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Posted on Sep 11, 2025
Nadiah9999
The staff is very nice and friendly. I really love our stay. The room is simple and just average. But still its clean.
I really love our stay. Location earby pasar aceh, masjid baiturrahmab and Blang padang. Lots of food and stall nearby . Everyting is walking distance.
Will stay again.;)
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Price per night fromTWD 880
Posted on Mar 15, 2026
RuoxiqulvxingTraveling to Banda Aceh, I immediately booked the highly-rated Hermès Palace Hotel, and it was absolutely fantastic! 👍
The hotel's location is excellent, right in the city center, surrounded by numerous local eateries within walking distance. However, we weren't used to the local cuisine, so we ate at the hotel restaurant throughout the trip. The selection was extensive, the food was delicious, and the prices were reasonable, so there was no need to go out specifically to find food.
As one of the top hotels in the area, the facilities were comprehensive, and the staff were very friendly and responsive to our needs. The rooms were spacious and comfortable, with a modern and stylish design, making for a very pleasant stay. The bedding was soft, and a good night's sleep was incredibly restful, perfectly meeting the needs of a well-rested traveler.
It's only a ten-minute drive from the Batu Rahmah Mosque, making it super convenient for sightseeing and everyday errands. Overall, the stay was excellent, and it's a great value for money choice in Banda Aceh. You can book with confidence when visiting Banda Aceh!
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Price per night fromTWD 1,381
Posted on Jan 5, 2026
che norina hassanal bashry
Upon checking in I was politely informed that my booking was not registered though I have shown them my booking which was fully paid to Trip.com , in the app and from my emails. Too tired to argue, I just paid for my stay at the counter and got to our room for the night . I then start calling trip the very nx morning complaining about my predicament. I am satisfied with their swift action and had things sorted out . Got my money back , the very next day of our stay. Happy with trip.com and the hotel .❤️ We had a very pleasant stay at the hotel , their service was commendable.
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Price per night fromTWD 672
Posted on Feb 20, 2025
Guest User
I like the surrounding of the hotel full of nearby food stalls. One of the best option in Aceh. Good value for money even though the rooms are a bit old fashioned. Close to the port for trip to Sabang.
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Price per night fromTWD 596
Posted on Nov 23, 2023
Edan1285
Last minute booking this hotel after arrived at Banda Aceh on 22 Nov 2023. Price is reasonable. We received room number 333 and unfortunately the wifi connection was too bad. No connection inside room and we need to go down to lobby only able to get connected. Inform receiption and received reply nothing can be done. After dinner I did complain again to another receiption staff and he response very well by help us to change another room to 355 which is connection Wifi was extremely very good. Also help us to carry our luggage. He was so helpful and very good staff. Overall amenities was ok. Highly recommended for Muslim guest.
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Price per night fromTWD 568
Posted on Feb 28, 2026
Guest User
Easily the best budget hotel in Banda Aceh, i only wish i found it earlier. The rooms are spacious, equipped with wifi, cold a/c, kettle, wardrobe and desk plus bedside cupboard, super clean comfy bed and sparkling white linen, big bathroom with hot shower. Water dispenser in every corridor and indoor + outdoor restaurant on the ground floor. Ample secure parkingand super helpful staff - everything you want from a hotel, I highly recommend Plum Hotel.
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Price per night fromTWD 464
Posted on Jun 11, 2026
Guest UserI had a great stay at this hotel .The staff were very helpful and friendly. They even assisted me with booking a motorbike.
The hotel was clean.
After I check out,the staff kindly allowed me to store my luggage at the reception.This gave me the oppurtunity to explore Banda Aceh before my scheduled ferry to Sabang at 4pm.
Overall, the hotel was great .
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Price per night fromTWD 388
Posted on Jul 16, 2025
Guest User
Air panas untuk minum tak berfungsi. Sarapan ga sesuai jam dtgnya. Kamar mandi banyak sangkut rambut dilobang pembuangan air.
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Price per night fromTWD 289
Posted on Dec 14, 2025
Guest UserEverything was good eventho after flood in Aceh. I stayed during the flood season. The area wasn’t flooded, but there were power issues and unstable internet, so the hotel operated on a generator. Very friendly and polite staff. Room also clean. But the bathroom was not safe. The shower head fell and hit my shoulder while I was showering. Breakfast was good. I really liked the bihun goreng. The nasi goreng was a little bland, but it wasn’t a big issue. Ouh yaa, hotel near to Sate Matang stalls and souvenir shop. Can shopping at night because souvenir shop closed on 11pm.
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Price per night fromTWD 449
Posted on Aug 11, 2025
Guest User
The stay completely refreshed my understanding of hotel services! From the moment I stepped into the lobby, the front desk lady greeted me with a spring breeze smile. When I checked in, I asked if I needed a quiet room, and also handed hot towels and welcome fruits intimately. The room is decorated as warm as home, the bedding is soft, and even the pillows have different heights to choose from.
What touched me most was that the next morning, I accidentally slept over breakfast time, and when I was annoyed, the waiter knocked on the door and sent a packed breakfast, saying, ”Look at you slept late yesterday, specially reserved for you”. When checking out, the bellman helped to send the luggage to the parking lot and reminded me to pay attention to the safety of the return trip.
See the details of the truth, such a service is really reluctant to leave, I will definitely choose here next time!
[Simple and professional style]
This stay experience is excellent, you must give the hotel service a compliment!
Efficiency: The reception desk responds quickly, check-in/check-out is completed within 5 minutes, and the whole process is courteous and thoughtful.
Room quality: The room is clean and tidy, no smell, complete facilities (safe box, humidifier, smart toilet, etc.), bedding and toiletries are of high quality.
Details service: free mineral water and snacks are replenished every day, and the bath towels are also actively asked if they need to be replaced; the curtains will be closed and slippers put in the night service.
Special needs: due to traveling with the elderly, contact the hotel in advance to arrange a low-floor room, and prepare non-slip in advance when arriving
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Price per night fromTWD 137