Hotels near Playacar Fase I, Playa del Carmen

My suggestion: Not ideal for couples. Best for girls trips/boys trips where you plan to party all night and stay in all day. Not the most relaxing place to stay. Budget friendly, but you get what you pay for.

The hotel is new. The facilities are good. The indoor climate isn't so great, perhaps because it's still so new. I'm quite sensitive to that sort of thing. The staff are trying their best.

Great Stay at Riu Playacar We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless. Highlights: ✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options. ✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds. ✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby. ✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away. ✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station). Minor drawbacks: ✖ No elevators – Tough for guests with mobility issues. ✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements. Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.

It was AMAZING! I had such a great time there! The staff were super friendly and the food was delicious. I made sure to eat and drink as much as possible, I think I ate too much! There is only a buffet breakfast and lunch and dinner at the restaurants. It's à la carte (if you paid for the package) and you can order as much food as you want. Mexican food for lunch and Italian or Mexican food for dinner (you have to book for dinner). I also love that the rooftop bar has unlimited great food for the whole day. The pool area was nice and so was the furniture. My room was huge and very spacious, I did not have the best view which didn't matter because I was upstairs on the rooftop for most of the time. They also stock the room fridge with soft drinks and beer which are unlimited. Each floor has a water cooler machine and an ice machine which was great when it came to refilling my water bottles. I think it's a great idea instead of the single use water bottles. I highly recommend staying here, my only regret was not staying here longer. I will be back in the future! 

T'es bel hotel chambres spacieuses belle piscine A friendly staff right breakfast Sorry that the cappuccino of the morning is paying when you have it can lunch is included A tranquillity despite the location in the centre Very close to the road station I recommend

Firstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.

What a nice hotel! Really enjoyed my stay ☺️. The staff and the facilities were wonderful!

Hotel excelente por el precio, bien ubicado, muy buen personal, atento y servicial Regresaría

We spent a wonderful week at Hotel Xcaret Mexico, and it truly exceeded our expectations. From the moment we arrived, everything was thoughtfully designed to make our stay relaxing, fun, and memorable. The property is stunning, with beautiful natural scenery, well-maintained facilities, and seamless access to the parks. The all-inclusive experience was genuinely top-tier. One highlight of our stay was the dining experience, especially at CHI Restaurant. The food was delicious, beautifully presented, and full of authentic flavors. What made the experience even more special was the outstanding service from our waiter, Alexander Hernandez. He was incredibly attentive, professional, and warm, always making sure we felt comfortable and well taken care of. His friendly attitude and excellent service truly elevated our dining experience and left a lasting impression. Overall, we are extremely satisfied with our vacation at Hotel Xcaret Mexico. This resort sets a very high standard in hospitality, service, and guest experience. We would absolutely recommend it to anyone looking for a luxury, all-inclusive vacation and would love to return in the future.