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Posted on Dec 14, 2025
Ralrad
⭐ “A True 5-Star Experience Disguised as 4 Stars” ⭐
This hotel may officially carry 4 stars, but in every meaningful way, it delivers a true 5-star experience.
From the moment of arrival, everything is handled with warmth, efficiency, and genuine professionalism. The staff are exceptionally attentive without being intrusive — always present, always helpful, and clearly well trained. You feel welcomed, remembered, and valued as a guest, which is the hallmark of real hospitality.
The rooms are immaculately clean, beautifully maintained, and thoughtfully designed. Comfort is clearly a priority: high-quality bedding, excellent soundproofing, and a calm, elegant atmosphere that makes it easy to relax after a long day. Housekeeping standards are outstanding and consistent.
Facilities are impressively well managed. Every area — from common spaces to amenities — feels cared for, organized, and intentional. Nothing feels rushed or neglected. The hotel operates smoothly and quietly, which speaks volumes about the quality of management behind the scenes.
What truly sets this hotel apart is the attention to detail. Small gestures, efficient service, and a sense of pride in what they offer elevate the entire experience beyond expectations. It delivers the refinement, comfort, and reliability normally associated with top-tier 5-star properties.
This is one of those rare hotels where the rating undersells the reality. If you are looking for comfort, quality, and service that exceeds expectations, this hotel absolutely deserves to be considered 5-star in practice, regardless of what the official classification says.
Highly recommended — and a benchmark for what hospitality should be.
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Price per night fromS$ 186
Posted on Aug 25, 2024
Guest User
Good points: good location and clean environment
Concern points : distance from downtown. (15~20 lei tax fee)
Recommend to anyone who wants to relax and enjoy mountain view scenery. (I expected to see stars at night, but it wasn’t possible due to the many strong artificial lights).
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Price per night fromS$ 91
Posted on Apr 14, 2025
Florin george
The spa pretty much is making the hotel , room is big , vintage still, the restaurant is good but they are calling this so called singing band, once the restaurant is quite busy they are coming over you and pretty much asking for money , is just a different way for beggars, same thing the restaurant around the corner i forgot the name . Of course you have the option to go eat on swissotel which doesn’t have this gypsy beggars coming over you .
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Price per night fromS$ 132
Posted on Oct 25, 2025
Yessir
Hotel location is very good, located on the hillside, ten minutes walk to the old town. The staff at the front desk and restaurant are very friendly.
The rooms are clean and tidy, modern in design and comfortable beds. Breakfast is in the top floor restaurant, with a rich variety and good quality, and the dining can overlook the city scenery. The overall environment of the hotel is elegant, and you can feel the boss and team's care for the details.
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Price per night fromS$ 94
Posted on May 25, 2026
Guest UserLevel 1 room 2 facing toilet with benches outside. Could hear the conversation of people sitting on bench. Very noisy.
Door cannot lock properly. No repair done through we stayed for 3 nights.
At 6am, the rubbish truck will come n it is very noisy.
Counter staff not at desk when we left at 710am.
No tissue or bottled water provided in the room.
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Price per night fromS$ 103
Posted on Aug 4, 2026|Deluxe Junior Suite
SHAI 11Everything was almost perfect, the staff is great, the rooms are big, the only disappointment is that the gym didn't work and they didn't tell me before.
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Price per night fromS$ 140
Posted on Oct 12, 2024
Dannykoay
Hotel location in the middle of the mountain, the scenery is good. The hotel design is very special. The room also has a small balcony, you can see the scenery outside. It is living on the third floor and there is no elevator. It is a bit laborious to bring the luggage up.
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Price per night fromS$ 111
Posted on Jul 1, 2024
Guest User
Very nice hotel beautifully situated amongst the trees and the sounds of nature. We were lucky to be there at a quiet time for a romantic break. The food was very good and the staff were very attentive and helpful. we enjoyed the pool and the hot tub. All in all an excellent stay and we will be going back
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Price per night fromS$ 218
Posted on May 8, 2025
Luna
Hotel ideal para una estancia rápido y de paso en Brasov. El desayuno básico pero con todo lo imprescindible para un desayuno completo. Parking gratuito y cerca de lugares emblemáticos y del centro, por lo que que tenga parking es un aspecto a valorar.
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Price per night fromS$ 122
Posted on Feb 19, 2025
Horatiu
Pro: good location,big room,good food at restaurant
Con: lack of heating during evening. Heating starts at 00:30 until 6 in the morning;disaster in sauna and shower in pool area...no shower gel,no recipient for water in sauna
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Price per night fromS$ 93