Wingate by Wyndham Lubbock TX South

"When I first arrived with my children I walked into the front lobby where a fish tank was disgusting full of algae and the whole lobby smelled of ****. I asked the front desk person if he had been smoking **** and he said yes. He couldn’t give us the room we reserved an entire month ago as he had occupied it with other guests. We get up to the room he did have available only to find the beds were not made, there had been a fire in the room so everything was unplugged, including the smelly refrigerator, and the temperature was hot due to thermostat unplugged. The bathtub was absolutely filthy with rusted drains and there were no towels. The chairs and bed boards were also very dirty with obvious stains. The tiles in the floor were cracked in several places and the carpets had not been cleaned. We had to wear shoes to walk around and protect our feet. I called the front desk to get housekeeping but they had left for the day. I asked the front desk person to bring me new bedding and he flat out stated “that’s not my job ma’am that’s housekeeping”. Ok by this time my patience is running low. He said he can move us to another room. Ok so we start to pick up our bags to meet him downstairs when he calls back to tell us someone else just occupied the room he was going to move us to. Ugh! It was a nightmare!! After about 30 minutes of standing and waiting he brought bedsheets. That’s it. I asked him to change them and he started arguing with me. I decided to drop it so my family would have a place to rest for the night. We had to wait another hour for towels. I attempted to contact Trip.com customer service but just got circulated through AI survey after survey. I never could reach a real person. My son was coming back from the restroom and pointed out a deer mouse by the bed. I told the front desk and he told me “we don’t have mice in the building ma’am”. We lured the mouse out with bread that we had into a hallway completely up in **** smoke. It was so bad my daughters asthma was triggered. The free breakfast has eggs made with egg powder and cold water, the sausage is undercooked, other options minimal such as one raspberry yogurt, oatmeal packets, or plain bagels. No fruit options or staff on hand to help. Housekeeping is in charge of opening up breakfast. This hotel is family owned and operated with EXTREMELY POOR customer service. I will not be taking my family there again. I would HIGHLY discourage anyone else to stay there as well."

Wingate by Wyndham Lubbock Near Texas Tech Univ. Medical Ctr

"The walls have no soundproofing; you can hear everything from the next room."

Days Inn by Wyndham Lubbock South

"Nice an friendly environment"

Holiday Inn Express & Suites LUBBOCK SOUTHWEST - WOLFFORTH by IHG

"Room was really nice and cheap but they took 25 mins to check us in"

Baymont by Wyndham Lubbock - Downtown Civic Center

"Good location very dirty in and out ver scary and sketchy left after 5 minutes and drive back home all night you should take this motel out of your app And the city of Lubbock need to look at this location I didn’t have a time to take a picture run back home zero star."

SureStay Plus Hotel by Best Western Lubbock Medical Center

"All good except we found a tick in the bathroom floor that crawl on too the floor towel. Room needs to be fumigated"

La Quinta Inn & Suites by Wyndham Lubbock South

"Third time staying at La Quinta and it gets better every time! I attended their breakfast in the morning and was blown away! Big spread of food and make your own waffles! Waffles are my go to and making them fresh in front of my eyes was wonderful! A great experience!"

Mcm Elegante Hotel & Suites Lubbock

"Had a funeral to attend and hotel was close to all events. It gave me a hot breakfast ever morning and two drinks every night. The indoor helped my ache and pains and it was warm pool. For a sad situation I was very comfortable."

Americas Best Value Inn Lubbock East

Extended Stay America Suites - Lubbock - Southwest

Baymont by Wyndham Lubbock

"Everything was clean hotel guest were very friendly so a staff breakfast was nice. I will go back."

My Place Hotel-Lubbock, TX