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Posted on Mar 18, 2026
Anonymous User
Fantastic atmosphere! The hotel is very close to the main attractions in Kurokawa Onsen. The rooms themselves are quite spacious and come with air conditioning (heater). When we realized we didn't have a 100V adapter, the staff quickly found us a charging station with USB output. The hotel has 6 private onsen rooms available on a first-come, first-served basis. There's a separate app on the TV to track their availability. In mid-March, there was enough availability for everyone. But if you don't want to wait, you can always go to the shared men's/women's onsen. I really liked that you're not allowed to wear shoes inside the ryokan (the residential area); you have to leave them until check-out and receive slippers to wear around the premises. Oh, and I almost forgot – there's a lady at the front desk who speaks excellent English, big thanks to her for explaining the main rules!
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Price per night fromTRY 8,885
Posted on Aug 14, 2025
Guest User
I stayed for one night in mid-May 2025. This new, traditional-style hotel is designed for privacy and a relaxing holiday. Absolute privacy—even at breakfast, you won't encounter anyone else; your own waiter serves you in a private area. It was raining, so I spent the entire time at the hotel. A stylish, huge room with a large private onsen made you want to stay in it. A huge TV with good sound and YouTube, which is not always available in Japanese hotels. Fast WiFi. The kaiseki breakfast was delicious, so delicious that I could have eaten another one. The hotel is located in a village, well away from the town of Kurokawa and the bus terminal. There is no store in the village; there is nothing at all there. The bus terminal is a 30-minute walk from the hotel, only with one backpack. A local bus runs very infrequently between the hotel and the bus terminal. However, in the morning, after breakfast, a free shuttle runs from the hotel to Kurokawa.
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Price per night fromTRY 8,000
Posted on Jun 13, 2025
Guest UserI finally realized my long-held dream of staying here, having booked the room over half a year in advance. Its location is indeed quite remote, nestled deep in the mountains. Upon arrival, a car picked us up directly from the hot spring bus stop, and the elderly driver was incredibly warm and friendly! The heavy rain on the day of our visit truly enhanced the ambiance. The room itself was incredibly spacious. Surprisingly, even in June and with the rain, it got so cold at night that we needed to turn on the air conditioning. The cuisine was also quite sophisticated. Dinner was exquisite, though the portions were a bit on the small side, leaving me not quite full... The private six-foot outdoor bath was absolutely unforgettable – a definite must-book! If I had to nitpick, for a price tag exceeding 3000 (currency unspecified), I expected the service to be a touch more enthusiastic and friendly. I couldn't shake the feeling of being treated slightly differently (compared to what I observed for local Japanese guests and Westerners). Having stayed at no fewer than 10-20 hot spring ryokans in this price range, I'd say claims of 'superb service' are a bit of an overstatement. Overall, I'd give it an 80/100, and despite the minor points, I still highly recommend it!
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Price per night fromTRY 8,219
Posted on Dec 17, 2025
Guest User
The service was excellent, and the food, both breakfast and dinner, was great. The onsen was comfortable and clean. It's a shame that the massage chair required a coin-operated subscription; normally, hotels of this caliber and price shouldn't charge extra for it.
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Price per night fromTRY 15,837
Posted on Jan 5, 2026
Guest UserImpeccable Service
From the moment we arrived, the hospitality at Takenokura Sansou was exceptional. The receptionist came out to the car park to welcome us personally and escorted us to the reception office. He and his colleague then helped unload our luggage and thoughtfully delivered everything to our room.
The warmth extended well beyond the front desk. As we walked through the dining hall en route to our room, even the chef greeted us with a smile, which immediately made us feel genuinely welcomed.
The staff took the time to explain all the room amenities in detail, including how to adjust the temperature of the private outdoor onsen. At the dining hall, the service team was consistently friendly and approachable, despite my limited Japanese. They served us with patience and sincerity—even when my son happily requested four servings of their heavenly dinner rolls.
Upon checkout, the team came out again to bid us farewell. This was, without question, the best service we experienced throughout our 18-day journey across Kyushu.
Facilities
While some aspects of the room décor and appliances are dated, everything was immaculately clean. As someone particularly fussy about bedding, I can confidently say that Takenokura Sansou offers the best futon I have experienced since I began traveling to Japan in 1999. The quilt was fluffy and soft, while the futon was firm yet incredibly comfortable. I honestly wanted to stay longer just for the sleep.
The private outdoor onsen was the highlight of our stay. The small garden was beautifully arranged, creating a serene and intimate atmosphere. The water temperature could be easily adjusted, and soaking while gazing up at the sky was pure enjoyment.
The room layout was clearly well thought out, with the shower located just before the outdoor onsen and a door to keep out the cold—allowing you to warm up comfortably before stepping outside into the winter air. A small heater near the porch area by the toilet would be a welcome addition to make late-night visits more comfortable, but this is a very minor suggestion.
