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Recommended Stays in Xi'an
5 star
Excellent9809 Reviews
Zhonggulou Square (Downtown) Xi'an|0.3km from downtown
Location: Incredibly convenient! It's right near the H exit of Bell Tower Metro Station. After visiting the Terracotta Warriors, the bus dropped us off right in front of the hotel at Bell Tower Station. We could see our hotel as soon as we got off, which meant we could rest immediately – the location is just perfect! It's also very close to the Bell Tower and Drum Tower, so we just walked back in the evenings.
Service: The staff in the lobby on the first floor, the front desk on the second floor, the cleaning aunties, and the hotel's personal butler were all warm, thoughtful, and had excellent service attitudes.
Room: The environment is clean and bright, and you can open the window for ventilation. The sink drains very quickly with no strange odors, and the shower water pressure is great, which I really liked. The toilet is also clean and automatically heated, which is a nice touch. After a day of sightseeing, you can really get some good rest here at night.FromINR 4,757
Excellent13123 Reviews
Beiguan/Longshou District Xi'an|3.5km from downtown
The hotel's guest services proactively contacted me two days before check-in to add me on WeChat. Overall, my stay was excellent:
1. **Location & Transportation:** It's right next to Longshouyuan Station on Metro Line 2, making it convenient for both taxis and the subway. There's a decent-sized mall across the street, and Impressions City, along with the Yeweiyang night market street, are within a 10-minute walk – very convenient.
2. **Dining:** The hotel's breakfast buffet is quite extensive, offering a good mix of Chinese and Western options. They also feature local specialties like 'paomo' (crumbled unleavened bread in lamb broth) and 'saozi' noodles. On the second floor, there's a popular steakhouse with good food and reasonable prices. The in-room dining service is also affordable; I recommend the 'paomo' and 'roujiamo' (Chinese hamburger) – both are authentic and delicious.
3. **Room Facilities:** As an older five-star hotel, some facilities show their age and have minor issues, like a sticky door lock or a slow-draining sink. Personally, I found these easy to overlook. The 5th floor has an indoor heated pool, open daily, which is great for kids to play and relax.
4. **Hotel Service:** The service here is excellent, truly embodying a spirit of making guests feel at home. From the moment we arrived and they opened the car door and handled our luggage, to the complimentary suite upgrade and the fruit plate for my birthday – everything was perfect.
My family was very satisfied with this stay, especially considering the great value for money. Highly recommended.FromINR 5,922
Outstanding1177 Reviews
Zhonggulou Square (Downtown) Xi'an|1.3km from downtown
This is a well-established five-star hotel in Xi'an, boasting an excellent location right next to Xincheng Plaza, within the ancient city walls. You can quickly cycle to the Bell and Drum Towers from here. Despite its central location, it's nestled in a very quiet, private courtyard, giving you a sense of peaceful retreat amidst the hustle and bustle. Strolling through the courtyard, you can feel the profound historical changes Xi'an has undergone since the founding of the PRC. While some of the facilities inevitably show their age, you can tell they're diligently maintained. Upon arrival, an attendant will help carry your luggage to your room. The front desk staff are incredibly professional and courteous, resolving issues very quickly. Communication with Sofitel Legend Peoples Grand Hotel Xian was also seamless, and they facilitated the transfer of our luggage. I accidentally left a few items behind during check-in, but they handled the communication within minutes and had my belongings delivered to my new room at Sofitel Legend. Knowing our new room wasn't ready yet, they proactively helped with communication and offered a late check-out, making guests feel a profound sense of warmth, like coming home, especially during the New Year period. This level of service efficiency and attitude truly deserves praise. The breakfast spread is extensive, and the freshly made waffles are absolutely delicious – soft, sweet, and chewy. The only minor drawback was the crowd at breakfast during the New Year, but the tables were cleared quite promptly, and the cleaning staff worked incredibly hard.FromINR 8,091
Very Good2686 Reviews
Nanmen Square (Downtown) Xi'an|1.19km from downtown
This hotel deserves a five-star review! It's located right in the heart of Jiefang Road, with direct access to the subway and easy transfers, making it incredibly convenient for visiting the City Wall, Bell Tower, and Yongxingfang. The lobby is grand and elegant, and check-in was efficient and quick. My room was spacious and bright, with complete facilities and amenities. The bedding was soft and comfortable against the skin, and the soundproofing was excellent, ensuring a peaceful night's sleep without any disturbances. The bathroom was clean and odor-free, with a wet and dry separation and a full set of toiletries. The overall hygiene was spotless. The hotel's amenities are comprehensive, including a gym and parking. The front desk service was prompt and responsive to all requests. Both the hardware quality and the soft service reflect a high star rating, offering exceptional value for money. Next time I'm in Xi'an, this will still be my top choice. I highly recommend it to both business travelers and families – you can check in with confidence, no disappointments here!FromINR 4,946
Outstanding6372 Reviews
Zhonggulou Square (Downtown) Xi'an|0.64km from downtown
I booked the Dongshe Hotel for my family visiting Xi'an, and they stayed for three days. They kept praising my choice of accommodation, saying it was incredibly comfortable.
