3-Star Hotels in Ontario, Canada

My husband and I stayed here from September 9 to 10 last for our 20th wedding anniversary. We had a medical appointment down the road so it was a convenient location. Here are some of our observations where they could do better. 1. l use a cane with my disability, and there was no luggage trolly in the lobby when we arrived. I had to haul two heavy bags on one arm while using my cane with the other hand. 2. I checked to see that there was body wash for our evening and morning showers and the bottle was completely empty. The housekeeping staff hadn't refilled and we had to find someone to put a new bottle into the shower. It's a good thing I checked and didn't get a rude awakening in the morning. 3. The picture in the room looked as though something was thrown at it and went down the glass. There were two streaks and it was very disgusting. Obviously, the cleaning had not been done properly in the room. 4. Nowhere on the website was there mention of a continental breakfast so we were quite surprised that there wouldn't be your typical eggs, bacon, sausage. Etc. It was very disappointing. We only found out because we got on the elevator, and there was an ad taped to the inside of the elevator. At the time of booking, all it said was free breakfast included. 5. The shower-head sprayed all over the ceiling when it was turned on, so we had to put a face cloth over it to contain the spray 6. The microwave glass tray did not rotate so when you put something in there, it didn't heat it up evenly. It actually burned the item. 7. Bathroom light fixtures were covered with caked on dust. I wrote my name in one of them. It's Obvious that the housekeeping staff does not pay attention to cleaning - only does minimum.

The service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.

The location is great, right outside there's a bus stop, and the subway isn't too far either. The only thing is there are so many key cards needed to get through all the doors – I even had to take my room card with me to the shower and toilet! Some of the front desk staff were super friendly though; one even helped me carry my suitcase upstairs (this hostel doesn't have an elevator, and there's no laundry room here, but you can pay to do laundry at a place across the street). Overall, I think it's pretty good! There were some homeless people outside, but they seemed harmless.

We've enjoy our stay in this resort specially our kids. We love our room, theres microwave and dining table + chairs. Staff are friendly and very welcoming. Water park is beautiful and safe theres a lot of lifeguard in every corner. Theres 2 small jacuzzi but we never try, you have to wait for your turn. Very good location, theres a-lot of nearby shops and restaurants.

I would like to make a serious complaint. On day two of my stay, I hung the ”makeup room” hanger on the door before I went out in the morning. When I returned to my room around 7:30pm I found out that the room was not clean at all. I went down to ask the reception to get housekeeping to clean my room and was told there is no housekeeping available at the hour. I have to stay in my room unclean. That was uncomfortable. This is the first time i stayed in a hotel that is unable to makeup my room upon request

initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait staff was very helpful and polite perfect hotel away from tourist crowds parking is additional 15$ onsite rooms are clean and good there is no smoking or bad smell in rooms rooms with balcony have a view view shows river amd part of falls awesome hotel prices high on weekends otherwise better than big brands hotel was a piece of mind

Horrible room #210. View was a window washing stage right at window. Compressor or machine of some kind ran all night. Hotel was booked solid with competitions and other Wyndham hotel guests were there due to water problems at hotel. I booked early so should have gat a decent room. Booked for 3 nights, left after 2. Felt like the worst room in the basement!! Have been numerous time with no issues at all. Ruined my birthday weekend. Maybe because we booked through you…is that possible??

Incredible value for the hotel. Decent location, with access to nearby attractions. A bit of a walk to the falls, without options for a view from the hotel. The service was generous, offering a complimentary coupon to the Denny’s across the parking lot, as well as cucumber/lemon water options in the lounge. The facilities were commendable— the indoor/outdoor pool being heated was a perk, as well as the sauna was a great addition. The hotel came across as being very sanitary, and it had a nicely curated aesthetic overlapping modern/retro features. 

nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony

The room gets great natural light, almost like a guesthouse co-living setup. It's fully equipped with a washing machine, dryer, and even a kitchen. The bathroom also has shampoo and shower gel. The hosts are very responsive and helpful with any questions. The room itself is cozy and smells lovely. There are even entertainment options like board games! Downstairs, you'll find convenient fast-food places, Japanese restaurants, and an ice cream shop. A short walk away is a huge supermarket. Families should confirm with the host whether their room type requires a shared bathroom; they'll reply to messages on Trip.com. If a family of four books two rooms in one unit, it would be absolutely perfect. The balcony view is also beautiful.