It was raining when we arrived, so we skipped our planned itinerary and checked into the hotel early. Turns out, it was a smart decision! We got to quietly enjoy the hotel's facilities.
The staff saw us parking and immediately came over to help with our luggage; we just handed them the car keys. We were able to go explore before check-in time. When it was time to enter our room, our luggage was already neatly placed inside. The hotel staff were incredibly professional, explaining all the onsen facilities, dinner, and breakfast arrangements. They even had staff who spoke English, so communication was never an issue.
On the second day, it was pouring rain, and they still helped us with umbrellas and saw us off to the car. Because of the heavy rain and poor visibility, along with a narrow exit and oncoming traffic, a staff member proactively offered to switch with me and move the car to a more suitable spot. I'm very grateful for that.
If I had one piece of feedback, it would be that the food taste might not suit everyone's palate. We ended up having some waste. I hope the hotel can create some dishes that appeal to a broader taste.
Oh, and the dessert shop at the hotel entrance has delicious treats and good value for money. Highly recommend!
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