Dining
This was probably the best dinner we had during our time in Kyushu. Takenokura Sansou surprised us with a beautifully executed fusion-style, course-by-course kaiseki meal. Combined with cocktails and warm interactions with the charming and friendly oba-chan service staff, the entire dining experience embodied what I love most about Japan: excellent food, heartfelt service, and meticulous attention to detail.
One moment stood out in particular. When my son asked—in English—whether he could have a fourth serving of the dinner roll, the chef unexpectedly emerged from the open kitchen and personally served him a freshly toasted roll with soft butter. We were genuinely delighted and deeply touched by this thoughtful gesture.
Conclusion
Everything about our stay at Takenokura Sansou was exceptional. My only regret is booking just one night. I will most certainly return if I visit the Mount Aso area again.
Well done, Takenokura Sansou—you truly deserve this praise.
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Price per night fromTRY 5,373
Posted on May 17, 2026
Guest UserThis hotel is right in the heart of town, with the famous cream puff shop directly outside. The intersection always has people sitting and enjoying sweets. The town is very tourist-friendly, with many benches along the road to rest your feet. There are even dedicated pavilions and foot baths for visitors to relax in. The private onsen on the upper floor is fantastic, with several facing a bamboo forest, which is incredibly relaxing. There's also a standing bath, with steps leading down, which is quite interesting. To get to the hotel's public male and female baths, you cross a small bridge within the hotel. Below the bridge is a stream, and sitting on the bamboo chairs on the bridge offers a unique view. However, the female private onsen requires climbing many steps, which is a bit inconvenient when wearing slippers. Dinner was served in the room, but the disposable chopsticks and wet wipes detracted from the experience.
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Price per night fromTRY 8,531
Posted on Mar 20, 2026
fungio
A cozy ryokan with fabulous view of the waterfall nearby! Fresh air within the area. Private onsen and yukata for choices available. Set breakfast are nice.
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Price per night fromTRY 4,375
Posted on Mar 20, 2026
HJHK
I love almost everything about this ryokan - the facility, the room( it’s a massive suite with living room,
Bedroom, private onsen and private bathroom etc. very spacious) the outdoor onsen, the private onsen…
The highlight is the food! Absolutely amazing! It’s seasonal and high quality with horse sashimi,tuna toro, even the starter is delicate and delicious; and two types of local wagyu beef - melt in your mouth. We have been to many ryokans over the years, with some charging double the price than we paid here, and I would say this is one of our favourite.
Our waiter was a lovely young man who can speak good Chinese and tell us about his recent trip to HK. We adore him.
I used the massage chair a lot every time after the onsen bath. It’s heavenly. We went to another ryokan (深山山莊)afterwards in the same area and it can’t compare to this level of comfort or food quality.
The only one slight con is that our room has no view as it’s surrounded by the walk path and buildings, and we have to keep it shut the whole time. Maybe because I booked last minute and can only have the last room. But the public outdoor onsen is looking into the stream, it’s beautiful.
Another highlight is the massage chair in the suite.
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Price per night fromTRY 8,488
Posted on Apr 6, 2024
Heng Chi Aaran
It’s a good private house.
But I’m won’t recommend if weather is cold or raining, or if you’re traveling with young kids.
I travelled with my family with two toddlers.
The bath and onsen are outdoors, not quite well lit and not well covered.
The hot water water pressure is low, and the water is either very hot or very cold.
It was a cold, raining and windy that night.
It was a horrible experience for us because of the above, and the kids had a lot of trouble taking a bath. And we were worried they might catch a cold.
And strangely the door lock of the bath is locked from the outside and not from the inside.
Also remember to buy food before entering.
We bought ours and cooked our own dinner.
Otherwise, it’s a good private house, probably best for adults.
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Price per night fromTRY 4,935
Posted on Jun 13, 2025|Japanese-Style Room (8 Tatami) -Non-Smoking
NinGWe were very satisfied with this hotel. We stayed in a ground-floor room with a garden, and it was especially relaxing to fall asleep each night to the sound of rain. The hotel staff were very polite and offered services in Japanese, English, and Chinese, making communication very convenient.
We also booked the hotel’s kaiseki dinner, which cost 7,000 yen per person. It’s recommended for adults, but not for children, as they may not enjoy this type of cuisine.
The hotel’s hot spring facilities were excellent, offering private family baths, women-only baths, and mixed baths—providing a variety of options. On the day of check-out, the hotel even arranged a vehicle to take us to the bus station, which was very thoughtful.
The only minor drawback was that we could hear footsteps from the room above. Occasionally, when someone walked upstairs, the sliding doors in our room would rattle slightly. That said, overall, it was a very pleasant stay.
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Price per night fromTRY 5,954