Posted on Dec 4, 2025
Guest User
Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored.
Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside.
After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay.
The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message.
From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable.
Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.
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Price per night fromPHP 5,743
Posted on Aug 9, 2026|King Room
AndiswaA
⭐️⭐️⭐️⭐️⭐️ Perfect airport hotel with such a cool aviation theme ✈️
I really enjoyed my stay at Protea Hotel by Marriott O.R. Tambo Airport. If you need somewhere to stay before or after a flight from O.R. Tambo, the location is incredibly convenient — the hotel is only about 3.5 km from the airport and provides a complimentary airport shuttle, which makes travelling so much easier.
The first thing that stood out to me was the aviation theme. It’s carried throughout the hotel, from the aeroplane-inspired artwork to the industrial-style furniture and décor. Even my room continued the theme, which gave it so much more character than a typical airport hotel.
My room was clean, modern and comfortable, with a very comfortable bed, TV, tea and coffee facilities and a small fridge. I also really liked the rainfall shower and the overall open, contemporary bathroom design. The hotel’s rooms are soundproofed too, which is definitely appreciated considering how close you are to the airport.
The hotel also has an outdoor swimming pool, a 24-hour gym and an on-site restaurant called The Warehouse, which serves breakfast, lunch and dinner. Room service is available as well, so you really don’t need to leave the property if you’re only there for a short stopover.
What I liked most was that it actually feels like an airport hotel in the best possible way. ✈️ The aeroplane photographs, aviation-style furniture and little design details make the property interesting and memorable rather than just somewhere convenient to sleep.
Overall, I would definitely recommend Protea Hotel O.R. Tambo Airport for layovers, early-morning flights, late arrivals or even an overnight stay between connecting flights. Comfortable, clean, convenient and literally minutes away from the airport.
⭐️ 5/5 — I would definitely stay here again, especially when flying through Johannesburg. ✈️❤️
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Price per night fromPHP 9,051
Posted on Jan 12, 2026|Superior King Room
wuhanwolfWhile the property itself is a little dated, it honestly fades into the background because the staff service is exceptional. From check-in to departure, everyone was warm, attentive, and genuinely welcoming, which made the entire stay feel effortless. The complimentary airport shuttle runs every 15 minutes and was perfectly on time, making transfers to and from OR Tambo stress-free. And the breakfast — wow. Easily one of the highlights of the stay. A generous spread, well prepared, fresh, and honestly to die for. Overall, a really solid, comfortable hotel that delivers where it matters most: service, convenience, and food. Will be back again.
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Price per night fromPHP 6,865
Posted on Mar 16, 2026
Guest User
Great hotel! We were very well received by the staff, and the check-in and check-out process was super fast. The main highlight is the free round-trip airport shuttle. For those looking for practicality and who don't want to worry about transportation, it's the perfect choice. I highly recommend it!
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Price per night fromPHP 6,040
Posted on Aug 9, 2026|Pool Apartment Wb5 (SPA Bath)
AndiswaA
⭐️⭐️⭐️⭐️⭐️ Beautiful, spacious and perfect for a relaxing stay
I had such a lovely stay at Weston Guest House Krugersdorp. The property is in Noordheuwel, Krugersdorp, and the whole place has such a peaceful, private atmosphere.
My room was very spacious, clean and comfortable. I especially loved the bedroom and the big comfortable bed, but the highlight for me was definitely the spa bath/Jacuzzi. 😍 It made the stay feel like a proper little getaway rather than just somewhere to sleep.
I also loved how much space I had. There was a separate living area with a large TV and comfortable seating, a dining/work area, and a proper kitchen with a large fridge, microwave, stove, kettle, toaster and plenty of cupboard space. If you’re staying for a few days and don’t want to eat out all the time, having a full kitchen makes such a difference.
The room gets beautiful natural light, and I loved sitting by the large windows in the morning. The property itself is in a quiet area and is known for its views, which adds to that peaceful, away-from-everything feeling.
