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The hotel's promotional material stated that ice cream was available 24/7. If there was an issue preventing this, they should have updated their advertising and politely informed guests, instead of having staff speak to guests like they were criminals, saying, '...it's not time for free ice cream yet...' This left a very bad impression.

This hostel is super easy to get to and very centrally located. The beds were really comfortable too. Even though our room had its own bathroom, there was also another shared bathroom available for everyone down the hall. The locker was big enough for my entire backpack. There was also a water dispenser on every floor. The interior design was lovely, and I particularly liked the paintings on each floor. There was also a kitchen available if you wanted to prepare something, but breakfast was provided anyway.

Great location The sea The facilities are decent too As for the view... well... ??? There isn't anything particularly good to say about it. It is a decent choice for a short stay.

My stay here last year was great, so I decided to come back for my round-the-island trip this year. When checking in, I asked the front desk about motorcycle parking. The staff member, whose name tag said 'Intern,' told me I could park anywhere on the white lines along the road next to the hotel. I then asked if the parking lot across the street, where I parked last year, was still an option. A man and a woman next to the counter said that was for cars and heavy motorcycles (even though I wasn't riding a heavy motorcycle last year either). I said 'okay' and went to look for white lines on the road next to the hotel (as shown in the photo). Turns out, the road had just been repaved and there were no markings at all. If you expect us to find our own parking, you should at least clarify that the road markings are gone. I'm not a local, so how would I know what markings used to be there? And the full-time staff member next to the intern also just replied, as if it wasn't their problem, 'You can park on the white lines nearby.' Where exactly are these 'nearby white lines'? Anyway, the breakfast was good. If you're on a budget, I highly recommend this place.

Beautiful hotel! The building is a little older but everything is very well maintained, the rooms are large, very clean, bright, comfortable and pretty, I've been travelling for 6 weeks now and this was the best place I stayed at so far. The staff are very kind and helpful, I had some issues due to a typhoon and had to spontaneously add another night but it all went smoothly. The location is excellent, you can even see the main station from the entrance of the hotel, that's how close it is! All the buses to all the sightseeing places (and everywhere else too, really) depart from the main bus station, which is even closer still (and Dongdamen night market is actually also still walking distance, takes about half an hour). Nonetheless it was nice and quiet at night. Plenty of convenience stores around too and a full supermarket is right next to it as well. Breakfast was good too! Would absolutely stay there again and now that I'm in the next hotel (definitely not as nice already)I kind of miss it already...

Stayed two days in a quad room. This was my third stay. The room was very clean, and the front desk staff was very friendly. If there's no parking available, they'll even move their company car and let you park. It's across the street from 7-Eleven, and there's also a TP-Link nearby. Zhongmei Street has many delicious restaurants, so it's quite convenient. If I had to find a negative, it would be: The rooftop pool is quite small. Even with four people in it, it's usually full. It's too hot during the day and only open until around 9 PM. The breakfast on the first floor has a good selection of special dishes, but for some reason the air conditioning isn't cooling enough, so the food is a bit warm. Overall, it's quite good.

Overall a good experience (except one thing - see in the bottom). The location is somewhat central and on the walking promenade, but not very close to the railway station or the waterfront. About 25-35 min walk to the railway station but still okay. About 15 min to the waterfront. Food options: there are a couple of local restaurants right near across from the promenade, including a noodle shop, a tempura donburi and a fried seafood place - all along the promenade. There's also a PX Mart not too far away, about 5 min walk. The rooms are spacious and clean, very new renovation (as of 2025, seems like 2023-2024), no fridge in the room (on the first floor only), but there's a kettle. The bed was somewhat stiff but okay. Overall felt like great value for the location and the quality, and especially the room size. The only drawback - Easy to fix - was the towels. There was no proper size bathroom towels on my stay in May 2025. The small towels are rather insuficcient for showering.

The room wasn't as comfortable as it looked in the pictures. The caulk in the bathroom was moldy everywhere. Even through the bedsheet, you could see old stains (bloodstains) on the mattress. It made me feel a bit uneasy staying there. The mini-fridge in the room was just for show (it was broken and didn't cool). Although there's a free snack and drink bar downstairs, there's definitely a lot of room for improvement in terms of cleanliness and hygiene.

Best value and reasonable price for budget travelers. -Location Easy access by bus 301 (every hour) from the station, otherwise Taxi would the best option ($140). Many restaurants, department store, supermarket, laundromat, convenience stores, cultural and creative industrial park and so on. -Room Spacious, old bathroom but partly updated room. Cleaning service was provided everyday if needed. NO bottled water provided, however, they have a goods section which you can purchase bottled water, lazar, toothbrushes etc for only NTD5. Bed was nice and firm, comfortable:) -Staff Very kind and friendly, both staff I spoke to could communicate in English and a bit of Japanese. Reception closes at night so you need to use your card key to get back into a hotel. Overall 4 star, would love to stay here again if I ever go back to Hualien.

I think it is maybe easier for chinese people but for no chinese if you don't konw how to read it is difficult to make the check in. We arrived in the hotel but they were no one in the reception. So we wait like 30min, no clim, in the dark. The reception should be open at 4pm but there is no one. So we decide to scan the QR code on the desk all write in chinese. And after we got some message from the owner, who said that was self-checking. Its was easy after but they should told us before or put a sign.