4-Star Hotels in New Jersey, United States

For being such an expensive high end hotel I did expect things to be cleaner in the hotel room. You could see the basic easy perimeter of cleaning in the bathroom especially. There were some stains on the bedding as well that instantly gave my face a look. Arrived on a Friday evening and checked out for a late departure and no one was ever in our room to restock so we had to call and ask for more towels which wasn’t that big of a deal we just had a lot of garbage in our room from the weekend and a mound of dirty towels. It was an extremely busy weekend there as we were there for volleyball tournament and everything was pretty much booked up! I think the “resort fees” were really unnecessary as we didn’t even get to do much and my kids just all walked around and people watched and paying $1000 just for the regular hotel price is enough. It was a stay to play event so we had no other options in staying elsewhere. Restaurants inside were mediocre and outrageously expensive!! I just felt like it was a money pit and that’s the only intention it had. We were on the 15th floor and did get a great view of the sunrise/sunset right around the corner from our hotel door and I think that was the only thing we actually enjoyed there.

The hotel is really nice, every detail is done very well, the service of the front desk lady Lanlan is very good, the check-in is very enthusiastic, and she can consider the guests. I am very satisfied👍

I found this hotel near Newark Airport last minute due to a flight change. They offer a shuttle service every half hour, and it's all about value for money and convenience. The hotel is about a fifteen-minute walk to a European immigrant neighborhood with many restaurants, including a BBQ joint that serves huge portions. The hotel itself is a bit old, but it prioritizes good value and convenience, especially for an airport hotel.

This airport hotel is very large, with a pleasant, clean, and safe environment. The rooms are decent, typical Marriott standard. My room came with executive lounge access, so I asked the front desk what time the executive lounge service ended. They told me 5 PM to 11 PM. However, when we arrived at 7:30 PM, the catering service had already finished, and there were only some packaged snacks and water left. The hotel is huge, and the shuttle bus runs 24/7 every 15 minutes, which is very convenient.

We ate dinner at Capriccio‘s. The bar and dining service was impeccable. The food delicious. Navigating through the hotel was difficult, there is not a lot of information on site as to the floor plan and where things are located. Would be nice to have maps like in a shopping mall. Traffic to most locations is routed through the ******. The smell of cigarette smoke was both shocking and unacceptable. The nicer bars closed down around 10 o’clock. It seemed. Had to go into the ****** for a late night cocktails. By that hour of the night ****** bars were messy, smoky and loud. All of the staff that we connect with, were very helpful and pleasant and went out of their way to accommodate us as much as they could .

The room we checked in did not prepared well. The sink is clogged and no power supply for coffee maker. However, they did change a new room for us. Good for the backup. Nothing to complain.

The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.

The room offered great views of the magnificent Manhattan skyline. However, the facilities inside were quite old and had an unpleasant odor, and the air conditioning was very noisy. The restaurant on the first floor was excellent. It was also very convenient to get to Manhattan as the port was right outside.

Big hotel, is old. Including lobby and room interior. Ctrip can't book breakfast, which is a bit baffling. Convenient transportation and free parking. The nearby lake view is good, you can go for a jog by the lakeside in the morning 🏃.

This is a well located, reasonably priced property. A big shout out to the bartender and the breakfast staff. They went out of their way to make me feel at home. Also, this is a large hotel and might be challenging for anyone with mobility issues. Interestingly, from the main lobby, it’s quite a walk to the nearest elevator. I do think they need to streamline the check in. They were training a new employee, which I have no issue with. There was one employee being trained and two others showing him what to do. When I arrived, there were more than twenty people in line. That was the only check in option. We all waited (patiently!) while each person was checked in at a snail’s pace. There was no “bear with us” or $5 off a drink for the extra wait. This falls far short of the Hilton brand as I know it.