Hotels with Breakfast in Cleveland

Always a very pleasant stay after our annual tradition of seeing the Cleveland orchestra Christmas program. Service is always top notch along with location and a nice breakfast. Will stay there every chance we can.

酒店裝修很漂亮，爵士老錢風，喜歡藝術壁紙和銅頂燈，房間乾淨衞生，酒店地處克里夫蘭downtown 中心，出行便利，前台工作人員服務態度很好，給的第一個房間靠近車庫有很大的機器噪音，提岀來後立即給我換了一個很滿意的安靜房間

It's pretty good. It's suitable for me who is going to study. It's better to have a place to cook, and the room is big enough. It's very close to CCF, and you can walk there (in this place in the United States, it's hard to get around without a car). The only problem is that the fitness facilities are a bit broken, and I haven't exercised for a month.

I didn't live at all, and I can't change it. You are so disappointing to customers like me! My contribution to Ctrip has not been exchanged for any offers and courtesies, and even the basic rescheduled has been rejected, very bad!

The hotel overall cleanliness was good but the bathroom sink was running white colored water which made us reluctant to use the sink. The shower head was also really dirty and the water that came out was a bit white also. Good thing there was a kitchen sink and the water was clear. But we had to use the only shower in the room. The maintenance guy came to fix the water issue but it wasn’t fix when we went back to the room.

Breakfast is a la carte, not a buffet. Coffee is Starbucks. The waiters are terrible, and the hygiene is perfunctory! The hotel is in the university town, 10 minutes away from the Cleveland Museum. The museum is free, but it is closed on Mondays! The church opposite the hotel!

The degree of hygiene needs to be improved, although the breakfast variety is not too much, it can fully meet the demand. Valet parking service is also ok, 19-knife one-day parking fee, tipping in the morning when picking up the car, it is quite convenient. The suite is large and the service response is slow. There is a fitness center and there is no swimming pool.

Hotel is in the edges of Cleveland downtown on the second floor of a mixed use building. Relatively convenient location but not very walkable.

Easy check in, very friendly, helpful check in staff. Lovely room, large comfy bed, good bathroom, great shower.  Somewhat disappointed by very limited on site Mexican restaurant food & it was quite poor in terms of portion and lacked any real flavour.  We had issue with getting bed made up and asked on 3 different occasions over our 3 night day. Jen on reception promised it would be done for out return to hotel in afternoon but sadly it was not and in spite of her further requests it was never done.  On check out when I told her it still hadn’t been done she agreed this was not good enough as she had been assured by housekeeping it would be done previous day.  Jen said she was sending 30,000 points to my Marriott account to compensate for our disappointment and they would show up within 48 hrs. That was 28 April , it’s now 14May and still nothing……… I really expected much better from a hotel of this standard. Westin you have let the Marriott group and us down.  You really need to deliver on your promises.  So disappointed ☹️☹️☹️☹️

Overall, it is acceptable, but it is the level of the domestic season. This is very different from the positioning of the domestic Indigo Hotel. Friends who come from China should be prepared. Except for the front desk, do not have expectations for the service. This is the usual situation of American hotels after the epidemic.