Hotels near Bath Spa Train Station, Bath

The hotel's location in the Bassac Lane area is fantastic, with a wide variety of restaurants nearby, and it feels very safe to walk around at night. Although the room isn't huge, it's incredibly well-designed and has everything you need, including a great selection of complimentary tea bags. I highly recommend staying here when visiting Bassac Lane.

The room is really clean. Love the shower. Bed was super comfy. Breakfast has a lot of options and my partner enjoyed the waffles. Has luggage storage for free before check in and after check out. overall we really enjoyed the stay.

The hotel is an incredible building which must take some maintenance. We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great. The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool. The double room had a king size bed which was very comfortable. The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing. We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment. We didn’t eat in the restaurant preferring to find a restaurant in bath itself. Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless. When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird. The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit. The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.

Facilities: Perfect! The shower is spacious with great water pressure, and I was pleasantly surprised to find a heated towel rail in the bathroom, which was a lifesaver for drying clothes. The room also has a mini-fridge with complimentary drinks and biscuits, and a capsule coffee machine (though I don't drink coffee). Overall, it far exceeded my expectations. Cleanliness: Excellent, spotless. Ambiance: British-themed, with truly beautiful decor. From the common areas to the room and the restaurant, every detail is aesthetically pleasing and a delight to the eye. Service: Flawless. I couldn't find the main entrance, and the front desk staff actually came out to meet me. They were thoughtful, enthusiastic, and incredibly accommodating! I would recommend this to anyone visiting Bath.

One rather expects that a stay at a Hilton, a brand one has long held in considerable esteem, would meet a certain standard of hospitality. Regrettably, this particular establishment fell woefully, almost impressively, short. Upon retiring to our room after a long day, we discovered, far too late in the evening to make alternative arrangements, that we had been allocated a room adapted for disabled guests, a fact that necessitated all manner of inconvenient provisions simply to make the facilities usable. One does wonder why such rooms are assigned without so much as a courteous forewarning. To compound matters further, the washbasin drained at a pace one can only describe as glacial, leaving the bathroom floor in a thoroughly disagreeable state. Not wishing to cause a scene at such an ungodly hour, we soldiered on, which, in hindsight, was far more grace than this establishment deserved. Seeking the modest comfort of a pair of slippers, hardly an extravagant request in a hotel of this supposed calibre, I contacted housekeeping, only to be informed, with the practised efficiency of someone reciting a well-worn script, that they had none available. The response came without apology, without sincerity, and without a single alternative offered. What truly sealed this review, however, was the checkout. Upon raising these entirely legitimate grievances with the receptionist, we were met with the sort of detached, performative *”sorry”* that one might extend to a stranger one had lightly bumped into in a corridor, utterly hollow and entirely unbefitting of the occasion. She carried on with her business quite unruffled, as though the comfort of her guests were a minor inconvenience to her morning. In short: the location is agreeable, that much I shall concede, but the standards are simply not commensurate with what one pays, nor what the Hilton name implies. One ought not to have to interrogate the front desk simply to ascertain whether one's room is fit for purpose. That is not a burden a paying guest should bear. We shall be reconsidering future bookings, and I would strongly counsel prospective guests to enquire rather thoroughly before committing. Standards here, I'm afraid, are not quite what they ought to be.

Amazing experience and great receptionist talking Spanish Eduardo and her Colleague from Chiclayo Perú(I don't remember the name, I am sorry) and the rest of colleagues has been very kind and helpful all the time. Of course I am going to recommend this hotel to my friends.

All the hotel staff were friendly and helpful. the location is very convenient , shops, restaurants and public transport within walking distance. Hotel Rooms were comfy and clean. Hotel restaurant food is good and they provide in room dining. special mention to duty manager tony and kylie. food department Felix.  will surely come to stay again for the next trip to Bath 

Our family of three stayed here with breakfast included. The room was lovely and unique, and our son enjoyed the exciting extra pet, which had a hidden room. There were also games available. My husband and I had a double bed. For breakfast, we chose eggs Benedict, poached eggs, fried eggs, or an omelet, and all were delicious. The front desk staff were also very friendly and attentive. Be sure to visit Henrietta Park, located just outside the hotel. If you're lucky, you might see a squirrel. Enjoying a forest bath is a great way to relieve your travel fatigue!

This is the second time we came to this hotel. The rooms are lovely but especially in the Superior rooms, there should be a comfy sofa chair as the ones are in the room, you can not sit more than 10 minutes. Jean-Luc was very helpful and kind, he is a great host

The staff were really friendly and sweet! The location is good about 10-15mins walk into central town. Our room was well equipped with a dyson hair dryer. The breakfast was also really lovely. The toilet in the room we stayed in was in a little bit of an awkward position or else this would have recieved 5 stars!