4-Star Hotels in New Jersey, United States

For being such an expensive high end hotel I did expect things to be cleaner in the hotel room. You could see the basic easy perimeter of cleaning in the bathroom especially. There were some stains on the bedding as well that instantly gave my face a look. Arrived on a Friday evening and checked out for a late departure and no one was ever in our room to restock so we had to call and ask for more towels which wasn’t that big of a deal we just had a lot of garbage in our room from the weekend and a mound of dirty towels. It was an extremely busy weekend there as we were there for volleyball tournament and everything was pretty much booked up! I think the “resort fees” were really unnecessary as we didn’t even get to do much and my kids just all walked around and people watched and paying $1000 just for the regular hotel price is enough. It was a stay to play event so we had no other options in staying elsewhere. Restaurants inside were mediocre and outrageously expensive!! I just felt like it was a money pit and that’s the only intention it had. We were on the 15th floor and did get a great view of the sunrise/sunset right around the corner from our hotel door and I think that was the only thing we actually enjoyed there.

The hotel is really nice, every detail is done very well, the service of the front desk lady Lanlan is very good, the check-in is very enthusiastic, and she can consider the guests. I am very satisfied👍

I found this hotel near Newark Airport last minute due to a flight change. They offer a shuttle service every half hour, and it's all about value for money and convenience. The hotel is about a fifteen-minute walk to a European immigrant neighborhood with many restaurants, including a BBQ joint that serves huge portions. The hotel itself is a bit old, but it prioritizes good value and convenience, especially for an airport hotel.

Exceeded my expectations! Even though the hotel opened quite a while ago, the facilities aren't outdated. It definitely lives up to Marriott's standards. The front desk staff were incredibly warm and friendly. They also offer a 24-hour airport shuttle service, organized by terminal. You just need to wait for the correct terminal shuttle bus right outside the hotel.

The hotel itself is nice, with spacious rooms and a great waterfront location right next to the PATH station. However, keep in mind that it’s in Jersey City, not NYC, so you’ll need to pay separately for the PATH every time you travel to and from Manhattan. Unfortunately, the service was very disappointing. My first room smelled strongly of cigarette smoke and was nothing like what I had requested. They eventually moved me, but the staff generally felt unfriendly and unaccommodating. I was also surprised that they refused to store my luggage for a few days while I was traveling, even though I had another reservation at the same hotel upon my return. When I asked for help finding a reliable alternative, the staff were completely unhelpful. Finally, on two of my four nights, guests in nearby rooms were extremely loud from around 2:30–6:00 a.m. I had to call reception both times and ask security to intervene. Better soundproofing would definitely help. Overall, the room and location were good, but the service and lack of flexibility made the stay much more frustrating than I expected from a Hyatt.

We ate dinner at Capriccio‘s. The bar and dining service was impeccable. The food delicious. Navigating through the hotel was difficult, there is not a lot of information on site as to the floor plan and where things are located. Would be nice to have maps like in a shopping mall. Traffic to most locations is routed through the ******. The smell of cigarette smoke was both shocking and unacceptable. The nicer bars closed down around 10 o’clock. It seemed. Had to go into the ****** for a late night cocktails. By that hour of the night ****** bars were messy, smoky and loud. All of the staff that we connect with, were very helpful and pleasant and went out of their way to accommodate us as much as they could .

Great location, easy to get into New York and very close to good shops and restaurants. Walking distance to the Path is very short. The room was very spacious and clean.

The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.

Excellent room with a view of Manhattan, conveniently located. This old hotel is very well-maintained, and the service is great. Definitely recommend! Plus, there's a riverside promenade right next door, and the area feels safe.

Big hotel, is old. Including lobby and room interior. Ctrip can't book breakfast, which is a bit baffling. Convenient transportation and free parking. The nearby lake view is good, you can go for a jog by the lakeside in the morning 🏃.