1️⃣ **Thoughtful and Practical Facilities**: The room came with a humidifier and a spacious shower, with stable water temperature and good water pressure. The mattress was just right—not too soft, not too firm—and my family said they slept soundly for all three nights. The hallways and rooms were also spacious, making it easy to maneuver luggage.
2️⃣ **Impeccable and Reassuring Cleanliness**: My family reported that the cleaning was exceptionally thorough. The bedding and towels were soft and fresh, the vanity and mirror were sparkling, and the floors were so clean you could walk barefoot without a problem.
3️⃣ **Convenient Yet Quiet Location**: The hotel is right near the Muslim Quarter, so it's easy to step out for food and shopping. However, it's not on the main street, offering a peaceful retreat amidst the bustle.
4️⃣ **Proactive and Warm Service**: Hotel staff greeted them warmly every day, and there was even a hand-drawn map in the room, which was a lovely, thoughtful touch. Any small issues they encountered during their stay were resolved immediately.FromINR 6,451
Business travel
Good2819 Reviews
Zhonggulou Square (Downtown) Xi'an|0.24km from downtown
Fantastic location near the Bell Tower. Lots of restaurants and coffee/tea shops close by, and walking distance to Drum Tower and Muslim Quarter.
Breakfast spread was great and the tour desk, extremely helpful.
If you’re a light sleeper, try not to get a room with the window facing the dance club. You can hear pulsating beats till 4am.FromINR 4,310
Very Good2583 Reviews
Zhonggulou Square (Downtown) Xi'an|0.24km from downtown
Facilities: Well-equipped.
Cleanliness: Up to standard.
Environment: Acceptable.
Service: Incredibly responsive.
Location is convenient and offers great value for money. The hotel is in a bustling area, yet the rooms are surprisingly quiet. The breakfast selection is also varied and satisfying. Highly recommend!FromINR 3,429
Good8492 Reviews
Zhonggulou Square (Downtown) Xi'an|0.66km from downtown
To say it's completely terrible wouldn't be fair, but saying I was satisfied would mislead future guests.
The hotel is about 500-600 meters from the subway, so it's not super close – a 10-minute walk. It's about 1 km from the entrance to the Muslim Quarter and around 800 meters from the Bell Tower. Walking distance is acceptable.
Inside, the hotel rooms are quite small, and the window felt more like a fake one. There was quite a bit of damage inside, making me suspect this was an older hotel rebranded by Ramada. I booked it based on the Ramada name, but it really didn't live up to expectations; it was very different from other Ramadas I've stayed at. I ended up switching to another place last minute.
The main photos the hotel uses are heavily Photoshopped. It's not a grand entrance just for the hotel itself, but rather a shared entrance for several businesses.
While the hotel facilities are dated, the service was decent. They saw we were staying for a while and proactively offered two complimentary breakfasts, which I appreciated. What it lacked in hardware, it made up for in software, which did add a bit to the hotel's score.FromINR 2,494
Excellent4585 Reviews
Zhonggulou Square (Downtown) Xi'an|0.62km from downtown
Atmosphere: Warm and elegant, especially the lobby which offers afternoon tea. The cookies were surprisingly good, haha!
