Hotels near Museum of Cultures in Lugano

Check in was easy, really nice receptionist, room was super clean, I had like 5 towels. Sopa and body wash was provided, at lwast 5 sockets, really nice and comfy room.

We had a wonder stay for two nights. The hotel is a classic with lots of history and a perfect location for walking to the town or enjoying a swim in the Lake. The formal restaurant was outstanding. Be sure to ask for a room with a view of the lake. The Pizza restaurant was perfect for a casual dinner with a great view.

We stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.

the best hostel experience of my travels. the hotel rooms are on the upper floors of a beautiful Villa right behind the Lugano train station (5 minute walk). the hostel rooms are in the cellar. one communitity bathroom with 2 showers and 2 WC and 3 separate rooms with bunk beds. small pillows, sheet and blanket are included. community kitchen and large fridge for food and drinks. the MOST AMAZING POOL! with sun lounge beds, small bar and towels. for a summer visit to Lugano, it is best value stay and very easy to find.

If you are booking a luxury hotel in Lugano, there is no other option for me. While it’s not right in the middle of the City, it’s in a nice and quiet area and the 10-15 minute walk to the city is great for settling the stomach after eating to much pizza. The grounds are simply stunning, the views are amazing, the breakfast buffet is not amazing but very good (Although the woman who seat you could smile a bit more, all the other staff at breakfast are great). The private Lido is awesome. I will never stay at another hotel in Lugano for our annual summer trip, it has won my loyalty for life.

Thought it was a two-star hotel and it turned out to be a surprise. It’s really ten minutes to walk from the train station, but I took the bus twice when I dragged the big box in and out. The hotel in this state will give me a free bus ticket. There are 2 roads in front of the hotel that can go directly to the train station. The single room is just perfect for one person. A big box can be spread out, the wardrobe is enough, and there are enough TV channels including CNN and BBC. There is a small gym. I asked the front desk for the key. Although it stopped at 8 o'clock in the evening, I asked the front desk to take the initiative to use it. I couldn't find the switch to find someone to help me patiently and enthusiastically. I didn't dislike it at all. mean. The front desks I met were very good, especially the one at check-out. The luggage room was open consciously. She said that she put my computer bag under the desk at the front desk to help me watch it until 6 o’clock in the evening. When picking up the luggage, she asked me if I wanted to use the bathroom, which was really touched. The shower head works very well, it’s a bit embarrassing that the basin cannot be plugged, and there are no bath products. The bedding is not very comfortable, and the two-star hotel should not be too demanding, it is very clean and very satisfying. The breakfast included is really mediocre. Don't eat the croissant. You need to pay for the fried egg.

What a surprise. Entrance, garage, check-in were so easy. But there was another big surprise: we were upgraded to a Suite. Room and bathroom were prefect and clean. The restaurant food was very good. There is a nice terrace overlooking the large swimming pool. The staff was very professional and extremely friendly. Breakfast was a very well appointed buffet. The location was perfect for us. Not too far from the freeway without the drawbacks and not too far from Lugano that can be reached in less than half hour. We highly recommend this hotel.

Not a bad stay at this hotel. Close to all that Lagano has to offer. Lots of shopping and restaurants right behind the hotel and a very nice lake walk to the front of the hotel.The lake is Beautiful anytime but after dark all the houses around the lake light up which is nice. Room 354 offers great views of the lake and has a large bath and separate shower which is great. Breakfast is good and has a selection of meat’s eggs cheeses and pastries along with the usual fair for a buffet breakfast. Parking is a pain although they validate your parking which is good. There is a small area out front of the hotel to unload your bags which makes things easier. Not a bad stay but my only complaint was the beds! boy are they low and uncomfortable.

The room is very good, the room is facing the lake, the scenery is very good, but unfortunately there is no time. The most dissatisfied is the front desk clerk. I feel unfriendly to the Chinese and the tone is really hard. Is this a five-star waiter? ?

I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.