4-Star Hotels in New Jersey, United States

Little bit of a culture shock staying at a resort for the first time. The staff would not help with any activities outside of the resort. I found we were on our own finding transportation to boardwalk hall for concert. I am use to hotels providing knowledge of local services and attractions but at this resort they refused by claiming they have no knowledge how to help.

The hotel is really nice, the details are very well done in all aspects, the front desk lady Lan Lan's service is very good, the check-in is very warm, can be considered for the guests, very satisfied 👍

Great location but service standards fluctuated during the stay from checked in and inquiry made at the front desk to daily housekeeping services. Met with hotel duty manager, Jeff and expressed all concerns to him during our 5 day family stay on 2 rooms.

The hotel is very close to the airport and offers a shuttle bus service. For pickups, it runs approximately every half hour, so there was a bit of a wait. For departures, it's available 24/7, every 15 minutes, dropping off at different terminals. This is very convenient for guests catching early flights or those on a layover.

The room we checked in did not prepared well. The sink is clogged and no power supply for coffee maker. However, they did change a new room for us. Good for the backup. Nothing to complain.

Service not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.

First time staying in New Jersey, great location opposite ferry terminal however noisy. The best thing was the view over the city, great sunrise and watching lights go, even watched fireworks 2 nights. Second best thing was good size room, big bed and sofa. Sadly the bathroom had shower over tub very poor water flow, tub not deeper enough, asked reception if we could change room as staying 7 nights need separate shower and bath was told would not get any view, I asked if could see room so I could make sure shower better than one had was told NO.  Other disappointing things - light switch on wall when enter not work, had to go round turning lamps on individually also next to bed no control switch had to turn on quite tricky, also no plugs or charging next to bed had to charge phone across room. Decor very dated, no fridge, safe worked well. The slamming of doors was awful, also walls very thin. Best place to eat just a short walk to the chart restaurant, amazing views, staff, food and drinks. Also So Thai very good. The whole food supermarket has everything you need except wine.

Big hotel, is old. Including lobby and room interior. Ctrip can't book breakfast, which is a bit baffling. Convenient transportation and free parking. The nearby lake view is good, you can go for a jog by the lakeside in the morning 🏃.

This is a well located, reasonably priced property. A big shout out to the bartender and the breakfast staff. They went out of their way to make me feel at home. Also, this is a large hotel and might be challenging for anyone with mobility issues. Interestingly, from the main lobby, it’s quite a walk to the nearest elevator. I do think they need to streamline the check in. They were training a new employee, which I have no issue with. There was one employee being trained and two others showing him what to do. When I arrived, there were more than twenty people in line. That was the only check in option. We all waited (patiently!) while each person was checked in at a snail’s pace. There was no “bear with us” or $5 off a drink for the extra wait. This falls far short of the Hilton brand as I know it.

Very comfortable and spacious room with a view of the Hudson River, directly facing Manhattan's charming city skyline. The PATH station is right outside the hotel, and it's just one stop to the World Trade Center. Much better value for money than staying in Manhattan. I'd definitely choose to stay here again next time I visit New York.