Service: What impressed me most was upon entering the lobby to check in, a male staff member with a buzz cut (I assume from concierge?) immediately offered us two cups of hot tea. This small detail was just perfect, especially as we had just come in from the cold weather outside – it genuinely made us feel warm. A big thank you to that gentleman! The front desk and restaurant staff were also exceptionally helpful, always greeting our requests with a smile. ^_^
Facilities: I absolutely loved the smart toilet in the room and the heating. The lighting was also bright, and the room, including the bedding, was very clean. There were also welcome drinks. My only minor point is that the ceiling height felt a little low.
Hygiene: From the hotel lobby to the room and the restaurant, everything felt very comfortable. The cleanliness was definitely up to par.
If I ever get the chance to visit Xi'an again, or if friends are planning a trip, I would still highly recommend this hotel. The location is also quite central, about a 10-minute walk to the Bell Tower area, and taxis are easily accessible. Overall, a fantastic experience!FromINR 4,147
Good1740 Reviews
Nanmen Square (Downtown) Xi'an|1.76km from downtown
The hotel is absolutely beautiful, with plenty of decorative touches in the room that prevent it from feeling bland. The mattress was incredibly soft and the headboard was just the right height, allowing me to sleep soundly through the night. I was a bit worried about sleeping poorly away from home, but I slept incredibly well. The room facilities were complete, and my friend and I spent so much time at the hotel we barely wanted to go out and explore! The service was also excellent, with staff showing genuine care for guests, and the hygiene was impeccable. Plus, they even have cat rooms, which are adorable! The location is fantastic, just a 10-minute walk from the Line 2 subway station, making it convenient for transportation, dining, and sightseeing. It's very close to attractions and offers great value for money.FromINR 2,751
Family friendly
Excellent5767 Reviews
Qujiang Exhibition Area Xi'an|7.23km from downtown
My stay at Renaissance Xi'an Hotel during my trip to Xi'an far exceeded my expectations. It's truly an excellent choice for both business and leisure travelers in this ancient capital. The hotel is ideally located in the heart of Qujiang, offering convenient transportation and easy access to the Big Wild Goose Pagoda and the Grand Tang Dynasty Everbright City, making sightseeing a breeze. The lobby design beautifully blends the aesthetics of the prosperous Tang Dynasty with modern luxury, creating an elegant and captivating ambiance.
The guest rooms are spacious and spotless, with panoramic floor-to-ceiling windows offering expansive views and a charming night vista. The bedding is soft and comfortable, and the soundproofing is exceptional, ensuring a peaceful night's sleep. The bathroom features a wet/dry separation, high-quality amenities, and thoughtful smart devices, all showcasing meticulous attention to detail.
Emma's service was warm, professional, and perfectly balanced. Check-in at the front desk was efficient and swift, while the concierge was proactive and attentive. Room service was prompt, and they even offered thoughtful travel tips and heartwarming small gifts. The dining was consistently good, with a diverse breakfast spread that included both Chinese and Western options, as well as local specialties, all tasting delicious.
The hotel boasts comprehensive facilities, including a well-equipped gym and swimming pool, catering to all leisure needs. From the environment and facilities to the service, everything reflects the high standards of a premium brand, making for a reassuring and comfortable stay. I highly recommend this hotel to anyone visiting Xi'an and will definitely choose it again for my next trip.FromINR 7,305
Outstanding12266 Reviews
Qujiang Exhibition Area Xi'an|5.15km from downtown
We booked a 3-bedroom family suite. The first floor was spacious, and the second floor was a bit smaller, suitable for 4 adults and 1 child, or 5 people in total. The room was in an apartment building, not the main hotel building. They provided some snacks, and even a cake for my elder's birthday. It was quieter than the main building, though there were many people outside the window, making it a bit noisy.
