The room facilities are relatively new and meet 4-star standards. I requested a high floor when booking, and I called the hotel a few days before check-in to confirm it. I didn't expect to be given the first floor in France when I checked in. I wanted to communicate with the hotel through Ctrip's customer service in China to see if I could change to a higher floor. As a result, the hotel's front desk staff hung up the phone directly because they didn't speak English. This attitude is rare. Fortunately, the windows are double-glazed and soundproof. The terminus of bus No. 3 is downstairs. The departure time of buses in France is relatively long, and there is still noise when the vehicles are waiting and idling. The hotel's breakfast is 16 euros per person, which is a bit expensive, but the orange juice and drinks are all Bio
The hotel's location is excellent, making it very convenient to take the free bus to Mont Saint-Michel.
Facilities: Quite new, seems recently renovated.
Environment: Very good, you can get great photos right outside.
Just a heads-up, none of the hotels on Mont Saint-Michel have elevators.
The hotel is not far from the train station, accessible by the AB tram. Located on the harbor, it's not far from the art gallery and cathedral. Some of the sea view rooms I booked were in a good location, but unfortunately, due to weather and tides, I couldn't see the sunset. The rooms are spacious, have balconies, separate wet and dry areas, and are clean and sanitary.
Very good welcome
I have a very good stay in the ornamental bathrooms.
The swimming pool and sauna is a real one , especially in a period of heat .
I advise this hotel for a pleasant moment.
Only bemol, the aspirator in the rooms all morning by household women prevents the morning grace but well apart from this, you need to do the household well if you want a quality of cleanliness.
😁
Good location near train station in Rouen. Love the hotel which is just next to the Rouen Tower, historical site. Love the sweets and candies and the fruits infused wster which is complimentary. Not forgetting the apples too. Front desk staff are friendly and very helpful.
Rarely write reviews, but this hotel is undoubtedly the most beautiful hotel I have ever stayed in France. It is located in the quiet and beautiful field. The lobby restaurant is decorated with artistic taste. The warm fireplace is very distinctive. The room is large and the decoration is relatively new. The bed is very comfortable and the bathroom is easy to use. Overall very satisfied.
Пребывание в отеле нам очень понравилось: свежий ремонт в номерах, удобная кровать, чайная станция. Круглосуточный ресепшн, приветливые и отзывчивые сотрудники. До исторического центра около 10 минут пешком.
Единственный небольшой минус - вход в отель под эстакадой, а также вид на неё из окна. Шума от машин практически не слышно - окна хорошо изолируют.
I like stories written in lobbies, corridors, and rooms! The hotel has nice and essential amenities. The location is excellent in the city center close to restaurants and almost all points of interest.
Breakfast is ok, but a little expensive.
There are no slippers or carpets in the room and this is a little disappointing in the cold season.
The location is the best. It's the first hotel before the bridge to Mont Saint-Michel and the shuttle bus service that takes you there is just outside the hotel.
This room on the first floor had a view of barrage, it's clean and functional, but looks really tired and dated. The room is really warm with the flat roof structure outside the windows trapping all the heat.
We had 2 furbabies and it was great the hotel is pet friendly. Dinner with the halfboard option was pretty good but our preferred choice was not available due to a large tour group having dined before us.
Breakfast had a good spread, with a splendid view of Mont Saint-Michel. It's really pricey for what it is.
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8.8/10
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SShawnHere's a unique hotel - housed in a old mansion from the 1900s. This means that each room in the original wing is a little different and 'eclectic'. There's also a new wing with newer rooms, a spa, a swimming pool (sorta heated), a bistro and a 1 Michelin star restaurant.
Pros:
- Unique style of hotel that's set away from the hustle/bustle of the Etritat town.
- Helpful staff
- Complimentary bakes and hot drinks from 4-6pm
- Michelin-star restaurant on site (but it was closed during our visit)
- Comfortable beds, good water pressure and a bathtub
- Professional grade Nespresso machine in-room with 4 pods (2x decaf) + nice tea bags
- Grounds are cute, with a resident cat, fireplace and pleasant garden-ish spaces.
Cons:
- Cleanliness - we discovered a swarm of ants crawling behind the curtain. We think it was some food that wasn't cleaned away from the previous guest that attracted the ants. This was gross.
- Room styling may not be to everyone's tastes - suggest you ask to view a room before you move your luggage in.
- Narrow stairs to rooms in main building, was abit hard to get luggage up to but they can get help if needed.
- Location could be a con for some as it's a good 10-12 min walk into the main down down a high.
- Parking spaces were limited.
- Breakfast is pricey at 25 euro - there's a great boulangerie in town Maison Piquenot that you can get good croissants, baguettes from.
- Overall abit pricey for the value you get.
