Posted on Oct 11, 2025|Two Queen Room
Guest User
Disappointed. Booked a double queen room. Received a call asking if I would like an upgrade to a suite.the suite was below grade , single queen with a 1970s Niagara Falls love hotel jacuzzi wrapped in mirrors in place of the 2 nd bed.
Was there back in December and they failed to make up the room 2 nights. This time I was there 2 days and they failed to make up the room.
The counter staff were pleasant and apologetic. The continental breakfast was good and the lady working there was very nice.
The location was good for my purpose and the cost was inline for a 2 star hotel.
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Price per night fromUS$75
Posted on Jun 17, 2026
Guest UserThe service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.
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Price per night fromUS$143
Posted on Jun 27, 2026
Guest UserThe location is great, right outside there's a bus stop, and the subway isn't too far either. The only thing is there are so many key cards needed to get through all the doors – I even had to take my room card with me to the shower and toilet! Some of the front desk staff were super friendly though; one even helped me carry my suitcase upstairs (this hostel doesn't have an elevator, and there's no laundry room here, but you can pay to do laundry at a place across the street). Overall, I think it's pretty good! There were some homeless people outside, but they seemed harmless.
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Price per night fromUS$37
Posted on Jan 2, 2026
Guest User
This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
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Price per night fromUS$96
Posted on Jun 14, 2026
Guest UserI would like to make a serious complaint. On day two of my stay, I hung the ”makeup room” hanger on the door before I went out in the morning. When I returned to my room around 7:30pm I found out that the room was not clean at all. I went down to ask the reception to get housekeeping to clean my room and was told there is no housekeeping available at the hour. I have to stay in my room unclean. That was uncomfortable.
This is the first time i stayed in a hotel that is unable to makeup my room upon request
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Price per night fromUS$105
Posted on Apr 12, 2026
skyee13
initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait
staff was very helpful and polite
perfect hotel away from tourist crowds
parking is additional 15$ onsite
rooms are clean and good
there is no smoking or bad smell in rooms
rooms with balcony have a view
view shows river amd part of falls
awesome hotel prices high on weekends otherwise better than big brands
hotel was a piece of mind
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Price per night fromUS$69
Posted on Feb 24, 2026
Guest User
Horrible room #210. View was a window washing stage right at window. Compressor or machine of some kind ran all night. Hotel was booked solid with competitions and other Wyndham hotel guests were there due to water problems at hotel. I booked early so should have gat a decent room. Booked for 3 nights, left after 2. Felt like the worst room in the basement!! Have been numerous time with no issues at all. Ruined my birthday weekend. Maybe because we booked through you…is that possible??
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Price per night fromUS$88
Posted on May 29, 2026|King Room
Visitor1Great location, can see fireworks at the falls from our room directly (cant see the falls) and short walking distance to Clifton hill. The luggage storage was very nice and safe, they provided a room with a lock on it.
However, the fan in our room was a bit noisy, also amenities are down in the reception, which is self served. Toothbrush, toothpaste and slippers were not provided. Also not to mention the water pressure was weak for the shower. Also found a spider on the night stand. Overall, it is what you will expect for a 3-star hotel, and the price decent given that it is near tourist attractions, except for that spider.
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Price per night fromUS$65
Posted on Mar 14, 2025
kyes123
nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
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Price per night fromUS$98
Posted on May 5, 2026|Queen Bed In Room
Guest User
First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown.
However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert.
The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures.
Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.
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Price per night fromUS$142