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9.5/10
Amazing
陈陈The best five-star hotel in the area, which is right next to the beach and very quiet. The room is small but the bathroom is very spacious. The breakfast is very exquisite and the environment is very good. Parking is free. Wi-Fi is not good enough.
AAmazing JulietteThe room is good overall, it should have just been renovated, it is quite new and modern, that is, the room is a little smaller, and then the shower is separate from the bed, it feels weird (because the toilet and sink are alone in the place where you enter the door), it may also be because of the old house renovation. (It is said that it used to be a palace), breakfast is American, almost every day, the variety has not changed much. Good location, can walk to most attractions. The service staff was very enthusiastic. Our tour guide was waiting downstairs. She also took the initiative to tell where the bathroom was, and also took the initiative to introduce the surrounding situation. Every time she went out, she greeted her warmly.
GGuest UserThe hotel is beautiful for three stars. It is on foot from the beach in the resort area of Montello. Without extra charge, you can use the gym, rent bikes, get beach towels, beach chairs and umbrellas, even after you are evicted from the room. The suitcases can be left at the reception and go to the beach. Back and able to take a shower in the shower, towels were also provided. Beverages and snacks in the rooms are free. Rooms are clean and clean, room and bathroom are spacious. There is an air conditioner. Breakfast was also good. Stayed delighted with the hotel.
GGuest UserI loved this beautiful little boutique hotel in the heart of old Palermo. Located just a few minutes walk from the Teatro Massimo and wonderful outdoor markets, the hotel felt like a luxurious oasis in the midst of the hustle and bustle of Palermo. Highlights for me were the attention to detail in the rooms and the delicious buffet breakfast served in the beautiful and tranquil courtyard. I cannot wait to go back.
GGuest UserThe room is spacious enough. The room was cleaned very well. The breakfast was good. The following are the shortcomings: First, the curtains cannot be drawn at all. Every time, the technician has to move a large ladder to manually close the curtains. Second, the shower head on the top of the bathroom has too little water and the temperature is too low. I dare not wash my hair for fear of catching a cold. Third, and the most important one! Don't stay in room 106! Less than one meter outside the window is the eaves on one side, blocking half of the view, and the eaves are wrapped in iron sheets. When it rains, the raindrops make a huge sound and it is impossible to fall asleep! I stayed for three nights and it rained for three nights... So when you come to Palermo during the rainy season at the end of the year and the beginning of the year, don't stay in room 106. When we placed the order, we asked for a high floor and a quiet room in advance, but the front desk guy gave us this room when we checked in. As a front desk, the professional requirement should be to know all kinds of rooms well; if we are allowed to stay in this room under the condition of understanding and the occupancy rate is not high, the motive can't help but make people suspicious.
GGio MelcarneThe Porta Felice Hotel was an excellent choice for our stay in Palermo. Its location is perfect, allowing us to explore the city's main attractions with ease.
Our room was very spacious, quiet and comfortable, with an equally spacious bathroom — ideal for a good night's rest after a day of sightseeing.
The service was impeccable: the reception staff was always very helpful, answering all our questions and providing detailed information on how to make the most of the city.
We highly recommend it to anyone who wants to visit Palermo with comfort, convenience and high-level service.
GGangyaxixiThe room was large and the bed was very comfortable. The only problem was that the hotel did not have its own parking lot. It went around several times. If the hotel can directly write a parking lot name, it will solve the problem.
GGuest UserThe customer service is good. Because the pool in the room was leaking, the staff tried their best to make arrangements. Finally, we stayed in a sea view room, opposite Piazza Italia. The restaurant's cuttlefish noodles are delicious and the service is good. There is a problem with sound insulation in rooms close to the road
JJoanneZhuThe location of the hotel is very good, you can walk to many attractions, very close to the street of the Grand Theater, the facilities are relatively new, and the experience of staying is good.
There is only one option when booking, which is a single room for one person. After arriving at the hotel, you have to pay an additional 40 euros per night for the second person staying.
Close to the road, you can hear the sound of motorcycles at night.
Others are fine.
ZZlata KhriashchikovaI do not recommend going to Palermo at all. All hotels at the beach there are old((and this hotel too. I haven't rested in such old hotels for a long time. The only thing that saved this room was the view of the sea. But it was also darkened by the fact that we lived on the 2nd floor and the roof of the restaurant partially overlaped the review. It was necessary to walk about 1 km to the beach. But the views and nature of the hotel are really beautiful! Waves breaking about stones, flowers, mountains. Water color 😍 It is necessary to say that the room was not cheap at all. We paid $224 a night. While, for example, in Finland or Poland, we lived in rooms for $100, which were much better than that. Also, because we lived on the 2nd floor and the roof of the restaurant blocked us the view of the sea, so every evening, When people came to the restaurant for dinner, we were forced to listen to this gallege, noise for 3 hours. The only thing that was good at this hotel was its staff. Always very kind and smiling. They brought us to the room the tug as soon as I asked. At the end of the stay we were ordered a taxi and printed tickets for the plane. However, at the beginning, before our arrival, there was a strange situation on the respiratory. Somehow at 11 a.m. the manager took our passports and said he would give them only at 8 p.m. Why does he have our passports for such a long time? Usually they are just copied and returned immediately. I wanted to rumor already. But when I offered him the copies I made in advance, he returned our passports.
Breakfasts were delicious, the Swedish table.
The water temperature in the shower changed on its own. It was never possible to be sure it would be constantly warm. It became cold, hot on its own. It is not convenient to wash.
Renovation, carpets, furniture - almost everything in this hotel is old.
Good were only staff and sea view. Thank you to staff for the warm reception! They are not guilty that the hotel needs renovation.
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