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One of the better (if not the best) hotel chains I’ve stayed at in Taiwan. I’ve visited Taiwan about 10 times and stayed here for 2 nights, and overall I was very satisfied with the experience. They provide free bicycles (3 hours limit), which is useful for getting around Hualien. Breakfast has a good spread, and there are complimentary ice cream and drinks available in the lobby around the clock. We didn’t realise they also offer late-night supper from 7pm to 9pm, which was honestly as good as a proper dinner buffet, with a good mix of Western and Chinese dishes and even live entertainment. The room was spacious and well maintained, with no hygiene concerns. Shower water pressure was good. Noise levels were generally fine, though louder sounds like furniture movement could occasionally be heard. The hotel is conveniently located near a convenience store, restaurants, KTV, and a cinema, and it’s about a 10-minute walk from the station. You can also cycle to the night market within 15 minutes, making it super easy to get around the main area without getting a taxi. Overall, a very good stay and very good value for money. While a gym would be nice, I would definitely consider staying at other branches on future trips.

My first impression was how incredibly warm and attentive the service was. Every question I had was met with a satisfactory answer, and they even proactively helped me with directions for dining out and cycling routes around the island. Since we had two bikes, the staff thoughtfully asked if we needed to switch to a larger, more suitable room. Their service attitude truly deserves high praise. The room was also perfect, and the breakfast buffet was excellent. This was the most satisfying hotel I stayed at during my 11-day island-wide trip in Taiwan.

The location is super convenient, just a few minutes' walk directly across from the station. There are also plenty of convenience stores and restaurants nearby, so you have lots of dining options. The hostel lobby is really well-decorated, and there's free coffee and milk tea available, which was perfect for relaxing while waiting to check-in before 3 PM. The room was a four-person dorm with a private bathroom, and my stay was very pleasant. They offer free breakfast, but the selection is a bit limited – mainly just bread with different jams and ham. I had a wonderful time in Hualien! I hope to come back here again someday.

This hostel is conveniently located right across from Hualien train station and the transfer station. The breakfast is incredibly generous with new dishes every day, and the entire space is very clean. Having a self-service washing machine is also a big plus. There's a 7-Eleven right next door, and you're greeted with beautiful views of layered mountains as soon as you step outside.

The main reason for wanting to experience a ”capsule” hotel was to check it out. My elementary school kids loved it, running around in the bunk beds. The single beds were actually quite large and very new. The room was well-planned and detailed; each room had its own charging port, a small light, a cabinet, and even toiletries! The shared bathroom was very clean. The kitchen was accessible on the first floor, so we went to Qixingtan to buy fish to fry at night – it was fantastic! If you arrive at the hotel early, you can ride bicycles and walk to the beach, where there's a heated swimming pool! In the morning, we played cards in the common area on the first floor while listening to music. 👍

Beautiful hotel! The building is a little older but everything is very well maintained, the rooms are large, very clean, bright, comfortable and pretty, I've been travelling for 6 weeks now and this was the best place I stayed at so far. The staff are very kind and helpful, I had some issues due to a typhoon and had to spontaneously add another night but it all went smoothly. The location is excellent, you can even see the main station from the entrance of the hotel, that's how close it is! All the buses to all the sightseeing places (and everywhere else too, really) depart from the main bus station, which is even closer still (and Dongdamen night market is actually also still walking distance, takes about half an hour). Nonetheless it was nice and quiet at night. Plenty of convenience stores around too and a full supermarket is right next to it as well. Breakfast was good too! Would absolutely stay there again and now that I'm in the next hotel (definitely not as nice already)I kind of miss it already...

Overall a good experience (except one thing - see in the bottom). The location is somewhat central and on the walking promenade, but not very close to the railway station or the waterfront. About 25-35 min walk to the railway station but still okay. About 15 min to the waterfront. Food options: there are a couple of local restaurants right near across from the promenade, including a noodle shop, a tempura donburi and a fried seafood place - all along the promenade. There's also a PX Mart not too far away, about 5 min walk. The rooms are spacious and clean, very new renovation (as of 2025, seems like 2023-2024), no fridge in the room (on the first floor only), but there's a kettle. The bed was somewhat stiff but okay. Overall felt like great value for the location and the quality, and especially the room size. The only drawback - Easy to fix - was the towels. There was no proper size bathroom towels on my stay in May 2025. The small towels are rather insuficcient for showering.

Stayed two days in a quad room. This was my third stay. The room was very clean, and the front desk staff was very friendly. If there's no parking available, they'll even move their company car and let you park. It's across the street from 7-Eleven, and there's also a TP-Link nearby. Zhongmei Street has many delicious restaurants, so it's quite convenient. If I had to find a negative, it would be: The rooftop pool is quite small. Even with four people in it, it's usually full. It's too hot during the day and only open until around 9 PM. The breakfast on the first floor has a good selection of special dishes, but for some reason the air conditioning isn't cooling enough, so the food is a bit warm. Overall, it's quite good.

The room wasn't as comfortable as it looked in the pictures. The caulk in the bathroom was moldy everywhere. Even through the bedsheet, you could see old stains (bloodstains) on the mattress. It made me feel a bit uneasy staying there. The mini-fridge in the room was just for show (it was broken and didn't cool). Although there's a free snack and drink bar downstairs, there's definitely a lot of room for improvement in terms of cleanliness and hygiene.

Best value and reasonable price for budget travelers. -Location Easy access by bus 301 (every hour) from the station, otherwise Taxi would the best option ($140). Many restaurants, department store, supermarket, laundromat, convenience stores, cultural and creative industrial park and so on. -Room Spacious, old bathroom but partly updated room. Cleaning service was provided everyday if needed. NO bottled water provided, however, they have a goods section which you can purchase bottled water, lazar, toothbrushes etc for only NTD5. Bed was nice and firm, comfortable:) -Staff Very kind and friendly, both staff I spoke to could communicate in English and a bit of Japanese. Reception closes at night so you need to use your card key to get back into a hotel. Overall 4 star, would love to stay here again if I ever go back to Hualien.