I arrived at 3pm which is the check-in time but the room was not ready and i had to wait for almost 2 hours to check-in. The hotel upgraded my room which is totally unnecessary.. they also do not have a bath tub.. and there are not a lot of selections and options in TV channels.. The hotels in saudi are somewhat missing of the welcoming vibes and service standard is low..
A nice and beautiful experience. It wasn't my first.
But they were very late in getting me in and they didn't compensate me or take into account the notes I mentioned to them.
Very good hotel, great location, clean facilities and housekeeping staff are friendly. However, their automated call system doesn't work (I was calling from UAE), I couldn't get in touch with anyone before arriving.
Swimming pool timings are NOT business friendly (from 9am-6pm). Toilet is not the most comfortable, as the shower doesn't have a closure (or a door) so water was all around after the shower. And the water flow from the sink is extremely slowl, I had to remove the nozzle to get a good flow.
The hotel faces the Persian Gulf and is about a 5-minute walk from the city center. The front desk reception is enthusiastic and professional, and the room is clean, but the bathroom has no door to separate it from the bathroom floor, so it is easy for water to splash onto the floor.
It's pretty good. Hahaha. It's also relatively clean and quiet. The environment is also good.
Facilities: good
Sanitation: good
Environment: good
Service: good
Booked Novotel Saudi Arabia Dammam Business Park on Ctrip, the experience was beyond expectation! The hotel is in a prime location with convenient transportation. The room is spacious and bright, with modern and simple decoration, complete facilities, soft and comfortable bedding, a good night's sleep. The staff is warm and friendly, the service is meticulous and thoughtful, and there is no barrier to communication. The restaurant has a rich menu, combining local characteristics with international flavors, and the taste is amazing. Whether it is business or travel, it is an excellent choice. Next time I come to Saudi Arabia, I will choose here without hesitation!
The hotel is 100 km from King's Airport.
It takes 1 hour drive because visiting customers in jubail industrial area
The hotel is very empty, but the facilities and environment are very good.
The bedding is very comfortable. Five stars are not at all bad.
The front desk attitude is super good, apply for a late check-out until 2 o'clock, she smiled and said that you want to delay until 5 o'clock, I can do it. . . like
The best hotel apartment I stayed so far! Must stay here when you go to Dammam!
Front desk staff are very well mannered and very good customer service standard.
Outstanding
45 reviews
9.8/10
Price from
US$129
per night
Check Availability
See All 4-Star Hotels in Eastern Province
Latest Reviews for Eastern Province Hotels
See all
9.3/10
Great
GGuest UserVery good hotel, great location, clean facilities and housekeeping staff are friendly. However, their automated call system doesn't work (I was calling from UAE), I couldn't get in touch with anyone before arriving.
Swimming pool timings are NOT business friendly (from 9am-6pm). Toilet is not the most comfortable, as the shower doesn't have a closure (or a door) so water was all around after the shower. And the water flow from the sink is extremely slowl, I had to remove the nozzle to get a good flow.
MMarj LimThe best hotel apartment I stayed so far! Must stay here when you go to Dammam!
Front desk staff are very well mannered and very good customer service standard.
MMarj LimFrom check in to check out, the hotel staff whom I associated were very friendly. Services were efficient. The pool table was great game for the guests and the small coffee place with lots of space for private meetings was conducive.
GGuest UserThe hotel is good, the room is very large and the breakfast is very good. The price is a bit high. It is the peak tourist season. There are not many guests in the hotel, but the price is still very high.
YYEO AVERYFriendly, clean hotel with wonderful services and staff especially Mr Ahmed and Malik, and all the restaurant staffs. Mr Ahmed always remember to service my coffee daily, thank you and great appreciate for creating an unforgettable experience.
Counter staffs were friendly and check in progress is easy and quick.
Will return to the Courtyard again only next business trip.
CCarlo Jake HamacI arrived at 3pm which is the check-in time but the room was not ready and i had to wait for almost 2 hours to check-in. The hotel upgraded my room which is totally unnecessary.. they also do not have a bath tub.. and there are not a lot of selections and options in TV channels.. The hotels in saudi are somewhat missing of the welcoming vibes and service standard is low..
GGuest UserIt's pretty good. Hahaha. It's also relatively clean and quiet. The environment is also good.
Facilities: good
Sanitation: good
Environment: good
Service: good
AAmy-YiYiThe hotel is 100 km from King's Airport.
It takes 1 hour drive because visiting customers in jubail industrial area
The hotel is very empty, but the facilities and environment are very good.
The bedding is very comfortable. Five stars are not at all bad.
The front desk attitude is super good, apply for a late check-out until 2 o'clock, she smiled and said that you want to delay until 5 o'clock, I can do it. . . like
GGuest UserI recently stayed at the Hilton and had a good experience. The hotel was clean, comfortable, and well-maintained.
Overall, I highly recommend this hotel for anyone looking for a great stay. Thank you Hilton
HHanadithe place of hotel is great and we spent a great times there.The staff also are very cooperative and rest assured. actually worth for the money you spent. the have too many swimming pools exciting for kids.. it is sea front and has nice beach... the resort has many activities like jet sky and ride biascal... the only thing was not good the breakfast
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.