The location was excellent; the Giant Wild Goose Pagoda was right outside, surrounded by all sorts of shops. Traffic control was a bit annoying; to get a taxi, you had to walk a few dozen meters from the Ci'en Road intersection, near the High School Affiliated to Shaanxi Normal University.
The facilities were a bit old but acceptable, and the cleanliness was decent. The price was reasonable for weekdays but too expensive during holidays.
The breakfast selection was a bit limited and lacked character. However, the executive lounge could double as dinner, saving us a meal expense.FromINR 9,310
897 Reviews
Xijing Hospital/Kangfu Road Xi'an|4.2km from downtown
The room is clean and service is good. We chose a bigger room but I think a normal size room is good enough. More important is the ventilation and air conditioning issue. There is always a little different smell or odor of air especially when rooms nearby is smoking. Different taste of smell of smokes comes into the room from air conditioning ventilation or through the gap I think. I cannot sleep well because I am a non smoker. For 5 nights I am inhaling a mini version of second hand smoke when sleeping, but after a few days my sense of smell is numb of the odor!FromINR 2,494
Good594 Reviews
Datang West Market/West Xi'an Xi'an|3.88km from downtown
Opened in 2012, the facilities are a bit old, the bedding is very average, but there are also highlights, smart toilet, smart gauze curtain, strong Chinese style and simple atmosphere. The service is very average, the concierge is also very poor and has no service awareness. There were some problems during the check-in process, but fortunately their manager (forgot to ask the name) solved them in time. They sent welcome fruits and breakfast. Thank you, but the front desk service really needs to be improved.FromINR 4,174
Excellent8694 Reviews
Qujiang Exhibition Area Xi'an|6.18km from downtown
Traveling to Xi'an with my kids, I looked at several hotels online and definitely made the right choice. They contacted us in advance to confirm our itinerary. We arrived on the sixth day of Chinese New Year, and since the roads were blocked that day, the hotel sent a car to pick us up at the exit. The room was spacious, the staff were friendly, and the breakfast was excellent. It's worth coming back again.FromINR 8,158
Hot spring
Excellent5773 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|24.25km from downtown
The hotel offers a good variety of room types, perfect for families with children. The facilities are comprehensive, and the hot springs are incredibly relaxing. My kids had a blast! When we checked out, our dedicated hotel attendant even gave us a welcome fruit platter and a small gift – their service was so warm, attentive, and patient. The hotel's location is also excellent, very close to tourist attractions. It's super convenient to get around by shuttle bus or subway. During the Chinese New Year, there were plenty of activities, including a parade and a small train ride. Overall, it was a fantastic experience!FromINR 6,762
Outstanding1478 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|26.03km from downtown
## Environment
- **Beautiful Garden Landscape**: The hotel is designed in a Chinese garden style, with winding paths leading to picturesque scenes at every turn. There are over 50 hot spring pools of various sizes, surrounded by lush greenery, giving it the feel of an imperial garden and providing guests with a delightful soaking experience.
- **Clean and Tidy**: The overall environment is clean, and the hot spring water is crystal clear. It's rare to find such high cleanliness in outdoor hot springs. The resting areas, steam room, and children's playground are also very well-maintained.
## Facilities
- **Wide Variety of Hot Spring Pools**: There are over 50 indoor and outdoor hot spring pools, including various medicinal herb pools. The medicinal herbs are freshly brewed daily, catering to guests' diverse wellness needs.
