Hotels with WiFi in Masai

l had an absolutely fantastic stay at Hotel! From the moment we arrived, the staff was incredibly welcoming and professional. The room was spotless, modern, and equipped with everything we needed. The bed was extremely comfortable, ensuring a great night’s sleep. We also loved the breakfast buffet – fresh, varied, and delicious. Highly recommend this hotel to anyone . We will definitely be back!

We booked a Premium King Room for one night. The room was clean and came with basic amenities such as disposable slippers, toiletries, TV, small desk for work, dining / coffee table for two, safety box and mini fridge. There’s also plenty of parking space just outside the hotel, and a nice western food store within walking distance. Check-in was at 3 PM and check-out at 12 PM. The front desk operates 24/7, and the staff were friendly and able to speak both Malay and English, which made communication easy. There’s also cctv installed along the walkway outside the room. However, there was no hair dryer provided in the room. The biggest downside was the room location. We were given the last room facing the main road , and it was extremely noisy. We could clearly hear cars and motorcycles passing by throughout the night. I only managed to fall asleep around 4–5 AM due to the constant noise. Overall, the room was clean and comfortable, but the road noise seriously affected our rest. If you're a light sleeper, we recommend requesting a room away from the roadside.

I was disappointed with my stay at Havona Hotel Permas Jaya. The room I booked on Agoda was advertised as having a king bed and a window, but when I checked in, I was given a queen bed with no window instead. This was not what I had booked, and it was especially disappointing because those features were part of the reason I chose this hotel. The room itself was acceptable for the price, but receiving a different room than what was advertised left a bad impression. If the booked room type is unavailable, guests should be informed in advance or offered an equivalent alternative or compensation, rather than finding out only upon check-in. I hope the hotel improves the accuracy of its room listings and ensures guests receive the room they reserve.

Overall, my 3-night stay was pleasant. I especially enjoyed the family suite—the king-size bed and pillows were very comfortable. However, I expected a basic standard, which is why I couldn’t give a full rating. Cleanliness: There were a few issues that needed attention. I encountered a small lizard, a baby cockroach (which I had to handle), and a spider. The bedsheets and rug had visible stains—while these may be hard to remove, it's not acceptable even for a 3-star hotel. Additionally, a used, damp (but dried) toilet paper roll was left alongside a new one, which should not happen. I’m not particularly fussy, but others might have rated this much lower. The toilet seat was loose and misaligned. The towel hanger was loose as well, so we were careful not to hang all our towels there. The basin tap was also loose. Service: Requests for a writing chair and a hairdryer took quite a while and were only resolved after I spoke to a housekeeper the next morning. Although the room accommodates four guests, we were a group of three and only received two cups, so we had to take turns. There are also only two non-standard, unprofessional hangers provided. They should supply four. I did not use the shampoo or shower gel, so I cannot comment on those. Maybe a brief note should check on our day since we are staying for three nights. This is a suggestion to improve. Location & Amenities: There is a laundry shop conveniently located directly across from the hotel. Parking is available on site, though you may need to park behind the building. It would be helpful to have a designated drop-off slope at the front of the hotel. Food: The café serves a good chicken nasi lemak. The curry gravy is rich and flavorful, though it would be better if there were more side dishes to complement the rice. The overall experience helped offset the shortcomings. Value for Money: 3/5 Until another review for the shortcomings are rectified, I will consider other accommodation

Good location. A good choice to rest after visiting Mid Valley mall. Late night check in available. Parking lots available in front of the hotel. Got a Lok Lok stall just outside for night refreshment. Reasonable price, friendly staff

Hotel air con is just cool not very cold type. Bed is so so only. Hotel provide toothbrush kit, coffee, tea and bottled mineral water. Towels ok. Bed cleanliness can be improved cos I had an allergic reaction to the bedsheets. Lips became swollen after contact the sheets 😟. Also the pub nearby is very noisy till around 3 to 4am in the morning so quite difficult to sleep. Breakfast was good though. The food although small serving but tasty and front desk staff is friendly and helpful.

greeted by friendly staff from the hotel. hotel lobby is very big and simple, yet has everything you need. coffee machine, space to sit, vending machine, water dispenser. if you need hair dryer, do get it from the receptionist. there is a billard table for leisure and saw a few kids playing with it. lobby environment is v conducive for work too. hotel room has a king size bed. style is modern. toilet style is a bit different but is clean and functional. overall, i am satisfied with my stay as it is very near to big malls like aeon and toppen. it is also near to mount austin.

A nice place to stay, just a walking distance to kipmart, eco shop and food stalls. My tv had no signal, and the hair dryer was not working. Hopefully can be fixed. The cleanliness of the room is overall satisfying. Will definitely come back.

I was very satisfied with my stay this time. The hotel's location is excellent, with convenient transportation and a 99 supermarket downstairs. The room had no peculiar smell, and the bed was comfortable, ensuring a good night's sleep. The staff were friendly and efficient with both check-in and check-out. The breakfast offered a wide variety of choices and tasted good. The overall environment was quiet, the facilities were well-maintained, and it offered great value for money. If I travel here again in the future, I will definitely choose to stay here again. It was a good experience.

Room abit small as I book deluxe double bed. Sound proofing is not that good, still can hear the people talking at outside or sound of door close. There is a lot of restaurant nearby, location is good.