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Incredible stay! I wish I stayed here again, really. My main concern when staying at capsule hotels and hostels is the noise, but because it’s a rule not to make noise or eat or take calls where the pods are here, it was very relaxing. I stayed as a traveller but many people stay for work purposes. The television was a nice luxury, but I really like that each of the pods had two outlets and the air conditioner was really powerful. I also really liked the secure storage next to the bed. I stayed in the Business Class pod, which was perfect for a three-night stay. I keep forgetting that I can just stand in there, but I could and it was really nice to have the extra headroom and not feel too closed in. I really want to try the First Class for a longer stay, so next time I am in Tokyo, hopefully I can stay there. The included breakfast was also very good with many options, and the lounge/common area was the best one among the places I’ve stayed on my trip, especially since I had to do some work. Really, First Cabin is made for people working for travel. It’s the perfect blend of capsule hotel and business hotel. Being able to use the sento on-site was perfect after a long day (although the website says no tattoos allowed, I asked the front desk person who checked me in if it was okay to use it since I have western-style tattoos, and they said it was okay). You get new towels (and slippers!) everyday. I like that they have both curling and flat irons for hair, as well as hair dryers of course. The self-serve amenities at the front desk covered everything, even a shower towel. The laundry machines were really well-maintained and clean. It was a great location, a few stops away from Shinjuku Station so not too busy and chaotic, but still close to everything. There’s a drug store right next door, and an Mos Burger and other places to eat just steps away. The area around Ichigaya Station was really nice, and I wish I spent more time exploring around there.

The room was very spacious and clean. The bathroom had heating and a drying function, which was great for drying clothes. The space had many thoughtful designs. I stayed for four nights and was very satisfied. The room had two large trash cans and two small ones, so I didn't have to worry about managing trash. The cooking facilities were excellent. It's very suitable for families, and it's also convenient for visiting nearby attractions. There's a fantastic BBQ restaurant right around the corner. The only thing to note is that you need to make a reservation for the BBQ place. Their beef tongue is delicious!

I am very disappointed with my experience at this hotel. We had booked two rooms, but upon arrival, the hotel only provided one room and failed to resolve the issue properly. Despite not receiving the service we paid for, we were not given any refund. Trip.com informed us that the hotel had declined the refund request, which made the situation even more frustrating. I would not recommend this hotel based on my experience.

I liked this place. A pretty standard classic capsule hotel: sizeable capsule with a console, daily turnover service, large shower and onsen room with an attached steam room. Service was good: they have an army of twinks working there after hours, it was like being checked in by BTS. All issues I had with my capsule (broken lightbulb) were addressed quickly and cheerfully. Sometimes it kinda seemed like they were laughing at a few of the foreign guests, but you know what, fair. This place is kinda rules heavy, with lots of notices posted around the property. There is no eating or drinking in the capsules, and instead you have to go to this common area that feels a bit like a hospice for abandoned uncles. Vending machines, manga library, smoking cubicles, that sorta thing. Clean and tidy though, equal numbers of dudes using it for remote working and day drinking (I have a feeling that some ppl live in this place). They have the usual elaborate system of lockers and keys, but they will store your luggage for you while you are out. No need to check out in the day. Overall a chill experience. While I was staying there though some dude did have a mini breakdown about what he saw as it's shortcomings, so I just wanted to comment on that. According to him the place was disgusting. He was especially perturbed by the housekeeping service and the showers. His claim was the the toilets were dirty and that it was unacceptable to fold bedsheets on the floor. Mind you, he was having this rant at 10:30 - checkout is at 10:00, meaning that a whole stampede of airport-bound weebs had just taken spicy ramen fuelled power dumps so they could get out of there on time. Most of the day the facilities were pretty spotless in my opinion. In regards to folding the bedsheets on the floor, I dunno what in the Disney princess he was expecting, but there really isn't anywhere else to do it. I think it's unreasonable to expect little doves to come fly your linens into your capsule tbh. The capsules are literally on... the floor! What do you want? His overall complaint that the space was generally messy was a lot more valid. At this point I had a suspicion that they kind of segregated foreigners from Japanese customers. It's true, that the foreign floor was a bit of a tip - luggage thrown around, empty bottles everywhere, garbage. I went up to the Japanese floors to snoop around a bit. Spotless. (Pictures of both included for comparison) In this case I think the call is coming from inside the capsule, not really fair to hold the staff accountable to your own messy manners. His final gripe was about the showers - specifically the lack of private cubicles. Private cubicles were not advertised anywhere and Japanese onsens are pretty standardly communal spaces, so again I dunno what he wanted. Maybe a shower, with a curtain? Maybe a shower with a door? Maybe a shower with a psychic forcefield that would make his ex girlfriends forget his underwhelming junk and prevent his father from behind disappointed in him? I'm not sure. But I guess the dozen shower stations with soap, shampoo, and face wash weren't cutting it. In fact a lot of the Western guests seemed pretty pranged out by the shower situation, waiting until like two am to wash up and then scurrying around the baths with a hand towel infront of their package like a little purse. If you regret going bald, that's on you. Kinda silly, but if you are bashful maybe this also isn't the hotel for you. Unreasonable though to blame the establishment for you own shame. Anyway, that's all to say the worst part of my stay was for sure the ranting and raving from an unshowered backpacker while I was trying to have a lie in. Otherwise a pretty decent stay.

