InterContinental Properties in Kunming

💐During my stay in Kunming, I chose this hotel renowned for its tropical ambiance. Upon check-in, there were certainly commendable aspects, as well as a few minor disappointments, which I'll honestly document for fellow travelers' reference. 🌴The hotel's most captivating feature is its environment. The lush, layered greenery gives the distinct impression of being in a tropical garden. The space is expansive, and the rooms are quite spacious with a well-designed layout, making for a very comfortable stay. Although it's been open for some years, it's evident that maintenance is meticulous; the walls, floors, and furniture are kept clean and tidy, with no signs of age. The vibrant green foliage is abundant, with winding paths creating a serene atmosphere. Being here feels like escaping into a quiet, hidden sanctuary deep within the city, far from the hustle and bustle, with the evening breeze rustling through the trees, gentle and relaxing.🍃 🏋🏻‍♀️I also want to specifically mention the fitness center and swimming pool. Their size is uncommon for hotels of this type, with a full range of equipment and crystal-clear pool water, making for an invigorating swim. The changing room facilities are also well-equipped. For those who regularly exercise, these are definite bonus features. ☔️However, during this stay, I also encountered a few minor disappointments. What was particularly disheartening was the lack of appropriate service etiquette. The hotel's greeting service seemed subjectively biased, treating guests inconsistently. I observed other arrivals being greeted with polite welcomes and gentle assistance with their luggage, while upon my arrival, no one inquired or assisted me. This disparity, the absence of a warm greeting or help, subtly diminished the initial excitement I felt upon entering the hotel. Furthermore, for me personally, the mattress was too soft, and the pillow height wasn't ideal, leading to some shoulder and neck discomfort after a night's sleep. The comfort level definitely didn't meet my expectations. Also, my friend arrived before me, and the room they were initially assigned had a leaking ceiling, possibly due to old facilities in some rooms. While the hotel promptly addressed it, I still hope that housekeeping can thoroughly inspect rooms before assigning them to guests.

This stay experience is full, must be five-star praise! The hotel is in a good location, a few minutes walk from the subway, and it is especially convenient to eat and go shopping. The front desk service is gentle and efficient, and the check-in speed is very fast. The room was cleaned spotlessly and the bedding was soft and fluffy. The bathroom is separated from wet and dry, hot water is sufficient, toiletries are complete, and the WiFi speed is stable. There is a timely demand response, the overall clean and quiet, the price is super high, I will book this next time I come to the local area, I highly recommend travelers to choose!