Mountain view Hotels in Ulaanbaatar

Firstly, this hotel is Ulaanbaatar, Mongolia's highest-rated luxury hotel, and most of its services are of a very high standard. For example, the two male managers who served me on the night of my check-in were professional and friendly, which prompted me to extend my stay for another day at my own expense. The hotel's dining service is also top-notch, both in terms of staff quality and food excellence – truly fantastic. However, on the last day of my extended stay, there were a few incidents that I can't quite get over. Firstly, a female manager, in front of several staff members, questioned whether I had paid for the first two nights. This was not only bad luck during the Chinese New Year, but such an inquiry in public, without regard for the guest's dignity, is truly debatable. Secondly, I trusted the hotel to help me call taxis, one for sightseeing in the morning and another for the airport the next day. The cost was significantly higher, but they explained it, and I accepted. The taxi for sightseeing went smoothly as I booked it on the spot. When I returned to the hotel at noon, no one informed me whether the taxi for the 6 AM airport transfer the next day had been confirmed. I couldn't help but go downstairs to ask if there was a taxi available to the State Department Store. After a staff member made a call, they said the taxi company had no cars available due to the holiday, and I could only walk or try my luck on the street. I was dumbfounded at that moment. I was supposed to leave at 5:50 AM tomorrow, and no one had informed me whether the taxi booking was successful, nor was there a contract or notification. What was I supposed to do? So, I quickly arranged a car through a travel agency for an airport transfer at 5:50 AM the next morning. When I checked out at 5:30 AM the next day, the receptionist told me a car had been booked. It was a very passive situation, and I also had to explain the issue with the room fees from the previous two days. Fortunately, the receptionist that day was very professional and understood my urgency to catch my flight, helping me resolve each issue professionally. Highly commendable!!

I had an early morning flight so booked for a few hours. Room was large and spacious. Front desk staff very helpful in booking a taxi to the airport.

After two-and-a-half weeks in Western Mongolia, my friend and I treated ourselves to two nights at the Kemnpinski before returning to our homes. The room was spacious and spick-and-span clean. The bedsheets were exchanged already after one night. The dinner at the Japanese restaurant was wonderful in a private room that allowed us in-depth conversation reminiscing about our experiences. The second night we treated ourselves to massages and facials at the spa - the best we have experienced in hotels. Breakfast offered a wonderful selection of fruits, veggies, eggs, cheeses, and good coffee. All-in-all a great experience.

The hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.

The room was spacious, and I was on the 8th floor, so the view was great! The location is also good, very convenient for walking to attractions. The only downside was that the breakfast wasn't very tasty. Many Koreans stay here, and the front desk staff can communicate in English.

A really excellent hotel! The reception staff are so friendly and professional, and they speak very good English. They helped give me directions to nearby ATMs and also called a taxi service for me to go to the airport on my last day. The room was always very clean and the bed was comfortable. They have a laundry service that is quite cheap, and it was very convenient - you just have to put your dirty clothes in a bag and give it to reception, and they will return it to your room (usually on the same day). The breakfast was also delicious - a combination of a cooked breakfast, fruits, yoghurts, salad, cereals and cakes, along with tea, coffee and juice. I really enjoyed my stay here and I would definitely come back!

Paid for rooms with breakfast but 1 one the days I went down there were no breakfast service in the hall. Was told to order and they will send it up. End up my breakfast never came and I had to call and complain but the lady over the phone just hanged up on me. Last time patronising this hotel

The reception staff and all the other employees were truly friendly and kind. They were quick and efficient with everything. The bathroom was very clean, and the room itself was spacious. Compared to other hotels of the same category, the price was more affordable, yet the room was larger and more comfortable. This is the first hotel, in my experience, that has handled every aspect of guest comfort and service so thoughtfully and well. Even though I have stayed at many hotels, this one stood out as the friendliest. They were also very understanding and flexible when it came to extending the room during checkout time. Many other hotels tend to rush guests or charge extra immediately, but that was not the case here. I will definitely choose this hotel again whenever I return.

I stayed for 2 nights in early August. **Front Desk:** There was someone who understood Japanese, which immediately put me at ease. **Room:** It was clean, and the bed was soft, so I slept comfortably. The air conditioning felt a bit cool. There's a park behind the hotel, and I could hear lively voices even after 9 PM. It might have been a one-off, but if that bothers you, pay attention to the room location. **Nearby Shops:** Having an EMart next door and convenience stores like GS25 and CU very close by was extremely convenient. **Nearby Attractions:** Sukhbaatar Square is about a 15-minute walk away. If that distance isn't an issue for you, I think this is a pretty good option.

New and clean environment of accommodation. However facilities need to be improved since tv was not working and warm water was not stable..