GGuest UserThe hotel is aesthetically pleasing, has old world charm yet modern. Breakfast is good though sometimes a long queue is formed outside the restaurant. But my check in was very disappointing. First the time it took for that staff to process it led me to think either their computer is not working or there's a problem with my booking (but I have received reminder from Trip.com. Worst, that staff asked me to pay a sum which is about £100 more than the stated sum on my hotel voucher ( he even said specifically ”For the first night the amount is xxx, and for the second night, the amount is xxx, with a security deposit of £50, the total is £4xx.”I told him he made a mistake as the sum stated in my printed voucher is only £3xx. That staff is either incompetent or not trustworthy, and should not be working on front desk. ALWAYS CHECK THE PRICE ON YOUR VOUCHER.
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