Hotels with balcony in Arezzo

"good afternoon. the accommodation was not very satisfactory. Upon arrival, an elevator that could not accommodate two people with two hand luggage. one had to climb the stairs. four floors!!! then a not very friendly attendant. and finally, the frustration of a bathtub that, like the elevator, barely accommodated two people. When booking, they should ask if the person was a little older, it was not advisable to book this room. We booked because it was a more romantic room, but it shouldn't be sold as a double room. the beds were twins with a space in the middle where you couldn't sleep together. It was impeccably clean, but the building's plumbing was very old, the shower was full of water and the bathtub leaked water throughout the room. the location was great and the breakfast lady on the day of checkout was extremely polite and kind. The receptionist on the first day left something to be desired…"