4-Star Hotels in Troms, Norway

The atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed. The shower was also very large and decent water pressure and temperature control. The breakfast was amazing! Many options and very delicious! The view from the room was spectacular and the staff accommodated my request for a higher room. The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience. Overall, the stay was amazing. とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。 シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。 朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。 客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。 唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。 総合的には、とても素晴らしい滞在でした。

Pros: - Beautiful view - Daybed was as comfortable as the bed - One of the most conveniently located hotels in Tromso - Delicious, well-seasoned breakfast Cons: - Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge) - Only one staff member after hours, no form of room service then - Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)

This is a 4-star hotel, but they didn’t even provide a complimentary water bottle for welcome, which was surprising. Even many 2-star hotels offer this basic service. I have stayed in both 5-star and 2-star hotels, and this felt disappointing. Small details like this really affect the overall guest experience.

The hotel is in a very convenient location, making it easy to get around the city. It is well-equipped with basic essentials for simple cooking, which is a big plus for travellers who prefer to prepare their own meals. There is also a supermarket located just next to the hotel, and a bus stop only a stone’s throw away, making daily travel very hassle-free. However, the room size is quite small. Once we opened up our luggage, there was barely any space left to walk around comfortably. This may be something to consider for guests travelling with larger suitcases or planning a longer stay. Overall, the stay was practical and convenient mainly due to the excellent location and useful facilities, but the limited room space did affect our comfort.

An unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room. Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling... With these shortcomings noted, the hotel can be recommended and is good value for Tromso.

A hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.

The hotel is in an excellent location in the harbor overlooking the Arctic Cathedral and right next to Storgata!!! It is a bit old but remains traditional!! Perhaps some renovation in the rooms would be needed! Breakfast is a classic intercontinental breakfast buffet while the dinner is somewhat poor and basic! The fika is a nice touch!! The staff was pleasant and smiling except for the skinny young man on the day we checked in who was obviously bored and wanted to go to school and did not inform us about anything!! We had to ask him about all the procedures of the meals and the hotel while he did not provide us with any other information either about the hotel's facilities or information about the city! It is worth it just for the location and we would probably prefer it again!! And yes, we saw the northern lights one night from our window across the mountain and above the harbor!!!

This type of glamping cabin is a bit remote, but the overall atmosphere and environment of the campsite are absolutely fantastic and very comfortable. The living room area inside the cabin is okay, but the bedrooms are a bit run down. We were a party of three, and the bunk beds in one of the rooms felt quite old and wobbly 🥲. Also, it was really strange that we had to make our own beds and put on the sheets!

Upon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing. For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal. Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient. On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement.

stayed 1 night in this hotel and everything was great. friendly front desk and nice room, the room is far more spacious than i expected and the location is right in the centre of the city and close to the pier.