Four of us shared a room, and we were all very considerate, so there was no noise. The room was clean and tidy. The front desk service was excellent. Breakfast was a bit simple, but the location was fantastic, and they even offer luggage storage!

Nice location in the heart of asakusa very close to the station but also quiet. Traditional Japanese style huge huge room (got the top floor suite) at a very good price. Basic 3star amenities from an apart hotel.

It's a 5-10 minute walk from the metro, depending on which station you come from. There are no large shopping centers nearby. However, there's a Harry Potter station, a Harry Potter cafe, and a store. The hotel itself offers luggage storage. The capsules, lockers, and showers are all on different floors. It's a bit inconvenient having to constantly move between floors in the elevator. Inside the capsule, there are only two small shelves on the sides, though it does have a power outlet and a USB-A port. I really wish there was a bigger shelf, a hook, and a mini-safe.

Location not the best unless you don’t mind walking 10-15 mins. Same floor with all dorms - female, male, mixed and toilet is not control by card, anyone can go in. Think about it at midnight bathing to worry a drunker to come in (it’s Shibuya, come on. Famous for drinking) Many local drinking bars outside the road on the way to hostel. This is good. Have lift for the rooms but no lift outside so I have to carry my luggage to few stairs to reach reception (after 15 mins walking from Shibuya station green line) omg I don’t mind to stay again if I only have a backpack.

I chose Shinjuku Kuyakusho-mae because of its convenient location, but I was disappointed by the cleanliness and maintenance of the capsule. The capsule had visible dust buildup in the gaps and corners, indicating that these areas are not cleaned thoroughly. More concerning, the air vents inside the capsule were dusty and did not appear to be working at all. With little to no airflow, the capsule became stuffy and uncomfortable, especially during the night. For a capsule hotel where guests spend hours in a small enclosed space, proper ventilation and cleanliness are essential. I hope management improves its cleaning standards and ensures that the ventilation system is regularly maintained and functioning properly. The excellent location is overshadowed by these sanitation and maintenance issues.

I checked in the night before CM107 Day 2. For just over 100 per night, and with its super convenient location for taking the Seagull to Odaiba (or the Monorail to the airport), the price is definitely unbeatable. The subway Daimon Station is right downstairs, along with convenience stores. Staff service made check-in easy. The bed was quite firm, which I actually found comfortable after not sleeping well on soft beds the previous two nights. There's a light inside the capsule, but only one two-pin socket, which was a bit insufficient.