathedral so beautiful & definitely recommend a balcony room facing out to the cathedral. Loved this quirky hotel which was once a fire station very modern but with touches of old features towards its former use. The staff went above and beyond to make are break perfect (to booking a restaurant for us to valet parking and just being friendly and helpful)We sipped champagne at the front of the hotel restaurant outside with a back drop of the cathedral. Must just mention the delicious breakfast too.
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Price per night fromRUB 15,115
Posted on Jun 23, 2026
Guest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
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Price per night fromRUB 5,394
Posted on Feb 15, 2024
Valérie Sontot
I am a little mitigated about my stay in this hotel. A litch at the top, beautiful surface of the room. But level equipment.. Nothing. No soap in the distributors, half-scrapped toilet glasses, very old moquette. It seems that nothing is done to bring the client back.
I welcome the staff's sympathy.
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Price per night fromRUB 4,985