Beach Hotels in Negril

I usually come here with my family and this has been one of the worst experiences EVER!! The guest services at the front desk was very insulting with asking me if the person I came with is a part of my party! When asked for more towels I got the wrong set and also when I went to get it myself there was an extra wait time as none was on property. The bartender had a disgusting attitude I could puke my drink with his non friendliness, definitely will turn guests away. When checking out the way they were going on about their second key I’m like do they really think I would want to keep their second key the other person was on the beach when I was checking out and the way the guy at the front desk made it seem like I would like their key was SUCH a turnoff!!!! I WILLL NEVER STAY HERE AGAIN. The servers at breakfast and dinner were nice and as always a big shoutout to the lifeguards!! The hospitality never changes when we stay here amongst them! The entire front desk needs to be FIRED and that bartender!

attempted to rip me off to stay during the storm, first, they never returned my messages about getting stuck in Jamaica. so i came the office 2 times with no resolution. So Icall them the night before I check out at 6-7pm, and they say Sorry we can't offer you a room! So I try to leave and fly out, and LONG story short, I come back PRIOR to my check out time 9am - to regroup and find shelter. So they come and say - ok we have a room- I think they will do it at the same or less rate I paid... ohhh no - they tried to charge me 200 American per night!!!!

Love everything about it except the pool was extremely deep

It lacks a little cleanliness, a few hairs and above all the very dirty swimming pool, I didn't see anyone swimming...