- **Comprehensive Supporting Facilities**: The second floor features dedicated resting areas.FromINR 5,312
Excellent2099 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|26.82km from downtown
My experience at this accommodation was exceptional! Hotel staff went above and beyond to accommodate us and made our stay feel special. We were served nightly drinks and desserts that were tasty and delicious. Make sure to enjoy their hot springs when you visit - a great relaxing time, especially at night under the twinkling stars. They had a historical dance drama performance at the palace that we were able to get tickets a couple hours prior and it was an unforgettable experience. Would highly recommend!!FromINR 19,108
Outstanding2044 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|23.93km from downtown
The Willow Hotel is located in the heart of Lintong District, close to several tourist attractions, such as the famous Terracotta Warriors and Huaqing Hot Springs. These historical sites are easily accessible by foot or car. The hotel's exterior design is modern and distinctive, while the interior decoration combines traditional and modern elements to create a warm and peaceful atmosphere. The lobby is spacious and bright, with beautiful decorations, making you feel at home as soon as you enter. The room you stayed in was very spacious and furnished in a comfortable and elegant manner. The bed was soft and the sheets were clean, which ensured a good night's sleep. The facilities in the room were complete, including high-speed Wi-Fi and a mini bar, which met all my needs. The hotel staff Kang Zhuo and Huang Dong were very friendly and professional in their service attitude. From the front desk reception to the room attendant Liu Ernv, every employee tried their best to ensure that my stay was as perfect as possible. The hotel's restaurant offers a variety of breakfast options, from traditional Chinese breakfast to Western pastries. The food is fresh and tastes wonderful, providing a vibrant start to my day. The Willow Hotel Lintong is undoubtedly the best choice for my trip. Whether it is a business trip or a leisure trip, this is an ideal place to stay. I highly recommend it to friends who plan to visit Lintong. I believe you will leave beautiful memories here like me.FromINR 4,147
Excellent817 Reviews
The Fengdong New City Xi'an|19.37km from downtown
The environment is very good, suitable for weekend healing, very relaxing, and I slept well and relaxed after taking a hot spring bath. The service attitude is good, and the water is drained and heated in a timely manner. There are staff tidying up the flowers and trees outside the hot spring pool, which lacks a sense of security.FromINR 6,220
Gym
Excellent4903 Reviews
Zhonggulou Square (Downtown) Xi'an|1.85km from downtown
I had a very pleasant stay at the Hilton Xi’an. The hotel offers excellent facilities, including a well-equipped gym and a clean, well-maintained swimming pool. The western breakfast was very tasty, with high-quality options. I also appreciated the beautiful statues and paintings throughout the hotel, which created a refined atmosphere. The staff were kind, professional, and always helpful. I would definitely recommend this hotel and would happily stay here again.FromINR 7,454
Outstanding322 Reviews
Zhonggulou Square (Downtown) Xi'an|1.3km from downtown
Quiet, spacious rooms, and a very convenient location. The staff were super friendly and helpful with luggage. It's really close to shopping malls and a subway station, and there are plenty of restaurants nearby. The easiest way out is through the East Gate. Plus, the breakfast was delicious and included some authentic Xi'an specialties!FromINR 4,716
Outstanding2578 Reviews
Zhonggulou Square (Downtown) Xi'an|0.48km from downtown
The location is great, and I understand the property's condition is due to limitations. The front desk staff were enthusiastic, the facilities were well-equipped, the procedures were clear, and the management was excellent, so it deserves a good review. I didn't take any photos of the hotel, so a tourist photo will have to do.FromINR 2,697
Excellent9746 Reviews
Qujiang Exhibition Area Xi'an|7.91km from downtown
This is the hotel my child keeps asking to go back to! And I'm back again!
As soon as I stepped into the lobby, I was immediately drawn to its stylish yet inviting design! 💖 Every detail exudes the unique charm of a W Hotel, making you feel both relaxed and excited!