Everything felt comfortable and homely while still giving that romantic getaway feeling. There’s also free Wi-Fi and private parking, and the guest house has a pool and other facilities on the property.
Overall, I really enjoyed my stay at Weston Guest House and would definitely stay here again. I’d especially recommend it for couples, a relaxing weekend away, or even a solo stay when you just want somewhere peaceful, spacious and comfortable.
⭐️ 5/5 — and that Jacuzzi was definitely my favourite part! 🛁😍
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Price per night fromPHP 3,260
Posted on Jul 17, 2026|Deluxe Double Room
Guest User
I had an outstanding stay at The Catalyst Hotel in Sandton. From the moment I arrived, the staff were warm, professional, and genuinely welcoming, making the check-in process smooth and effortless.
The rooms are modern, stylish, and impeccably clean, with comfortable beds and thoughtful amenities that made it easy to relax after a long day. The attention to detail throughout the hotel is impressive, creating a luxurious yet comfortable atmosphere.
One of the biggest highlights is the hotel’s excellent location. It’s conveniently situated close to Sandton City, Nelson Mandela Square, and the Gautrain, making it an ideal choice for both business and leisure travellers.
The breakfast buffet offered a wide variety of fresh, delicious options, and every meal I had at the restaurant was of excellent quality. The facilities, including the gym, pool, and spa, are well maintained and add tremendous value to the overall experience.
What truly sets The Catalyst apart is the exceptional customer service. Every member of staff went above and beyond to ensure my stay was enjoyable, always greeting guests with a smile and a willingness to help.
If you’re looking for a modern, comfortable, and well-located hotel in Johannesburg, I highly recommend The Catalyst Hotel. It offers outstanding value for money and delivers a level of hospitality that makes you want to return. I will definitely be staying here again on my next visit to Sandton.
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Price per night fromPHP 5,331
Posted on Jul 29, 2026|Standard Room
Guest UserThe excellent location and room facilities are expected of a 4 star hotel. Reception has been accommodating for early check in too. The only aspect we do not like is the design of the shower with not much privacy as you can see through the glass, when someone is showering. No screen for the shower causing wet floor outside the shower.
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Price per night fromPHP 6,395
Posted on Sep 22, 2026|Moulin Rouge Suite
Milanda
We booked the Moulin Rouge suite and it was absolutely gorgeous! Absolutely amazing place to spend while we celebrated our anniversary. And because it’s got such a romantic vibe, we found condoms and ************* in-between the bed, clearly indicating that it wasn’t properly cleaned. Otherwise, a great place!
Remember to book flowers and champagne at least a day in advance!
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Price per night fromPHP 4,257
Posted on Jun 16, 2026|Accessible Standard Queen Room
Anonymous UserI had a wonderful stay at this hotel. The room was clean, spacious, and beautifully maintained, with a comfortable bed that provided a great night’s sleep. The atmosphere was peaceful, and the modern furnishings created a relaxing environment. The bathroom was spotless and well-equipped, with everything needed for a comfortable stay.
The room amenities were excellent, including reliable Wi-Fi, good lighting, and a pleasant view. The housekeeping service was efficient, and the staff were friendly, professional, and always willing to assist.
Overall, my experience was very satisfying. The combination of comfort, cleanliness, and excellent service made my stay enjoyable. I would gladly recommend this hotel to anyone looking for a comfortable and relaxing place to stay.
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Price per night fromPHP 3,758
Posted on May 8, 2026
d2vrecordsI had a very pleasant stay at Hyatt House Sandton. The hotel is calm, safe, and in a good location, with easy Uber access to Nelson Mandela Square and Rosebank Mall.
The staff were excellent and very welcoming. They allowed me to check in early before the official time, and on my birthday evening I returned to my room to find a surprise birthday cake waiting for me. Such a thoughtful gesture.
Breakfast was good, but remember to bring your own toothbrush and toothpaste.
Overall, a comfortable stay and I would definitely come back again.
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Price per night fromPHP 3,931