"Facilities: Very new, clean and sanitary, good service. The breakfast is delicious with many choices. There is free water, but it is tap water. I had diarrhea and stomach discomfort after drinking it."

"The reception staff weren't very helpful. The hotel is new and very good if you're planning a trip to southern Cali."

"Service: The girl at the front desk was super enthusiastic, because I had worked in the Chinese restaurant for a year, and I greeted me with a little Chinese I would speak, and I was very talkative. Other service staff are also very friendly. The breakfast is very rich, and there are welcome fruits when checking in. Hygiene: It feels okay. Environment: Next to it is a shopping mall, which is relatively convenient and safe. Facilities: OK, I feel that the hotel is relatively new. I didn't take a picture, add a fruit recommended by the locals."

"Facilities: The restaurant facilities and chairs are relatively new. I didn't have time to visit the fitness room, but the room is small. Sanitation: Clean and tidy Environment: Quiet, the neighborhood is relatively prosperous Service: The staff is of high quality and enthusiastic, and there are free cocktails"

"It was great to rest during my business trip"

"My experience at the Azor Hotel was nothing short of amazing. If I were to describe the staff in one word, it would be: Familia. They were the highlight of my stay and for that reason, I would return to Cali, Colombia in a heart beat. This was a last minute trip for me as I flew from the British Virgin Islands to accompany a family member for medical reasons. The hotel was aware of this and immediately made me feel recognized and at home upon my arrival. Azor Hotel has a great relationship with the nearby medical facilities so I felt assured that my family member and I would be taken care of. Check-in was smooth. There was a language barrier (understandably so), however, the team was very proactive and helpful with translating. I think it's safe to say I learned a lot from them and vice versa! Ellos me ayudaron y yo los ayudé :) The rooms are clean and comfortable and the housekeepers did an excellent job with servicing regulary. The same goes for the team at the laundry -outstanding job. All the housekeepers I came across were very friendly and made sure to check-in with me and how my family member was doing. This really meant a lot to me. Breakfast was 10/10 everyday. I genuinely enjoyed learning about and indulging in Colombian cuisine which Diego would proudly let me know about. Diana was a sweetheart - always served with a smile. They also remembered my name! That says a lot considering how many people they come across on a daily basis. Obviously they put a lot of love in the kitchen because lunch and dinner meals were also very delicious. My favorite was the fillet fish that came with plantain chips and salad! The mango juice was really good too. It literally tasted like biting into a mango back at home. Very natural and tasty. I was on the 10th floor so it was relativly quiet from my room. The view was beautiful especially at nights when the skyscrapers are all lit up. It’s location is ideal because there is nearby medical facilities, a pharmacy, the famous (and huge) Chipichape Mall about 7-10 drive away and if you need to make international calls, you can take a short 3-5 minute walk to Copy Center Versalles (across from the pharmacy) and pay a reasonable price for minutes - grateful for the front desk team for suggesting this to me. You get value for your money when you stay at Azor Hotels. The hotel staff was helpful with arranging safe transportation, too. There is a lot to see and experience in Cali and this is truly the perfect place to start. I want to say a special thank you to Marleny Rojas who left a very positive note in my room after attending to it the day prior to my departure. It tells me that there is a genuine passion and care in the work that the team does and that is truly the heart of what hospitality is about. They stayed aware of my reason for travel and made sure to let me know that they cared. Muchas gracias! Would highly recommend!"

"🌟 Just had an amazing stay at NH Hotels Cali Royal! It's perfectly situated near shopping malls and a golf resort, making it super convenient. The staff were truly outstanding, always going the extra mile to make us feel welcome. And can we talk about the breakfast buffet? So many delicious options! We were in town for a wedding, and I couldn’t recommend this hotel more if you’re in the area. Definitely a gem! 🏨💖 #TravelGoals #CaliRoyal #WeddingVibes #BreakfastHeaven"

"Super clean place and very nice, attentive and professional staff. Very good stay and great breakfast."

"Good average hotel. the staff is nice, will be back if I am to visit Cali again"