the service was amazing. The staff went out of their way to help us when we couldn't get to the hotel due to the street blocks all over the city. However, the hotel itself is somewhat worn and tiring. The bed feels cheap. The location is great and right by the beach though.
The hotel has large rooms (at least ours were), halls and smaller stairs. There is a kind of common room/kitchen in every floor and a ”autonomous” bar with living in the latest floor. Girl at the reception very available. Health services with all the necessary, everything very clean. Negative sides: uncomfortable mattress, not completely open window, room faced on the road with rooms so a little noisy in the evening
Hotel Vittoria is an older hotel - quite nostalgic I must say! Just look at the key of the room! Totally old style, but super cool! The staff was very welcoming and friendly and the room was big and clean and very simple. The bed was bigger than what we usually had during our Sicily trip and it was very comfy ... I'd say it reflected the size of the room ... 😂
The breakfast next morning was very nice - we had eggs, crêpes, cakes, fruits, ... a lot to choose from and again, very helpful and friendly staff. Those heads on the pictures were all on tables on the way to the dining room ... Unfortunately, I forgot to take more pictures of the hotel, but instead, I will add some pix of Trapani where in the evening we enjoyed one of the most beautiful sunsets of our trip ... And that tree! OMG! What a personality! 😍
Great location with easy access to transport, and within comfortable walking distance of the city, which made exploring really convenient. The staff were extremely helpful and friendly throughout the stay, which made a big difference. I would definitely recommend this hotel and would happily stay here again.
The only downside was the noise — sound carries quite a lot, so you can hear cleaners early in the morning, people talking in the corridor, and doors slamming. Installing soft-close doors would be a great improvement. Aside from that, everything else was very good.