Luquillo Hotels & Accommodations

Unfortunately, the high expectations I had for this place were lacking. First of all, I booked a deluxe room which included a TV in the room, sofa bed and was supposed to have its own entrance and privacy. As per the instructions on Hotels.com it stated that I should contact the property at least 24 hours in advanced for check-in details. I did just that and was met with a return message stating that I would receive the information prior to check-in on the day the reservation was to begin. Nevertheless, I didn't receive it until 4:15pm, mind you that the normal check-in times, as posted, are 3pm-10pm. Not only did I receive the check-in details about 1-2 hours late but also received a phone call with some confusing information. The lady informed me that my room had supposedly been ”overbooked” by the system and that my room wasn't available for my stay. That they would award me a room inside an ”apartment”, which is usually reserved for Airbnb and as compared to the deluxe room I had booked, included a larger space with a kitchen and other rooms which would be closed. I didn't really need a kitchen since I wasn't planning on cooking etc and was definitely skeptical and thinking how that happened since I had reserved the deluxe room days in advance and wasn't contacted for it at all. No other option was offered to me and I decided to go with it and give it a try... Unfortunately, upon arrival my skepticism was met with reality. All the access gates for the property are open, no locks, meaning anyone can enter the property at any given time. The only actual room which was open inside the ”apartment” didn't have all the amenities as the one I booked and the entire ”apartment” didn't have a single TV. Moreover, there were other people's belongings inside the room, ”apartment” and balcony, which in fact had a seating area but the cushions had been removed so it was useless. Another person's sandals, lighter and more surprisingly contraceptive pills were visible upon arriving. I found this to be unacceptable, specially during these times. I didn't feel comfortable and actually questioned the cleanliness and infection control, given that clearly no one had verified the lodging area and took care of the items which I previously mentioned. I felt unsafe at this time, not knowing if there was other people with access to the ”apartment”, given the fact that there were other people's items left in plain view. I contacted the property regarding the findings upon arrival and I didn't receive a response. I was confused about what to do since I definitely didn't feel safe and didn't know how to proceed since there's no front desk in the property. I never heard anything back and decided to vacate the property and seek lodging elsewhere. That meant having to pay for a hotel elsewhere and spend an additional quantity of money than we were expecting but it was a decision I made with my partner because ultimately we didn't feel safe!!!

With a stay at The Surfing Turtle, you'll be centrally located in Luquillo, a 3-minute drive from Luquillo Beach and 9 minutes from El Yunque National Forest. This hotel is 15 mi (24.2 km) from Ceiba Ferry Terminal and 4 mi (6.4 km) from Carabali Rainforest Park.Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and gas grills.Featured amenities include dry cleaning/laundry services and multilingual staff.Stay in one of 7 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bathrobes. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided on request.

Wyndham grand rio mar is the best place in Puerto Rico! Top notch service, excellent food, great service and beautiful beach and pools. Close to ferry, fajardo and luquillo.This is my second time there an I would return.

This was our first stay in this newly renovated “sister”hotel to the Condado Plaza Hotel across the street. I can easily say that this was the best Hilton Garden Inn I have stayed in. The location is just as you cross into the Condado section of San Juan heading east from the cruise ship terminals or at the end if heading from the airport (a $24 taxi ride). It’s a bit quieter than the heart of the Condado. The entire hotel is gleaming— a beautiful airy lobby that opens into the pool area, a breakfast restaurant, and a bar area. We lucked out on an upgrade to a high corner room with panoramic views of the ocean (picture attached) with a wrap around balcony. The room was nicely appointed and definitely upgraded from the previous property. This will be our new favorite when passing through San Juan on the way to adventures beyond. The only negative is the street noise on the side of the hotel but it was balanced by the view in my humble opinion— the view from the other side is of the lagoon also very nice.

Our stay at the Courtyard Isla Verde was during spring break March 31st ——April 3rd room was outdated with a musky smell immediately exiting the elevator the only day we got our room serviced housekeeping stole my Grandson’s Apple Watch and we flipped that room upside down to look for the watch when this was reported to the manager on duty they were very unconcerned and made it seems as if we were lying they never got back with us after telling my Daughter that security will get back with us the next day my Daughter had to be proactive and call them again she then spoke with the housekeeping supervisor who stated she was not aware of the incident only after my Daughter asked for Valet slips to show check in and out times to show the head of Security came and spoke with us we were gone from 10 am until about 6 pm and the watch last registered at the hotel at 1:45 and we were not there at that time the lady that is head of security proceeded to say that the person who serviced our room clean it about the same time the watch mysteriously disappeared but also made the remark that the housekeeper has been with them for a while it has been a week and we have gotten no response from our call and complaint to corporate office our the security lady who took our info Beware of this hotel not only do the employees steal and lie it’s in need of a major update we stayed in room 816 becareful the balcony rails are loose and they had two wedding receptions Fri and Sat night and the bldg were the reception was held is located right below the balcony of room 816 the music went on into the wee hours of the night

It is the first time we have visited the hotel and there is no doubt that we will return. We went with our children under 10 years old and the grandmothers. I use mobility equipment and we ALL had accessibility for enjoyment. The facilities and activity options: swimming pool, the Pterocarpus forest, children's park and the bonfire at night were excellent and the food was delicious. The buffet at Trova delicious. Also lunch food in the pool area. The BEST thing about the entire experience was the service and staff at the hotel. Everyone treated us in an extremely special way. Xiomar and Carlos Serrano provided us with transportation and when we asked what could be done with the wheelchair they both said don't worry, we'll find a way and so they did. Thanks to that, I was able to explore the forest with my family! Kelvin Sanchez at Trova served us both mornings at breakfast with excellent kindness. I couldn't see Bryan at Guest Services but he answered all my questions over the phone. Gabriela greeted us at the front desk and from the moment we arrived she made us feel special and although I couldn't capture the names of the others, everyone literally went out of their way to provide good service. I share that the hotel is Cashless so you must bring cash to be able to tip. A suggestion would be to have more campfire smores boxes for sale since they are free but the quantity is limited and only for children. If they don't arrive early and run out it would be nice to have the option to buy.

A nice simple hotel very clean and with a nice view of the bay in Culebra . Chose the rooms with a balcony - it makes a difference. We asked for a coffee maker and it was great- having coffee every motioning at the room. The room has a small refrigerator, keeping our drinks & groceries cool. The hotel is in the town so everything is walking distance like the supermarket, coffee shops and restaurants..

Beautiful property with a phenomenal staff. The vast majority of the staff are very friendly and helpful. Highly recommend asking for Luis Carrasquillo at the “Waters Edge” restaurant. He went above and beyond to make me and my husband feel like we were his only table. He treated us like family. He was a pleasure to see every morning for breakfast. He would remember our drinks and have them ready for us! Amazing service with a smile!

Located in Luquillo (Mata de Plátano), Fairfield by Marriott Luquillo Beach is within a 10-minute drive of Luquillo Beach and Carabali Rainforest Park. This beach hotel is 7.1 mi (11.4 km) from El Yunque National Forest and 5.1 mi (8.2 km) from Wyndham Rio Mar Golf Course.Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.You can enjoy a meal at La Isla Restaurant serving the guests of Fairfield by Marriott Luquillo Beach, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 104 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

No breakfast at the hotel, the hotel does not have a kettle, but there is a microwave and coffee maker. We went for 3 people, and the room had a standard double bed. If there were 3-4 people, we could put a double bed on the wall of the room. The hotel is less than 10 minutes walk from the Atlantic Ocean, but the beach here is relatively large, and those who like surfing can surf.