Holiday Inn Properties in Beijing

I was very satisfied with my stay this time. The hotel facilities are excellent overall, and the room was comfortable and spotless. What impressed me most was the hotel's robot service. Every time I ordered takeout, the robot would quickly deliver the food right to my room door. It was not only convenient but also incredibly efficient. It's genuinely practical for guests, saving time and adding a lot of convenience, making the whole experience feel more high-tech. You can really feel the hotel's dedication to service details; this intelligent service definitely enhances the overall stay.

Huge thanks to Ms. Alisa Wang at the front desk for her wonderful service during check-in. She really helped my parents settle into the hotel smoothly. The hotel itself is fantastic, the bedding is incredibly comfortable, and breakfast was absolutely delicious. We had an excellent experience overall. We'll definitely choose Lidu again if we get the chance next time. Highly recommend!

I chose this hotel for a business trip and was very satisfied overall. The front desk check-in was efficient, and Anna provided professional and thoughtful service. The room was spacious with ample desk space and stable internet, which was very convenient for work. The hygiene was excellent, and the bathroom had a separate wet and dry area, making for a great washing experience. The surrounding area has convenient transportation, saving time and effort for commuting. The overall comfort level was superb, making it my top choice for business travel.

The hotel has an overall minimalist yet grand design, and the new Chinese-style decor is very comfortable. The lobby is clean and spacious, and check-in was very quick. The room key card also feels great; attention to detail is evident everywhere. The room itself is very spacious, and the bedding is so soft, I slept incredibly soundly. The bathroom has a clean and tidy wet/dry separation, making me feel completely safe staying here with my child. There are green plants and soft furnishings throughout the hotel, creating a wonderful ambiance.

Traveling to Beijing again this summer with my child, I once again chose the Tiantan Zhongcheng Holiday Hotel, where we've stayed many times before. It's a charming independent courtyard, a hidden gem. The front desk staff were warm and polite, making us feel right at home. They upgraded our room and even provided a complimentary breakfast for my child, which we really appreciated. Since we were staying for a week, housekeeping also provided a drying rack for our clothes. The breakfast was plentiful, and they even had a kids' corner that my child loved. The freshly made wontons were also quite good. On the day of departure, due to a late flight, the front desk kindly arranged a late check-out for us. The service was thoughtful and the quality was consistently high.

The room was nice, a bit old, but very clean and tidy. There was a small vegetable garden and a cat kennel nearby where you could pet the cats for free. The cats were very well-behaved and clean, and the children loved them. The only thing I wasn't satisfied with was the check-out process. When we went to check out, the receptionist stared at the plush toy my daughter was holding—something we had brought with us—for a long time without saying anything. She didn't say anything when collecting the room key either. Only after we had walked away did she suddenly ask if we had taken it from the hotel room. I think that if she didn't know it wasn't in the room, then she wasn't very professional. If she wanted to ask, she should have asked when we handed over the room key. Asking so loudly after we had walked away, as if we had taken something from the hotel, is that polite? This needs improvement.

Environment: During the Chinese New Year, Changfeng Holiday Hotel on Yongding Road was festively decorated with joyful lanterns and paper-cuttings everywhere, bringing the Spring Festival atmosphere to its peak. Facilities: The rooms were cozy and comfortable, making guests who checked in during the Spring Festival feel right at home.

Five-star review for Sister Yan at the restaurant! Every time we ate, she thoughtfully brought us coffee, which made us feel very welcome.

I promised the front desk staff a good review, so here it is. The hotel is indeed very close to Xingguang 5 Hall, just a one-minute walk away. My good review is genuinely all thanks to Zeng Shunxi; his performance made me overlook a lot of shortcomings. I arrived at the hotel around 12 PM, and the front desk told me there were no rooms available. I told them I needed a room to rest as Beijing was really hot. They then arranged a standard room for me to settle into temporarily, and later moved me to a king-size bed room. I forgot my phone charger and called the front desk to borrow one, but they said they didn't have any, so I quickly ordered a charging cable via delivery. Later, when I was getting ready for bed, I found out the hotel didn't even provide toothbrushes, which they said was for environmental reasons – I understand. I won't go into the other minor hiccups, communication was a bit difficult at times, but thankfully everything got sorted out.