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8.0/10
Very Good
GGuest UserPleasant hotel, we had a Deluxe room, spacious with a window.
The staff is very attentive, for example They prepare a vegan lunch even if it is not on the menu (they put meat everywhere in the Philippines)
RReaBorjalThe building and the amenities are good. The receptionist and security guards were helpful. My biggest problem is the noise of cleaning crew at midnight. I’m not sure if they know that the rooms are not sound proof. I reported an issue with the power turning off then on again. Took a long time to resolve it by having me transfer to another room. The room did not have a chair, so I opted to dine in for breakfast. The breakfast is in another hotel.
GGuest UserI don't know if it's the off-season, but I feel the service is not very good. The normal check-in time is 14:00, but I checked in early because of my flight. Although the hotel let us check in, they didn't tell us that there would be an extra charge until we checked out. They charged an extra 600 pesos. And the room was not cleaned every day.
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