4-Star Hotels in Lampung, Indonesia

Good location. Staff are good and helpful, average food ad standard room amenities

I had a great stay at Emersia Hotel Lampung. I was pleasantly surprised to receive a free upgrade to an executive room, which made the experience even better. The room was spacious, very clean, and comfortable. The service throughout my stay was excellent—friendly and professional staff who made me feel welcome. Overall, a great hotel with top-notch service. Highly recommended!

My first time stay here, not bad for first impression

We booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint. We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us. Great hospitality for the staff at lina restaurant which make our night better with the service and food. Breakfast was great as well.

The hotel has a nice setting out around the pool. The rooms are ok , but lack maintenance (cabinet door jammed and the faucets were lose …and other stuff like that ) . The staff is very friendly. . The overall facilities are limited , is a medium size hotel . Restaurant and breakfast on the average side , not much to offer and not that good . Expected a little better standard’s for a Sheraton ; yet still a good stay .

My families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.

Everything was great.. one thing to consider is about the gym facilities which quite old already.. but it is okay though..

Always stay here whenever i am back to Lampung and this is my 3rd time. They are though very stingy with late check out even i know the hotel is not that busy during i stay. I ask for 2 PM c/o since i check in at 3 AM and want to rest more but they denied it. They already improved their breakfast and this time is very good stay. I like this hotel because of the view and the cleanliness of the room and its value for money. They also need to recognize returning guest more though not booked via IHG, your front desk system must be able to track with guest name.

The room was large, and the bed was large, but the sheets weren't clean enough. The garden below was beautiful, and the pool was on the basement level. The breakfast was excellent, with both Western and local options. We had dinner in the restaurant, and the hotel staff were very friendly.

The accommodation is comfortable, clean, cool, complete facilities, there is a swimming pool, the food is delicious. Please upgrade or upgrade for the interior of the room - the room so it is more comfortable to stay here.