Posted on May 4, 2025
Guest User
The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
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Price per night fromPLN 418
Posted on Aug 27, 2024
Anonymous User
An excellent guesthouse with fantastic service. Communication with the owner via WeChat was superb; they were always available to answer any questions. When I checked out, I accidentally left some belongings behind and was rushing to catch my train. I thought it was too late to retrieve them, but the owner instantly replied, assuring me I could return, and even remotely unlocked the door for me.
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Price per night fromPLN 311
Posted on Apr 14, 2025
Trip LOVERss
This is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
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Price per night fromPLN 484
Posted on Apr 21, 2025
Dayday trip
Hotel: Neat
Location: **At 2 minutes walking distance
Parking: The hotel has valet parking for a fee, but pick up 15 minutes early every day
Staff: In addition to the parking receptionist at the door, the mental outlook of other employees needs to be improved, no smile, indifferent work attitude, follow the reception desk to ask him to pick up the car first, the reply received is that he must wait in place, we waited in the cold wind for 15 minutes every day
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Price per night fromPLN 493
Posted on Aug 31, 2025
直線拉升The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
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Price per night fromPLN 550
Posted on Aug 6, 2025
Ragazzi
We stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.
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Price per night fromPLN 597
Posted on Aug 30, 2025
Guest UserWe were freezing in our room air come did not work properly and only received a bed sheet on our bed!! Breakfast and coffee was the worst I had in years big shame for Italy!!! Would not recommend paying for it
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Price per night fromPLN 244
Posted on Jun 5, 2024
Guest User
The hotel was excellent and in a great position in the town. The staff were excellent and very nice. The breakfast is a basic continental but it is very nice and the coffee was lovely. I would go back to this hotel again, no question. The spa swimming pool was cold and overall the spa wasn’t worth €18 each to go in but overall the hotel was superb. One thing the staff did do was cater for our need for having hot drinks in our room. No kettle provided but they were more than helpful in providing a tray and tea pots when needed. Gotta have our cup of tea in the morning. Thank you Hotel Europa!
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Price per night fromPLN 648
Posted on Jul 1, 2025
Anonymous User
薩沃納商務首選了,在這個區域已經很好了,連鎖酒店可以信賴,不踩雷。服務很好,前台很nice,會有welcome drinks下午5點左右餐廳。早餐也符合酒店服務水平。打印資料發郵件就好很方便。是薩沃納港口中心區域,附近各色餐廳都有,很方便。
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Price per night fromPLN 575
Posted on Sep 17, 2024
Guest UserLovely location, beautiful hotel, set back from the road over-looking the sea. Just outside the hustle and bustle of the centre of Sanremo, only a 10 minute walk into the centre. With a delicious breakfast with plenty of variety. The staff were very welcoming and friendly. The spa was lovely, with a large steam room, sauna, Hydrotherapy pool, showers and ice. As well as plenty of loungers, teas, water and fruit.
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Price per night fromPLN 354