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Posted on Nov 12, 2025
Guest User
This service is absolutely terrible, truly awful. If you want to order room service and pay with cash, you have to go down to the front desk first to pay, and then the front desk notifies the restaurant. I tolerated that. But when I got to the front desk and explained why I was there, as I was about to pay, they asked me where the cash came from and demanded proof. I told them I got it from the bank earlier, but I'd already thrown away the receipt. Since I couldn't prove it, I couldn't order food. Seriously, I'm not paying to stay in a hotel, I'm paying for torture! What happened to the spirit of room service?
And then, when my friend went up to help me with my luggage, they demanded to hold onto my friend's passport at the front desk. I was furious and told them they had no right to detain my friend's passport. They righteously claimed it was for safety. I retorted that there are many ways to ensure safety, so why choose to seize a passport?
This stay was an incredibly bad experience. Their service doesn't even come close to hotels like Hyatt, Marriott, or Tulip. Some of the staff even seemed arrogant and stuck-up.
I will never stay here again.
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Price per night fromPLN 398
Posted on Mar 25, 2026
Anonymous User
Great hotel with plenty of amenities. The location is convenient, the staff are friendly and helpful, and the food is excellent. I’d definitely recommend staying here when you’re in Addis.
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Price per night fromPLN 236
Posted on Sep 8, 2024|Deluxe King Room
Anonymous UserFull marks, new room facilities, friendly service. Good breakfast. Good location. Disadvantages: The door card broke twice, the hotel's meals were too expensive, the premium was too high. The catering cost performance was not good.
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Price per night fromPLN 624
Posted on Feb 12, 2024
Atie Taktehrani
The host was an amiable and hospitable lady. She welcomes you with warmth, and the staff also behaves respectfully. The guesthouse is beautifully designed, with eye-catching artwork in every corner. Our room was lovely and comfortable, but there were some shortcomings. It seems that the main light in the room was burnt out, making it dark at night. Additionally, there was no trash bin in the room and the toilet hose needed repair.
The host has five adorable dogs, which is important to mention in the guesthouse description for those who may have sensitivities or fears of dogs. This information helps travelers decide whether to reserve a room, considering some people may be uncomfortable around dogs.
You can experience local cuisine at this guesthouse. If you enjoy Ethiopian food, you will appreciate the offerings. A supermarket is nearby, and you can use the kitchen facilities to prepare your meals.
Please note that hot water is not readily available. You'll need to inform the staff to heat the water, and it takes at least two hours for it to warm up.
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Price per night fromPLN 158
Posted on Apr 15, 2025
Catherine Ann
Overall, we had a wonderful stay at the Marriott Executive Apartments. The staff were professional and welcoming, the room very comfortable and the breakfast spread was really good with lots of choice. The location is good, easy to get to from the airport using the Ride app and then centrally located for sightseeing. We didn't use the kitchen in our room, but it seemed to have everything in it. Some of the fixtures in the bathroom (particularly the shower) were dated and could use an upgrade but it didn't bother us. Overall a great choice for Addis visits.
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Price per night fromPLN 403
Posted on Jul 11, 2024
Traveler2
I recently stayed at this hotel and had a good experience. The service was consistently friendly and helpful, making me feel right at home when I arrived. One of the best features is its convenient location near various Western restaurants, making dining out easy. Additionally, the hotel offers a free bus service to the airport, which is a significant plus. My room was spacious, clean, and comfortable. The large eating area was another highlight, offering a relaxed and inviting atmosphere. The menu options were diverse, catering to various tastes.
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Price per night fromPLN 147
Posted on Sep 14, 2019
AAA奥姆Relatively small, but very complete. The service is very good, and any service staff is very enthusiastic. Become friends with every service staff. Will come to live next time. Coffee here is also good and cheap.
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Price per night fromPLN 99
Posted on Aug 28, 2024
Farhiya farax Haji
Some staff were good and front desk manager during the day but it's poor over the phone in the night and restaurant waitress.
Couple of days we asked staff simple stuff, like butter and we was told, there's no butter and almost everyday breakfast it was the same except on Saturday, they provided samusas.
There breakfast is very heavy 😕 😫.. rice, anjera eithopian pancake with mixed with eithopian spice sauce, different bread, mixed cooked vegetable, cooked cabbage, cupcakes, cakes and arabian beans and cold porridge make with water and one choice of cereal.
The room is big but the cleaning is not good and we found cockrach but we already informed the front desk manager.
Overall poor service, poor quality of food and poor cleaning.
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Price per night fromPLN 250
Posted on May 27, 2025
Guest User
The front desk clerk and the boss were very welcoming. Since we didn't speak the same language, the clerk spoke very good English and helped us explain in detail to the driver where we were going, making us feel like family!
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Price per night fromPLN 102