Featured facilities: Swimming Pool, Spa, Foot Bath
Good
84 reviews
7.6/10
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9.6/10
Amazing
GGuest UserThis was our second trip to the IP. Location great and service excellent. The staff is very attentive!! Bartenders inside the ****** were great as well! The only issue we had was with a waitress in Fan Dual but not enough to ruin our trip. If you have a chance, try the pho in the back of the ****** on the bottom floor…amazing!! We will definitely be back!!
GGuest UserThe hotel was in a great location. There were plenty of restaurants and shopping places. The young man that checked us in was very pleasant and friendly. I did not eat at the hotel because the breakfast was very pricey, and I travelled with several people so I couldn't afford to pay that price for everyone. I have always stayed at Holiday Inn and never had to pay for breakfast. The room was nice but the person in the room either in front of me or behind smoked all night. I coughed and sneezed because of the cigarette smoking. I tried to cover my head, lay on the other end of the bed but it didn't help. I left with a very sore throat. When checking out the young lady at the front desk was not so friendly, she was working on something on the computer and kept her head down for a long time before she finally asked could she assist me. She never asked me about my stay. I had questions about my bills that was not explained before I booked the hotel, she did explain to me the various charges although, I totally disagreed with them.
GGuest UserSomewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.
GGuest UserThe room was fabulous. Very comfortable. Very clean. Great bed. The bar was excellent ... great service, great selection, decent food options. The lobby area is huge and there are plenty of options for sitting and relaxing and/or working . Very hospitable staff.
JJordanGreat resort! Amazing service all the way around! Very clean and love that it was smoke free! The ****** was also great and had a great selection of tables and machines. The cafe food was great for most of our meals and the restaurants were perfect for our dinners!
GGuest UserMe and my husband booked a room for our anniversary and I have to say I enjoyed myself. I showed up late for my room reservation but everyone was very nice and gave us no trouble. The room was amazing and the beds were very comfortable. The oak tree cafe was delicious for lunch and breakfast. The Casino floor staff was very nice and helped us figure out what we would like to drink from the bar. I have no complaints about my stay. 
GGuest UserIt was our first time at The Golden Nugget. We were disappointed in the signage directions—we had to search on our own for the hotel check-in counter. Even though it was evening there were no staff on the floor to help and only one security guard was noted. We were celebrating our anniversary and were especially looking forward to the buffet meal only to find out it had been closed for sometime—even though it is advertised on your website. Another let-down was no slot machines available. Our hotel room was nice but overall the trip was disappointing!
GGuest UserStayed here a couple of nights. The location is good and easy to get to. The room was good. Nothing spectacular. I never stayed at a ****** before and was unimpressed with that aspect. Just not my thing. Overall I felt the hotel was good, needed renovation and just not worth the price.