4-Star Hotels in Crete, Greece

The room was clean and tidy, and the facilities were very new. Upon check-in, we received a free drink voucher, one per person. The room had a scenic balcony, which was a great experience. (Note: Only rooms on the 5th and 6th floors have the best balcony views!) All drinks in the minibar were complimentary for the first round. The hotel has a paid underground parking garage for 10 euros a day. You can also park on the street nearby, but considering safety and the difficulty of finding a space, we opted for the hotel parking. The garage has a direct elevator to the hotel, which is very convenient. You need to ring a doorbell to contact the front desk for entry and exit, ensuring good security. Breakfast hours are from 7:30 AM to 10:30 AM. The breakfast selection was quite varied, and the quality was average.

The staff were very helpful, friendly and knowledgeable. On asking when I had to vacate the room I was told that as I had a problem with my car I could leave everything I the room until it was resolved. This I really appreciated. The room was clean, bed was comfortable and there was 2 sachets of coffee and 2 of milk. Also a bottle of water. Bathroom was clean and towels were provided. Breakfast was good. Lots of choice and you could sit outside and look at a great view of the sun rising over Irepetra. I would not hesitate to stay here again.

Well located comfortable hotel. Rooms small but well fitted all was good, but the wifi let the place down. Breakfast was a highlight. Great selection of quality food. Staff were capable and welcoming

Hotel location is good, close to the commercial street, to the bus terminal, the port ten minutes walk. But the front desk service level is poor, the professionalism is insufficient, especially the young lady on duty in the afternoon. We booked three rooms for 7 of us. On the first day, each room was given a door card, and each person was required to have a ticket. She repeatedly negotiated many times. She opened the topic and did not respond positively. Another lady at the front desk knew our request and made a few door cards for us. We have two family rooms, arranged the wrong room (different room types), opened the luggage, and repacked the room. We stayed for three days, the refrigerator had two bottles of bottled water (two people's room), and it was not added after cleaning. Negotiating with her, saying that it was the hotel's policy to supply free bottled water for a day, and the tenants would buy it on the first floor in the future. Talking again, she simply ignored her black face! The most outrageous thing was the last day. When we had breakfast in the morning, 3 of us took our luggage to the lobby to check out after dinner and rushed to the pier to take the boat. The men on duty at the front desk did not let their suitcases in and had to be placed outside the door (out of sight at the front desk). The three suitcases after the meal are gone! We hurried to negotiate with the man on duty, who did not know that it might have been loaded to the dock. We ran into the street and a group of people was loading the car to retrieve our luggage. This was the worst service of the four hotels we stayed in during our trip to Greece and the only one we gave a bad review.

The service staff is very warm, the hotel can cook by itself, kitchenware and seasonings are all available, there is a stove and microwave oven, two hundred meters from the seagull, the room is very large and spacious

The room was comfortable and there is free parking. Walkable distance to the center of Panormos. A little bit noisy at night, some repetitive noise that I couldn't identify the source.

We just stayed for one night but it had everything you could need as well as a very comfortable bed. Katrina is the sweetest host and breakfast in the partner restaurant was amazing. Well worth the money and great location in the heart of town.

It is more convenient to go to Curlesburg, the bus station, and the central square. It is almost 500 meters walk. Take the 2nd road to Knossos Palace. The hotel staff is warm and friendly, the breakfast is very rich, and it is constantly improving according to our needs. The hotel can also help contact sightseeing. Because it is difficult to go to Spinalonga Island in the off-season (not open on weekdays), but Mary helped contact the taxi driver, carefully planned the route and plan for us, and constantly discussed. On the day of the trip, the driver also learned that there is a temporary group on the island, so by the way, it can be opened to us, so that the journey has no regrets!

Apart from the unfriendly reception we were very satisfied with the hotel. Food, beach, pool, room, everything was great. Equally friendly bartenders, whether in the morning (Marina, Stavros) or in the evening, as well as the whole animation team (Paula, Sebastian...). You were great, thank you.