SShawnWe booked this hotel because it was in a château and it looked romantic and unique .However there were many details lacking overall. Firstly avoid the restaurant at all costs even though the three course meal was only €29. The food preparation and quality was terrible. Please see attached photos. The salmon I had was overcooked from frozen salmon and the greens were likely frozen greens that were boiled to mush and no longer green. The risotto was just rice coated in some weird cream and had some tasteless pieces of chicken slapped on top. We did not finish the food.
They clearly also need more staff as our receptionist was doubling up as a waitress, and we noticed that there were some waits and gaps in service.
The room was compact and clean, but the details were lacking. For example, the fixtures and appliances were the cheapest variety possible and didn’t match the Luxe feel that the hotel is going for. The location is slightly out of town and a 20 minute walk to all the main sites in the old town.
The grounds were tidy and very pretty in photos.
MmarcryuThe location is the best. It's the first hotel before the bridge to Mont Saint-Michel and the shuttle bus service that takes you there is just outside the hotel.
This room on the first floor had a view of barrage, it's clean and functional, but looks really tired and dated. The room is really warm with the flat roof structure outside the windows trapping all the heat.
We had 2 furbabies and it was great the hotel is pet friendly. Dinner with the halfboard option was pretty good but our preferred choice was not available due to a large tour group having dined before us.
Breakfast had a good spread, with a splendid view of Mont Saint-Michel. It's really pricey for what it is.
GGuest UserNot much to say … only good stuff!
Nice welcome at reception when we checked in earlier than planned. We got touristic advice to go around and they kept our big suitcases. We unfortunately didn’t get parking as they were full.. all reserved (NB: trip.com never discussed that we had to book the parking, this is something Accor and Trip.com should discuss about as this is now our 2nd encounter of this problem…. Coming from Malaysia and renting a car, this is not helping… we had no idea we had to reserve parking)
The bedroom was very nice, pretty balcony but small bathroom… especially given the placement of the toilet…. lol. But never mind. Nice deck of the bedroom and the hotel too… themed on Christian Dior and fashion, we liked that ☺️
Last the breakfast and its location: beautiful. The view of the sea is really good, the furniture is nicely chosen, and the food is good. First time I see a « make your sunny side up eggs yourself » set in a hotel, which was cool.
UUNCLE yechunThe hotel's location is excellent, making it very convenient to take the free bus to Mont Saint-Michel.
Facilities: Quite new, seems recently renovated.
Environment: Very good, you can get great photos right outside.
Just a heads-up, none of the hotels on Mont Saint-Michel have elevators.
GGuest UserWe reached Erawan pretty late, at dark, in a snow day. Because communication channel with Trip.com did g allow the owner to reach us (phone nor email), we reached an empty, closed venue. Which I have to stay is pretty upsetting when it is -2 outside. However, after few phone calls, and relevant explanations, we got welcomed warmly by the owner and the neighbor business owner and we moved in accordingly. Thank you to the neighbor businessman to help us carry our heavy luggage till the 2nd floor!!
Beautiful house and deco; beautiful bedroom BUT, extremely cold toilet and bathroom (supposed to be a hammam??? We never found the way to turn it into a hammam…. It is gorgeous…. But… damn cold!)
Again, the house is very beautifully decorated which was so nice to experiment for breakfast. Do try this place which bedrooms names are themed on Thailand! :-)
GGuest UserThe main building of the property is beautiful but has a tight parking space, which… needs to be booked ahead.. and we didn’t know . Anyway, also be aware that there are 3 buildings within the property, 1min walk to each other, and in winter at the dark of the evening, it is not really convenient to go from one place to another one.
Anyway. Fact is that the 2 buildings we were presented are beautiful, fully renovated, warm and nicely decorated. Well done.
Breakfast was also very good; I just think that the breakfast timing mngt of the various bedrooms run off… as people were queuing up, waiting for tables. My advice: wake up early, go breakfast early! ;-)
Again very nice mansion and service.
JJass PhuaThe location of the hotel was very convenient, about 10 mins walk from the train station and walking distance to a lot of restaurants.
The staffs were all so friendly and helpful! There’s a day I was back to hotel from Mont Saint Michel and it was late and all the restaurants were closed. I was hungry and cold and ask for foods from hotel, though kitchen was closed they still managed to whip up with ham ,cheese and baguettes. It makes me feel like home!
Also, do try the dinner at the restaurant it was good!
I just want to thank all the staffs for the hospitality and wish you guys Merry Christmas!
JJelenaPI like stories written in lobbies, corridors, and rooms! The hotel has nice and essential amenities. The location is excellent in the city center close to restaurants and almost all points of interest.
Breakfast is ok, but a little expensive.
There are no slippers or carpets in the room and this is a little disappointing in the cold season.
GGuest UserThis was one of the cities on our trip to France. The hotel had a wonderful location, a comfortable room, and was clean.
The deposit couldn't be paid in cash, only by card.