Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
130 reviews
9.7/10
1 night
From € 207
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9.1/10
Great
Perfect stay! The room was clean and comfortable, and the breakfast was very delicious with plenty of choices. The staff were friendly and helpful, making the whole experience even better.
We love our stay at Hotel Federale Lugano. The receptionists are very helpful. They even printed us the schedule of buses and helped planning our itineraries to Menagio - Varenna. The breakfast staff was very nice and warm. On the easter day, they gave us Easter bunny chocolate and wishes us happy Easter. Every morning the staff will also make a smile face on our coffee. Thank you for making our trip memorable! Location: next to the train station and beautiful cathedral!
My dream holiday was in Villa Sassa. Incredible view. Delicious and various breakfast (also with healthy and gluten free options). Great SPA, even with group sport activities. Coach lady is very cheerful and positive. Staff is wonderful and helpful. Recommend 🙂
Review Mixed feelings I stayed on a weekend solo trip whilst working elsewhere in Switzerland, and have mixed feelings about this hotel. I booked this on the basis of the rave reviews on here, which I don’t really now understand - it’s fine but not great in my view. What’s good: - Beautiful public areas in the main building - Spa, pool & sun terrace have great furnishings, very comfortable and a stunning view of the lake - Breakfast buffet is excellent quality & included in room rate. Probably the nicest croissant ever. The staff kindly opened the terrace for me (it was 18 degrees & very sunny) - Some of the staff were kind and helpful, particularly at the reception & the spa desk - Very comfortable beds, lovely linen & towels - good night’s sleep! - Nice location, a little out of the main town (15 mins walk around the lake) so peaceful & quiet - Free shuttle to Lugano train station is a nice extra, although the public bus is very convenient Less good - My room was in an ugly 1970s building with a view of the carpark. I didn’t expect a lake view (it was an additional 200 CHF per night) but this was not exactly a “garden view” as described - The room & bathroom was cluttered with random stuff- promotional booklets, mini bar snacks, bottles of toiletries - there was no space to stand even a wash bag in the bathroom. There were 4 bottles of products balanced on the edge of the bath. Please wall mount the bottles & tidy up! - I asked to borrow an iron - the one they bought had a European plug & all the in-room plugs are Swiss, so it was unusable. I don’t expect everyone to speak perfect English but even google translate could not get me a working iron! I fail to understand why you’d not have the right iron plug for the hotel sockets… - At breakfast I was asked 3 times if they should open a parasol, I politely said “no” so the staff waited for me to go to the buffet & opened it anyway! I was cold in the shade so I just left my food, which was a disappointment - I had to ask for my free tourist card for transport & museum discounts. This should be provided to all guests, had I not been aware of it then I’d have missed out On balance, for me it was overpriced, for 450 CHF per night I will likely try somewhere else next time I come to town. Not a disaster but I feel there’s likely better choices. The Best Western next door is 1/3 of the cost…
AAnonymous UserConvenient location within 10 minutes walk from the train station and bus terminal. Local bus stops just outside the train station and can get to Lugano Centro and Monte Bre easily. The hotel is located up the slope facing the train station. There's a view of the train station from our room but it's not nosiy once the wooden doors of the balcony are closed.
I stayed at Best Western Hotel Bellevue au Lac for just one night, but it was a truly pleasant experience. The staff were warm and welcoming, the room was spotless, and the location was perfect—right by the lake with beautiful views. The food was delicious, and overall, everything exceeded my expectations. I’d definitely love to return for a longer stay next time!
We chose this hotel because of its proximity to the train station. And it lived up to our expectations. The room was warm and quiet. The bathroom was large. Excellent for a 2-star hotel!
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