4-Star Hotels in Occitanie, France

The hotel was exactly as the photos showed. I was surprised to be asked for 150 euros deposit, This needs to be more transparent before booking. It’s difficult to find where this wording appears. Also my room on the 5 floor was almost impossible to sleep in due to very strong cooking smells permeating my room, from where I’m not sure. A shame because the hotel is very convenient for the main railway station in Toulouse.

L'accueil a été un peu bizarre car je suis membre gold dans cete chaine, mais n'ai pas réservé via leur site... aussi le personnel m'a dit que je n'avais pas droit à mes privilèges habituels. Au delà de ça, tout s'est bien passé et l'hotel est de bon standing. Petit déjeuner excellent et avec des produits régionaux de qualité. Chambre un peu petite pour 3 personnes, mais au calme, enn pleine ville !

Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request. We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.

The hotel's location is superb, right on the central square with the Town Hall nearby. There's a public underground parking lot beneath the square, and plenty of dining and entertainment options in the vicinity. Most major attractions are within walking distance. The room facilities are complete, clean, and comfortable, with ample space and a nice view. The breakfast is exquisite and delicious, definitely recommended.

Everything with the hotel is excellent. Check in staff and house keeping are nice. One thing needs consideration is to resume provisions of bath mat in the shower room. Its a safety measurements. The bath tub is slippery when the shower is on. Amenities like toothpaste, tooth brush, slippers could be saved but safety measurements could not be sacrifice.

The room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.

Coup de cœur pour cet Hôtel nous l'avons découvert en juin et y sommes retournés en juillet et y retournerons à chaque fois que nous irons sur Montpellier grâce à Medhi qui avec le sourire a toujours fait son possible pour que nos séjours soient inoubliables et le personnel (accueil, barman, serveurs, femmes de ménages agents d'entretiens...) est très accueillant, à votre écoute et toujours disponible. Et pour couronner le tout le cadre est magnifique et reposant avec vue sur le golf, la piscine extérieur, ses transats et sa cabane en bambou pour s'offrir un verre au bord de la piscine. La piscine Spa interieure est immense et l'accès à 19 € la journée est gratuit de 8h à 10h et de 19h à 20h. Un vrai moment de détente au calme. Le petit déjeuner est copieux et agréable à prendre dans sa grande salle donnant sur le jardin ou en terrasse ou vous pouvez également y prendre vos repas le midi et le soir. Le restaurant propose de très bons plats à des prix très attractifs avec une formule accès piscine pour les invités ou personnes de l'extérieur Le Zenitude Hôtel est l'hôtel incontournable pour un petit ou long séjour à Montpellier..

We did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!

This is a very nice cheap hotel. Calling it a resort is definitely a stretch of the imagination. Very small pool, steam room, and Sauna. Everything was clean and orderly. Limited hours in pool and steam/ sauna. It probably saves significantly on power draw, so I understand, but not guest friendly. Front desk is only open from 15:00 to 18:00. Not guest friendly. Some of the pics are actually from the resort next door. Some false advertising. Beware. The €15 room service breakfast is probably the greatest value room service I have ever seen. Well worth it. Surprising even. 10€ self laundry is too much, and after 2plus hours in the dryer I just took my wet clothes to room and hung them to dry. Additionally, you self clean much of the room or pay 100€. No wifi in rooms. It's 2024. Time to upgrade. I would absolutely go back.

Very welcoming, cozy, and beautiful with a view of a river from my room. Staff were exceptional, very friendly and helpful, I asked for a sellotape around midnight to use for my packing, staff went beyond just to accommodate me. Also good to mention, I was surprised when two lovely staff told me upon checking in that my booking comes with a breakfast, I thought they just made a mistake and so I clarified that I didn’t include breakfast as I will be spending most of my time outside and I had an early flight to Paris, but they insisted and went over the top by saying ‘they can make a sandwich or pack a light breakfast with fruits for me’, amazing and superb service, indeed. Great location, near the Cathedral, shops, and restaurants. Everything was perfect, I would definitely come back and recommend.