Hotels with Breakfast in Aarhus C

I have actually stayed at this hotel several times before, however this is the first time I experienced what I would describe as TERRIBLE service from one of the hotels employees. A large Danish man who was manning the reception at the time of our departure was incredibly rude to my friend whom I was staying at the hotel with. She is Chinese, and he addressed her condescendingly using racist slur and almost speaking to her as if she was a criminal trying to cheat the hotel. A very disappointing experience at an otherwise wonderful hotel. All the other employees we encountered during our stay (all female employees) were very nice and helpful, but nonetheless, with the price charged by this hotel, I find it unacceptable to receive terrible and offensive treatment from any single one employee. I truly hope the hotel will view this feedback positive and constructive, as it is just one single person in your organization ruining it.

Fabulous in every way. From our arrival in the late afternoon when Alexander on Reception welcomed us with a smile and the key to our room to our departure two days later again with a genuine smile and wave goodbye we felt well looked after. Our room was lovely, clean and warm. My request for a room away from the lift was acknowledged and followed … and whilst we didn’t have a ‘view’ as such .. it was just nice to be able to open the door to the small balcony to allow fresh air in when we wanted to.  The room was styled in a simple modern Scandi Style and the bed, pillows and duvet so very very comfortable .. one of the best beds I have slept in in Europe so far.  And a REAL plant .. a sweet touch.  My only one slightly unsmiley face .. the shower over a bath tub .. great shower, good water pressure, but you have to climb into and out of the bath tub which could be challenging for some.  All in all a fabulous hotel, comfortable clean stylish room, friendly helpful staff… oh and the most wonderful breakfast (included) .. would definitely recommend and will stay again next time I am in Aarhus.

We had booked 1 room, where it said it was not approved, completely OK, We tried again and it went through and we got an email about it so everything was just fine, we were happy because we had been there before. We showed up on the day, were a little early for it, but if we paid 100kr, we could get in at 3 pm, but we sat down and drank a cup of coffee and waited so the time would suit, our family came later. They ask if we want the key, since two rooms have been booked, we say no thank you because we don't want their room. Now our children come and get their key, where they say there is a book another room, we say no and show our first room, had not gone through and they could see that. But... now they had to call and investigate what had happened, my brother-in-law was very helpful and talked and told, but it took approx. 1 1/2 hours  And investigate it, well he got 1 drink ticket as a thank you for the help. We were going to eat, there were 4 of us. We ordered and it said blue potatoes, where I said we didn't just want chips, no it was a kind of blue potato, but it was chips so we went up to the chef and asked for real potatoes and we got that, everything Ok. Our children ordered a steak and there was some greens that they chose from and asked for extra potatoes instead, they got two very small rösti, they got it twice more, that was so nice. When we had to pay there were extra potatoes on the bill 130 kr. We had never tried that anywhere, but Ok we paid. What should have been a good weekend just turned into a very bad experience, we have never experienced anything like it 😡 B h Lissi Lind (A very dissatisfied customer)

Completely in the city center, parking is not convenient (parked in a nearby shopping mall, register the license plate number at the front desk of the hotel, tell the front desk when checking out, the parking fee will be placed in the party fee, so that the car can be out of the parking lot). Public transportation is more suitable for business travelers. The breakfast was very rich and it was very good.

We arrived and were well received and guided to parking near in the parking house for cheap money. I got really good food on MASH and enjoyed a lot of beautiful and versatile breakfast buffet and had all overall a beautiful stay with incredibly fine service from all those who served the reception during the stay. Impressed by afternoon offensives. The only missing was fitness room and could be nice if you could have borrowed bikes shorter than all days