The room was spacious and bright, with a special crib, children's robes, and slippers prepared just for the little ones – truly thoughtful details! 👶 The hotel also has a kids' club with a variety of play facilities, guaranteeing that children won't want to leave! 🎠
The hotel's dining service is also exceptional! The breakfast buffet offers a wide array of choices, with both Chinese and Western dishes to satisfy everyone in the family! 🍳 For dinner, there are various specialty restaurants to choose from, each one mouth-watering! 🍴
What surprised me the most is the abundance of attractions around the hotel. It's incredibly convenient to visit famous spots like the Terracotta Army and Big Wild Goose Pagoda, making it the perfect choice for a family trip! 🚗
Moreover, the hotel's service is incredibly attentive. The staff are all super friendly, and any issues are promptly resolved, making you feel truly comfortable! 👏FromINR 16,723
Outstanding1727 Reviews
Zhonggulou Square (Downtown) Xi'an|2.22km from downtown
An absolutely perfect experience, far exceeding my expectations! Xiao Gao at the front desk was incredibly helpful and patient, answering all our travel questions. She even gave us a special Xi'an refrigerator magnet and a free room upgrade. The room was spacious with a great view. I'll definitely choose this hotel again next time I'm in Xi'an!FromINR 2,792
Swimming pool
Excellent1175 Reviews
Zhonggulou Square (Downtown) Xi'an|1.24km from downtown
This was my first stay at the Sofitel Legend Xi'an, the only Sofitel Legend property in mainland China under Accor's luxury brand. The hotel boasts an excellent location at 319 Dongxin Street, Xincheng District, Xi'an, close to many historical sites like the Bell Tower. The People's Mansion complex at 319 Dongxin Street houses four hotels: Sofitel Legend Xi'an, Sofitel Xi'an on Renmin Square, Grand Mercure Xi'an on Renmin Square, and Mercure Xi'an on Renmin Square. The surrounding area is well-equipped with amenities, making transportation incredibly convenient.
After the founding of New China in 1949, to meet the needs of official foreign接待, the Xi'an People's Mansion was established in 1953 in the ancient capital of Xi'an. It was then the largest, best-equipped, and highest-standard foreign affairs guesthouse in the Northwest region, initiated and overseen by the leaders of the Northwest Military and Political Committee. In the early 21st century, with the deepening of reform and opening-up and the flourishing tourism industry, under the unified leadership of Shaanxi Investment Group Co., Ltd., the People's Mansion entrusted Accor Group Hotel Management Company to professionally operate and manage the hotel cluster within the complex. Significant funds were invested, initiating a continuous upgrade and renovation project that lasted over ten years. This ultimately resulted in the creation of Mercure, Grand Mercure, Sofitel, and the fifth and only Sofitel Legend hotel in the world located in China.
To the east is the Sofitel International Convention and Exhibition Center, which officially opened after 2000. This center features a pillar-less grand ballroom, 11 multi-functional meeting rooms, and a specialty Chinese restaurant. To the west is the Sofitel People's Theater. The theater, built in 1954, was renovated and upgraded after 2000, becoming an important venue for political and cultural activities in Shaanxi Province and even the entire Northwest region. From 1953 to 1974, the People's Mansion was not open to the public, with its main entrance guarded by Chinese People's Liberation Army soldiers, conveying both a sense of solemn strictness and an intriguing mystery of that era. In 2014, Building 1 of Xi'an People's Mansion completed its refurbishment. Building 1 of the People's Mansion stands in the heart of the ancient capital, carrying the city's glorious memories since 1953. It once served as an important venue for receiving state guests, and has now been magnificently transformed into the Sofitel Legend Xi'an, retaining its historical heritage while exuding a new brilliance of French elegance and contemporary luxury.
The Sofitel Legend Xi'an embodies luxury that is never ostentatious; it is subtly hidden in meticulously crafted details. We firmly believe that true respect goes beyond magnificent spaces and lies in a refined response to lifestyle.
The Sofitel Legend hotel has eight floors. The basement houses the spa, the ground floor features the lobby, with the front desk on the left, along with a swimming pool, a museum, a fitness center, and the Roman Holiday Italian Restaurant. The second floor offers meeting rooms and a business center.
The hotel offers four types of suites: a 61 sqm Premier Suite, a 98 sqm Luxury Premier Suite, a 133 sqm Imperial Suite, and a 183 sqm Chang'an Suite.
The 61 sqm Premier Suite is well-designed, with a quiet and comfortable room and fresh, pleasant air. Upon entering, there's a living room with a minibar, followed by the bedroom. Beyond the bedroom, there's a bathtub and a separate wet and dry bathroom with a shower.
