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It has been a very comfortable stay at Whitlock16 hotel apart. The entire hotel feels new, clean, and well-maintained. The studio furnishings are modern, durable, and good quality, which made relaxing after a long day easy. The lounge is a particularly nice perk for guests, providing a pleasant space to unwind with good amenities. Access was straightforward, and it adds noticeable value to the overall stay. In terms of logistics, the location is extremely convenient for getting around, and the check-in and check-out process was fast, efficient, and hassle-free. Overall, a dependable choice for travelers looking for a hassle-free, well-run hotel. I would happily stay here again.

Easy check-in n out. Reception counter n residence located separately. Same row though. The lobby closes at 11pm. A water dispenser n coffee kiosk available complementary for guests. Need to exit residential block n enter lobby block if were to refill or drink coffee or any admin issues. Laundry room is located at basement. Free usage but need to bring own detergent. Great location coz the Brussels Luxembourg train station bus stops are just opposite the hotel. Some eateries n bars just next n across the hotel. A mini mart is just opposite the bus stop. Spacious and clean room. Comfortable. No toothpaste n toothpaste or indoor slippers provided. But shower cap, shoe shine n mini sewing kit provided. No hair conditioner is provided. A kitchenette with a new set of cleaning materials provided.. Equipped with complete utensils. AC is centralised. Rather stuffy n warm at times. A cute little balcony. No house keeping for short stays. Requested for new towels at the reception counter but did not receive any. Very very very expensive hotel as we booked during BTS concert period!!! Had a good stay but beyond the price charged

This was by far the worst hotel experience we've ever had. The hotel has no reception and, to this moment, has not provided any check-in instructions. We arrived in the evening around 8pm, after an international flight, with our 3-year-old child—only to find ourselves locked out, unable to access the building. No instructions had been sent whatsoever. Thankfully, some other hotel guests happened to arrive and kindly let us into the hallway. We tried calling the emergency number provided, but it only offered an automated message saying replies would take up to 24 hours—by which time we would already have left. We couldn’t access our room key until another guest, using her own instructions and code, managed to open the key safe and retrieve our key for us. Absolute nightmare. The room itself was ok—equipped with a fridge, some basic glassware, and a small TV. However, there was no coffee provided, so we had to purchase our own. Only two small bath towels were provided.

I encountered issues with the keycard, which was not working to access the door from the parking lot to lift access to go up to the rooms. Called a few times and even a staff member witnessed the issue first hand. Would fix it but was never done. When encountering issues and reaching them they are too late to respond. The studio itself is fine.

Very practical location. Excellent staff that did everything for us to be comfortable and have a good stay.

The location of the hotel is very safe and quiet, and the view outside is beautiful, the facilities are slightly outdated but clean, the air conditioning is not very powerful, a little hot to stay in summer. The amenities provided in the suite were great, the kitchen even had a dishwasher, loved it.

I highly recommend this small hotel in Brussels. And I would like to thank Monique, the receptionist, for her homely welcome and efficiency. She is a perfect hospitality expert and a nice personality. The place is impeccably clean: the linen, towels, bathroom, public areas. There is a nice catering area and a pretty small yard. The location is very convenient. I am definitely going to stay at this hotel on my future visits.

我剛剛到酒店，累了😔😔酒店工作人員告訴我先收拾我訂好的房間先入住，讓我不用給小費，因為幫助我們一家人是應該的，因為我也付費啦啦啦，早上好，每一天每個人，謝謝你們！

I had a great experience at this hotel. The room was clean and spacious. It was equipped with wifi, TV, dishwasher, microwave, refrigerator, heater, and everything worked well. The host was very friendly and helpful. Location of this hotel is not so far from the center and near to the European Parliament, which is quite safe in my opinion. Highly recommend everyone to stay at this hotel.