The hotel staff were professional and enthusiastic. During check-in, they proactively introduced nearby attractions and transportation routes – highly recommended!FromINR 23,228
Outstanding4248 Reviews
High-tech Development Zone Xi'an|9.65km from downtown
The Grand Hyatt Xi'an is absolutely fantastic! First off, the hotel feels very new and has a super stylish design. The service was excellent too; check-in was incredibly smooth, and every time I arrived by taxi, someone was immediately there to open the door for me. My room was on a high floor with floor-to-ceiling windows offering great views. The bathroom and shower are separate, and the bathtub is huge, making for a really comfortable soak.
And I absolutely have to rave about the hotel's buffet restaurant – I loved it so much, the food was delicious! The breakfast selection is massive, so much so that you can't possibly try everything. The Roujiamo (meat burger) was fantastic, and they even had Japanese-style onsen eggs, which was a delightful surprise. The dinner buffet was equally impressive, with items like mini lobsters, and especially the desserts – they use high-quality ingredients, look stunning, and aren't overly sweet or cloying!FromINR 8,944
Outstanding1607 Reviews
West Gate (City Center) Xi'an|3.4km from downtown
I'd call Xi'an Guangcheng Hotel a ”detail-lover's paradise”! It's my go-to whenever I'm in Xi'an. Piping hot complimentary late-night desserts are delivered promptly at 9 PM – a true lifesaver for anyone hungry after dark! My husband is picky about his sleep, but they actually offer buckwheat hull pillows, and with two height options, it cured his neck pain anxiety. The front desk staff are incredibly efficient, whether it's for check-in/check-out or room changes. I accidentally left some clothes behind, and a staff member proactively called to ask if I wanted them mailed. Compared to other hotels where forgotten items vanish without a trace, their service truly stands out! You'll understand what it's like to ”be pampered like a VIP” once you've stayed here.FromINR 3,429
Excellent6203 Reviews
High-tech Development Zone Xi'an|5.98km from downtown
I spontaneously decided to visit Xi'an for two days. The night before, I stayed at the JW Marriott. The architectural style and design of Marriott hotels have always appealed to me, and as expected, my stay at The Ritz-Carlton this time was a fantastic experience. In a word: well-deserved.
First, let's talk about the positives. As soon as I got out of the car, the doorman warmly opened the door for me, took my luggage, and escorted me to the front desk. The hotel's decor is a superb blend of Western luxury and Chinese (or rather, Xi'an-style) classical elements. It's even better than the JW Marriott I stayed at yesterday, exuding a strong sense of sophistication. My first impression of the hotel was incredibly high, so I have to commend its style and taste.
The front desk efficiently handled my check-in, and I was personally guided to my room. This kind of efficient service attitude and quality is a hallmark of The Ritz-Carlton, and it's something I must praise. There's no need to elaborate on the room facilities and cleanliness; they meet The Ritz-Carlton's consistently high standards, so I'll briefly mention it here. (As an extra compliment, the speakers in the Xi'an Ritz-Carlton rooms are Bowers & Wilkins, which are much better than the unknown generic brands in many hotels, even surpassing the Bose speakers at the Haikou Ritz-Carlton.) I was also quite pleased to see my name displayed on the TV welcome screen when I turned it on.
I left the hotel multiple times during my stay, and each time, the greeter at the door diligently opened and closed the car door for me, and the hotel door. The staff inside the hotel greeted me whenever they saw me. At The Ritz-Carlton, you almost never feel disrespected, and that's something I absolutely adore. 🥰
Now that I've covered the positives, I have a few minor suggestions. First, during my check-in, I asked guest services to bring my luggage up, and I waited quite a long time (about half an hour). Then, for the customized room key card, I also waited for ages, at least two hours. In this regard, the Xi'an Ritz-Carlton isn't as good as the Haikou Ritz-Carlton, where they made one for me in just ten minutes (I don't know why). However, these are minor imperfections, and such small details hardly affected my overall stay. Overall, the high taste, high standards, and high service of The Ritz-Carlton, Xi'an, truly live up to its name. I hope the hotel can improve its service speed. I look forward to my next visit.FromINR 16,262
Outstanding3969 Reviews
Qujiang Exhibition Area Xi'an|7.19km from downtown
This was my second stay at the Hyatt Regency Xi'an. Last time, I stayed in a standard twin room, but this time I opted for an executive suite, which was incredible value for money. The suite was fully equipped, even featuring a smart toilet seat, and the balcony offered a pleasant view. The executive lounge dinner was very generous and satisfying (many dishes were not available at breakfast). Breakfast is definitely worth trying – it's delicious and boasts a wide variety of items. The food selection was different from last winter, which adds a fresh touch to each visit. Although there were a few minor hiccups during my stay, Manager Mio, a lovely lady, helped us resolve them smoothly. I'm very satisfied with this experience, and I'll definitely choose the Hyatt Regency again for my next visit.FromINR 12,793
Breakfast
Excellent3379 Reviews
Zhonggulou Square (Downtown) Xi'an|0.47km from downtown
I saw mixed reviews online, so I was a bit hesitant but booked this hotel for its convenient location. After exiting the Bell Tower subway station, it was about a 10-minute walk. I found the hotel tucked away behind a row of street-level shops, through an archway. It's a real gem – quiet despite being in a bustling area, offering both easy access to attractions and a peaceful retreat. The hotel's location is fantastic; it's very close to the City Wall, Big Wild Goose Pagoda, and Furong Garden by subway, and also convenient for direct buses to the Terracotta Army and Huaqing Pool. The Bell and Drum Towers and Muslim Quarter are practically on its doorstep. Although the room wasn't huge, it was well-equipped, featuring a bathroom with a separate wet and dry area, a mini-fridge for storing food, and complimentary drinks and bottled water – all the daily essentials. They also have a gym, washing machines, and dryers available for use. The breakfast spread was generous too, with plenty of dishes, meats, eggs, dairy, and various staple foods to fill you up. My only minor suggestion would be to improve the power of the bathroom exhaust fan, as it seemed a bit weak. However, for this location, price, and level of service, I'd say it's excellent value for money. After all, when traveling, you can't expect everything to be exactly like home!FromINR 3,198
Very Good3531 Reviews
South Area Xi'an|3.97km from downtown
Everything is good.
They only have one washing machine and heater. So we need to wait for some time to wash our cloths as we stay over there for one weeks.
Remarkable service from Soon Xiao Ni and the crew provide daily breakfast.
She is professionalism, attention to detail, and kindness made a big difference. I truly appreciate her dedication to her works.FromINR 2,209
Very Good2473 Reviews
Zhonggulou Square (Downtown) Xi'an|0.34km from downtown
The hotel's location is good, but the Baidu navigation isn't great. I hope they can communicate with the map maker. The breakfast was quite rich, with fruits, vegetables, snacks, porridge, milk, soy milk, yogurt, freshly cooked rice noodles, and even freshly ground coffee. However, I saw a woman using her bare hands to pull several sausages out of a plastic bag... I can't imagine it anymore. I hope they'll use gloves, tongs, plates, etc. when adding breakfast items in the future, and improve management.FromINR 4,174
Outstanding2569 Reviews
Xi'An North Railway Station/Xi'An Municipal Government Xi'an|10.72km from downtown
The room was great, fully equipped, and especially quiet. It's very close to Xi'an North Railway Station, and they offer a shuttle service, which is perfect for guests catching trains from there. Dining and shopping nearby are very convenient. Plus, it's away from the hustle and bustle of the city. The room service was good, affordable, and the staff had a great attitude. Breakfast was decent, and all the staff, though a bit older, were exceptionally friendly.FromINR 2,602
Outstanding736 Reviews
Zhonggulou Square (Downtown) Xi'an|0.86km from downtown
The hotel is located on Xiangzimiao Street near Yongning Gate in Xi'an, next to Defu Lane. It is simple and fashionable. There are many bars, restaurants, dessert shops and coffee shops downstairs, which is very suitable for young people. The hotel service is very thoughtful. The day before yesterday, the lady was very gentle and helped me change the room once. She also gave me a foot bath bucket, which was very thoughtful. The hotel's breakfast is also very delicious, with many varieties and good taste. The double portion is enough for a family of three. The child liked it very much and said he would stay in this hotel next time when he left.FromINR 4,052
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